Scc At Clear Brook Crossing Rehabilitation And Healthcare in Houston, TX

Information last verified:

10800 Flora Mae Meadows Road, Houston, TX 77089

For more information about senior living options: (844) 490-3973

3.9 from 107 reviews
5 stars
73
4 stars
5
3 stars
1
2 stars
2
1 stars
26

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Overall Review of Scc At Clear Brook Crossing Rehabilitation And Healthcare

Pros

  • pro The staff at Magnolia Crossing is compassionate, attentive, and consistently goes above and beyond to ensure patients are comfortable and well cared for.
  • pro Communication with the care team is clear and reassuring.
  • pro The facility is clean, organized, and has a welcoming, upbeat atmosphere.
  • pro Natalie Robertson is a very caring administrator and a great asset to the facility.
  • pro The nurses and caregivers are caring, respectful, and consistently attentive to residents’ needs.
  • pro The administration and front desk staff are friendly, helpful, and make families feel welcome.
  • pro Magnolia Crossing is highly recommended for rehabilitation, long-term care, and memory care.
  • pro Reviewers describe the staff as amazing, wonderful, and dedicated to residents’ well-being.
  • pro The memory care unit is staffed by people who care deeply for residents.

Cons

  • pro The facility is described as having a skeleton crew and overworked staff, with care quality deteriorating after ownership changes.
  • pro Billing is chaotic, with monthly charges and invoices that are difficult to obtain, leading to overdraft issues.
  • pro Personal belongings frequently disappear after moves, including clothes, jackets, shoes, and glasses.
  • pro Nursing care is repeatedly negligent, with medications often not given on time and residents left in pain.
  • pro A nurse flat out refused to give pain medication when it was needed.
  • pro The facility has serious safety and communication problems, including falls, injuries, ambulance delays, and evasive administrative staff.

Review

This community is best suited for families pursuing short-term rehabilitation or memory-care focused support in a facility where leadership is visibly engaged and there is an emphasis on clear family communication. When a resident needs hands-on nursing attention, timely care, and a welcoming, home-like atmosphere, Clear Brook Crossing (Magnolia Crossing, after a recent ownership shift) can deliver warmth and structure. It can also work well for families who value an active admissions team and a facility that markets a memory-care option alongside general skilled-nursing services. However, for families whose bottom line is unwavering staffing consistency, flawless care execution, and transparent, stress-free billing, alternatives should be seriously considered.

On the plus side, numerous reviews praise compassionate staff, clean surroundings, and a generally inviting environment. Families frequently note attentive nurses and caregivers who treat residents with respect, along with administrators and front-desk staff who are accessible and responsive. Rehabilitative services, memory-care offerings, and an atmosphere described as “homey” or “like family” give the impression of a facility that can truly support recovery and daily comfort when operations are running smoothly. The facility’s leadership has also earned commendations from longtime observers for implementing cross-training, improving communication with families, and restoring a more welcoming routine after ownership changes. In short, when governance is aligned and staffing is adequate, the experience can be genuinely positive and reassuring.

The flip side, however, is a chorus of serious safety, care, and administrative concerns that repeatedly appear across reviews. Understaffing and high turnover have translated into delays in medication administration, inconsistent assistance with activities of daily living, and slow or unreliable response to call bells. Several accounts describe lapses in basic care, missed meals or feeding assistance, difficulties maintaining hygiene, and delays that left some residents uncomfortable or in pain for extended periods. There are also repeated, highly troubling reports of disorganization and neglect, including instances in which residents sustained falls or injuries, and administrative staff were perceived as unresponsive or evasive. Personal belongings going missing, billing disputes, and unclear financial practices further undermine trust and create tangible anxiety for families navigating care decisions.

These strengths and weaknesses do not exist in a vacuum; they interplay in ways that determine whether the facility can meet expectations over time. The most credible hope for improvement rests with stable leadership and sustained staffing: when administrators are engaged, admissions teams are proactive, and the care floor has adequate coverage, the positive experiences tend to rise above the negatives. Yet the persistent themes of short-staffing, inconsistent care quality, and billing/administrative friction indicate deeper, systemic challenges that can re-emerge even after reputed improvements. For families weighing options, this means the facility may perform well in some weeks and poorly in others, depending on staffing levels and administrative workload. The risk calculus must account for what happens when the ship is short-handed.

For decision-making, the prudent approach is to verify current conditions with rigorous, on-site due diligence. Prospective residents and their families should request a current staffing roster and recent scheduling norms, observe a shift handoff, and speak with front-line caregivers in real time to gauge morale and responsiveness. Demand transparent, itemized billing practices with a concrete timeline for invoices and reimbursements, and obtain written assurances about how belongings are tracked and protected. Tour the memory-care wing with caregivers who are assigned to that unit and inspect safety features, fall-prevention protocols, and the handling of dietary restrictions. Finally, insist on meeting the administrator and the director of nursing to understand their vision for stability and resident advocacy, and ask for recent state survey results and any corrective-action plans if there have been violations.

