Oak Haven Inc

Cons

• The apartment consistently smells like cigarettes, causing headaches for residents.
• The cigarette odor is strongest in the room with the 7-month-old baby, signaling unhealthy conditions.
• Management dismisses complaints about cigarette smells, insisting there is no odor.
• The community is roach-infested.
• The hot water boiler is set to a low temperature for the entire community on weekends.
• The maintenance person is not a licensed boiler operator.
• The facility appears to mistreat elderly residents.

Review

Two distinct accounts converge on a troubling picture of living conditions in rental housing, where complaints about health hazards and basic maintenance are met with denial, dismissal, or inaction. On one side is a visitor who keeps returning to a friend's apartment and is struck by a persistent odor of cigarettes that seems to dominate a child's room. On the other side is a long-term resident's mother, living in a community that has become infamously roach-infested and poorly maintained. Taken together, these stories depict a pattern of concerns about cigarette smoke, pests, and unsafe or inadequate building operations that affect families - especially vulnerable residents like a sleeping infant and an elderly person.

In the first account, the friend's apartment seems to carry a strong, unmistakable scent of cigarette smoke every time they visit. The visitor notes that the smell is especially concentrated in a room where a seven-month-old baby sleeps, describing it as "the strongest smell in the room of cigarettes." The friend says they have repeatedly raised the issue with the property management - informing the office and even the unit above about the odor. Yet the responses have been unsatisfying: the people in the unit above reportedly deny smelling anything, and the office claims they do not smell the odor either. This back-and-forth leaves the friend feeling foolish for bringing the issue up and uncertain about what, if anything, is being done to address it. The situation is compounded by the baby's vulnerability, with the caregiver reporting headaches as a result of the smoke exposure and citing the risk to a sleeping infant.

The second account shifts the focus to an elderly mother living in what is described as a roach-infested community, a situation that has endured for three years. The reviewer highlights not only the presence of roaches but a broader pattern of neglect in maintenance and infrastructure. Infestations are presented as an ongoing problem, suggesting that pest control is either insufficient or inconsistently applied. The writer also notes a systemic issue with the heating and hot water: the hot water boiler is reportedly set to a low temperature on weekends for the entire community, a condition that could affect comfort, safety, and sanitary habits in a residence that houses older adults. In addition, the maintenance staff is described as not being a licensed boiler operator, which raises concerns about the competency and safety of essential building systems. These elements together paint a picture of a facility that may be failing to meet the basic needs of elderly residents.

A common thread in both stories is a sense of disconnect between residents who raise concerns and the management or maintenance teams that are supposed to respond. In the cigarette-odor narrative, complaints are met with denials from the unit above and with an office posture that suggests the issue is not real or not worth addressing. In the roach-infested community, the family points to systemic gaps - unlicensed personnel handling critical equipment, and a long-running pest problem - that imply a broader pattern of neglect rather than isolated incidents. The tone throughout is one of frustration and fatigue: residents feel they must endure conditions that could imminently threaten health and safety, yet they encounter disbelief, inconsistency, or a lack of accountability when they try to advocate for themselves.

The health implications in these accounts are stark and immediate. For the family dealing with cigarette smoke, there is a direct impact on a sleeping infant and on the caregiver's own well-being, evidenced by reported headaches. The persistent exposure to smoke in a child's room raises concerns about respiratory health, allergic reactions, and general safety. In the other case, the roach infestation signals potential disease vectors and unsanitary conditions, while the inadequate hot water serves as a separate and consequential risk for elderly residents who may have higher needs for baths, hygiene, and overall comfort. The combination of pests and substandard building operations paints a troubling picture of how essential living conditions can deteriorate when management fails to maintain an environment that protects vulnerable residents.

Taken as a whole, these accounts underscore broader anxieties about tenant safety, housing quality, and the responsiveness of property management. They point to a situation where complaints about air quality, pests, and reliability of essential services are not being adequately acknowledged or resolved. The emotional and physical toll on families - infants with exposure to cigarette smoke and elderly residents dealing with pest infestations and risky boiler conditions - highlights the real-world consequences of what appears to be inadequate oversight and maintenance. The narratives suggest a need for closer scrutiny of how properties handle health and safety concerns, how complaints are escalated, and how access to licensed professionals for critical systems is ensured.

Ultimately, these stories reveal a shared concern: residents deserve living environments that are safe, clean, and responsive to their health needs. When management dismisses concerns, when rooms used by infants bear strong smoke odors, and when aging infrastructure creates hazards for elderly occupants, the risk extends beyond discomfort to potential harm. The experiences described invite readers to consider the importance of accountability, proper licensing for maintenance work, and effective pest control - elements that are essential to ensuring that housing serves the people who rely on it, including the most vulnerable among us.

Physicians

• Campbell Family Practice (0.2 miles)
• Amir Ghebranious Amir Ghebranious MD (0.2 miles)
• Texas Children's Health Center (2.9 miles)
• Pearland Pediatrics, PA (3.6 miles)
• Yerramadha Muralidhar MD PCP Associates of Pasadena (4.3 miles)
• Nag Clinics (4.5 miles)
• Friendswood Medical Arts Clinic (4.5 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Good Neighbor Pharmacy (3.5 miles)
• Walgreens (3.8 miles)

Parks

• Sagemeadow Park (2.2 miles)
• Bay Knoll Park (3.7 miles)
• Crenshaw Park (3.7 miles)
• Bay Pointe Neighborhood Park (3.8 miles)
• Challenger 7 Memorial Park (4.4 miles)

Restaurants

• Chick-Fil-A (3.1 miles)
• Good Vibes (3.2 miles)
• First Watch (3.7 miles)
• Gringos Mexican Cafe (3.7 miles)
• McDonald's (3.8 miles)
• Whataburger (3.9 miles)
• Sonic Drive-In (4 miles)

Cafes

• Starbucks (3.6 miles)
• Panera Bread (4 miles)
• Starbucks (4.1 miles)
• Starbucks (4.9 miles)
• Black Rock Coffee Bar (5.3 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Places of Worship

• First Presbyterian Church (4.3 miles)
• St Bernadette Catholic Church (4.6 miles)
• Memorial Baptist Church SBC of Pasadena (6.1 miles)

Hospitals

• St. Luke's Health - Patients Medical Center - Pasadena, TX (4.5 miles)
• UTMB Health Clear Lake Campus (5.7 miles)
• Clear Lake Regional Heart Tower (5.9 miles)

Transportation

• Pearland Regional Airport (LVJ) (5.3 miles)