Harlingen Nursing Ctr

Pros

• The Activities department provided specially made coffees, and residents enjoyed arts and crafts, coffee, and donuts.
• Mr. Longoria supports the activities department, which residents describe as awesome.
• Mr. Longoria and his staff organized a memorable 100th birthday celebration for Elia Castillo, including a mayoral proclamation and family receptions.
• The rehab staff supported a remarkable recovery for the resident's wife.
• The staff calmly endured verbal abuse and still earned the family's thanks.
• Dianne the receptionist greeted visitors with a warm and kind smile.
• Luis explained everything clearly and patiently.
• Jenny helped with paperwork and made it easy.
• Mr. Longoria went above and beyond to make visitors feel comfortable and welcomed, greeting them daily.
• The nursing staff were kind and thoughtful toward the mom's needs during her stay.
• The Taylor family described the caregivers as angels in scrubs and noted the stay was exceptional.
• My husband received wonderful care from the nursing staff and the PT/OT departments; Michael, Crystal, and Shayla were especially helpful.

Cons

• They were very disappointed that the facility dumped their father in a bed and ignored him, with no physical therapy or interaction.
• They claimed residents were routinely dumped at doctors and left there, which is traumatic for those with dementia.
• They described the place as unbelievable in a negative sense, noting their father was mistreated and developed a rash from not being cleaned and from nurses not properly caring for him.
• They complained of missing personal items and clothes being shared among residents due to poor tracking.
• They reported some CNAs were impatient and rude to a patient, leaving her wet and with a rash from rough bathing.
• They criticized management for firing an abusive employee rather than holding them accountable or pursuing charges.

Review

Harlingen Nursing & Rehab Center presents itself as a place where residents and their families experience a wide spectrum of care, celebration, and everyday support. On National Coffee Day, the activities department rolled out specially made coffees, and residents gathered to enjoy arts and crafts, donuts, and camaraderie. The response from families highlights a culture of gratitude toward the staff, with particular praise for Frida, who prepared the coffees, and for Mr. Longoria, whose support of the activities team is repeatedly cited as a vital part of life at the center. Several reviews emphasize that the facility's atmosphere is friendly and welcoming, with administration and staff frequently going above and beyond to make residents feel at home during their day-to-day lives and special occasions alike.

One of the most vivid and heartening narratives centers on Elia Castillo, whose 100th birthday was marked by the facility with a proclamation and a celebration that involved the mayor paying tribute to her long life. A reception was hosted for her family on both the Friday of her birthday and the following Saturday for extended family and friends. The letter of thanks to the staff stresses that it was the concerted effort of Mr. Longoria and his colleagues that made the milestone memorable. Across the family's four years at the center, their gratitude is clear: the staff helped guide Elia to this milestone with care, patience, and a sense of community that extended beyond daily tasks to meaningful recognition of a life well-lived.

Another inspirational story comes from a son whose wife arrived at the facility in a mentally and physically unstable state. He describes a difficult early period during which she rejected help, refused to eat, and resisted bathing and medications. Yet, within a month, he notes a remarkable turnaround: the psychotic behavior diminished, she became more engaged, and rehabilitation staff in the Harl Rehab program supported a steady recovery. He acknowledges that the staff endured a steady stream of verbal abuse from his wife - behavior she did not fully understand at the time - and he emphasizes the staff's perseverance, kindness, and professionalism in the face of such challenges. The overarching message is one of impressive resilience and a deep sense of gratitude for the staff's dedication.

Not all reviews arrive with a chorus of praise, however. A few families describe substantial concerns about patient care and communication. One reviewer details a very disappointing experience in which their father was left in a bed without adequate physical therapy or meaningful interaction. They felt the facility failed to coordinate with doctors and to keep him safe during routine and medical visits, a situation they found traumatic for a person with dementia. The reviewer expressed intent to inform the VA to re-evaluate contracts and suggested that the facility needed to address gaps in care and communication. These critiques highlight critical areas where families feel more consistent, proactive care and better coordination with medical professionals are essential.

Despite the criticisms, a number of reviews consistently praise the overall quality of care and the staff's compassion and dedication. A family writing under the banner of "Outstanding Care by All Staff" describes a seamless, respectful experience from the moment of admission: warm greetings from front desk staff, clear explanations from the intake team, and a care philosophy that honored the patient's dignity. They highlighted a five-day stay in which the nursing staff treated their loved one with kindness and attentiveness during her final days, and they expressed gratitude for the care team's tireless efforts. The same account emphasizes the impact of Mr. Longoria and his team in creating a welcoming environment and ensuring that the family felt supported throughout the process.