In the end, Clear Brook Crossing is a facility that can provide meaningful, high-quality care when leadership is present, staff is sufficient, and family communication is prioritized. For families seeking reassurance that their loved one will be treated with consistent attentiveness, and for residents with manageable medical needs who will thrive under attentive supervision, this community can be a solid choice, if the current operational climate holds steady. However, the history of complaints around understaffing, safety incidents, and administrative friction cannot be ignored. If those issues persist, they have the potential to eclipse the warm atmosphere and compassionate care that laudable staff members strive to deliver. A cautious, fact-based visit, and a firm demand for accountability, are essential before committing.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William P X (6 miles away) William P X (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Scc At Clear Brook Crossing Rehabilitation And Healthcare in Houston, TX is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.

Dining at Clear Brook Crossing is a restaurant-style experience, with special dietary restrictions accommodated. Additionally, residents can enjoy the beautiful outdoor space and garden, as well as a fully furnished fitness room and gaming room for recreation. A small library is available for those who enjoy reading, and there is Wi-Fi/high-speed internet throughout the community.

The care services provided at Clear Brook Crossing are comprehensive and include 24-hour call system and supervision for added peace of mind. Assistance with daily activities such as bathing, dressing, and transfers is available, along with medication management. Special dietary restrictions are accommodated to ensure that residents receive proper nutrition. Transportation arrangements can be made for non-medical purposes or to doctors' appointments.

In terms of activities, Clear Brook Crossing offers concierge services to assist residents with planning outings or activities. There are fitness programs available to promote physical wellbeing, as well as planned day trips and resident-run activities to encourage social interaction. Scheduled daily activities provide structure and engagement for the residents.

Located in Houston, TX, Clear Brook Crossing benefits from its proximity to several amenities within the community. There are 3 cafes nearby where residents can grab a bite to eat or meet up with friends. Additionally, there are 5 parks nearby where residents can enjoy nature or take walks. For any medical needs or prescriptions, there are 10 pharmacies nearby and 11 physicians in close proximity. There are also 10 restaurants nearby offering various dining options. Transportation options are convenient with 1 transportation service nearby. Lastly, there are 2 places of worship in the vicinity for residents to attend religious services.

Overall, Scc At Clear Brook Crossing Rehabilitation And Healthcare offers a comfortable and supportive environment for seniors with a wide array of amenities, care services, and nearby amenities to enhance their quality of life.

Nearby Places of Interest

Physicians

  • Amir Ghebranious Amir Ghebranious MD (0.4 miles)
  • Campbell Family Practice (0.4 miles)
  • Pearland Pediatrics, PA (3 miles)
  • Texas Children's Health Center (3.3 miles)
  • Friendswood Medical Arts Clinic (4.1 miles)
  • Utmb Friendswood Pain and Neurology Clinic (4.1 miles)
  • Spuhler Medical Associates PA (4.5 miles)

Parks

  • Sagemeadow Park (2 miles)
  • Bay Knoll Park (4 miles)
  • Bay Pointe Neighborhood Park (4.2 miles)
  • Crenshaw Park (4.3 miles)
  • Challenger 7 Memorial Park (4.6 miles)

Pharmacies

  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)
  • Good Neighbor Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.5 miles)

Restaurants

  • Good Vibes (2.7 miles)
  • First Watch (3.1 miles)
  • Gringos Mexican Cafe (3.1 miles)
  • Chick-Fil-A (3.4 miles)
  • Sonic Drive-In (3.4 miles)
  • Whataburger (4 miles)
  • McDonald's (4.3 miles)

Cafes

  • Starbucks (3.3 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5.3 miles)
  • Black Rock Coffee Bar (5.4 miles)
  • Summer Moon Coffee (5.4 miles)
  • Starbucks (5.5 miles)

Transportation

  • Pearland Regional Airport (LVJ) (4.7 miles)
  • Central Concourse (6.2 miles)
  • Tsa Checkpoint Hobby Airport Houston (6.2 miles)
  • William P. Hobby Airport (HOU) (6.2 miles)
  • West Concourse (6.3 miles)

Places of Worship

  • First Presbyterian Church (4.9 miles)
  • St Bernadette Catholic Church (4.9 miles)

Hospitals

  • St. Luke's Health - Patients Medical Center - Pasadena, TX (5.1 miles)
  • UTMB Health Clear Lake Campus (5.9 miles)
  • Clear Lake Regional Heart Tower (6 miles)

Frequently Asked Questions

Where is Scc At Clear Brook Crossing Rehabilitation And Healthcare?

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