Other reviews celebrate the general environment and teamwork. Families describe a wonderful, clean, well-run facility with professional administration, nurses, CNAs, and therapists who are consistently attentive to residents' needs. The new management team is repeatedly described as effective and approachable, and multiple voices commend the nursing and therapy teams for their expertise. A sentiment shared by many is that the facility exudes a positive atmosphere, where reception staff are cheerful, the rooms are kept tidy, and the overall experience feels like a well-orchestrated effort to care for each resident as a person.

Within the chorus of praise, there are powerful stories of deep gratitude for specific staff members who stood out for their kindness and competence. Families recount moments when caregivers went above and beyond to support a loved one's recovery, noting particular individuals for their impact. On the other hand, a few reviews recount troubling experiences with certain aides - describing neglect in moments of need and concerns about patient hygiene and comfort. These accounts underscore a common theme: the importance of accountability, consistent patient-centered care, and respectful treatment of residents. They remind the center that every interaction can shape a family's trust and a patient's well-being.

In the most somber note, one family raises a grave concern about alleged abuse by an employee. They report serious injuries to a relative with Down syndrome and describe the staff member's dismissal rather than accountability, including suggestions that the center should consider shutting down. This claim contrasts sharply with the otherwise glowing testimonials about staff compassion and could represent a crisis point for the facility, prompting a careful, independent review. It serves as a stark reminder that even highly regarded institutions must continuously address safety, report abuse, and uphold rigorous standards to protect vulnerable residents.

Taken together, the reviews present a portrait of a nursing and rehab center that inspires gratitude and admiration in many families while also facing critical, unresolved concerns from others. The positive stories emphasize celebrations, meaningful milestones, and the everyday acts of kindness that build trust between residents, families, and staff. The more critical accounts call for stronger communication, more consistent care, and stronger safeguards to prevent harm. For all who rely on Harlingen Nursing & Rehab Center, the message is clear: the care team is capable of exceptional, life-affirming moments, but ongoing vigilance, accountability, and continuous improvement are essential to ensure every resident experiences safety, dignity, and compassion every day.

This part of Harlingen, Texas offers a convenient and diverse range of amenities that would be beneficial for seniors looking to settle in the area. With several parks nearby such as Arroyo Park and Hugh Ramsey Nature Park, residents can enjoy peaceful outdoor spaces for leisurely walks or picnics. The proximity to various healthcare providers including Family Practice Associates and Valley Baptist Medical Center ensures easy access to medical services. In terms of dining options, there are popular restaurants like Chick-Fil-A and Jason's Deli close by, providing a variety of choices for meals. Additionally, there are pharmacies like CVS Pharmacy and Walgreens within a short distance for medication needs. Places of worship such as St Anthony Catholic Church and Iglesia Lirio De Los Valles cater to individuals seeking spiritual fulfillment. Overall, this area combines convenience, healthcare facilities, recreational opportunities, dining options, and religious institutions, making it a suitable choice for seniors looking to relocate to Harlingen.

Parks

• Arroyo Park (0.1 miles)
• McKelvey Park (0.9 miles)
• Hugh Ramsey Nature Park (1.7 miles)

Physicians

• Family Practice Associates (0.3 miles)
• Harlingen Spine (0.3 miles)
• Cardiovascular Associates of Harlingen (0.3 miles)
• Jarod Mendez (0.4 miles)
• Reddy Children's Clinic Pa (0.4 miles)
• Brajesh Bhatla (0.4 miles)
• Valley Eye Center (0.5 miles)

Restaurants

• Sonic Drive-In (0.4 miles)
• Khan's Grill (0.6 miles)
• Chick-Fil-A (0.7 miles)
• Denny's (0.7 miles)
• Jason's Deli (0.7 miles)
• Raising Cane's Chicken Fingers (0.7 miles)
• Station 1 Bar & Grill (0.7 miles)

Hospitals

• Vitalant Blood Donation- Harlingen (0.5 miles)
• Platinum Surgery Center (0.9 miles)
• Lillian E Williams, PA-C, M.P.A.S (0.9 miles)
• Solara Hospital Harlingen (1 miles)
• Valley Baptist Medical Center (1 miles)
• DaVita Valley Baptist-harlingen Dialysis (1.1 miles)

Cafes

• Starbucks (0.7 miles)
• Girl Of All Trades (1.8 miles)
• Bandera Coffee (1.8 miles)
• Starbucks (2.4 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Harlingen Pharmacy (0.8 miles)
• Muniz Rio Grande Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Good Neighbor Pharmacy (1.6 miles)
• Small Fry's Pharmacy (1.6 miles)

Places of Worship

• St Anthony Catholic Church (1.5 miles)
• First Methodist Church, Raimond Christian Center (1.6 miles)
• Immaculate Heart of Mary Church (1.7 miles)
• Iglesia Lirio De Los Valles (1.7 miles)
• Lady (1.9 miles)
• St Albans Episcopal Day School (2.3 miles)

Theaters

• Cinemark (2.2 miles)