Greenville Health & Rehabilitation Center
Save4910 Wellington Street, Greenville, TX 75402
For more information about senior living options: (844) 490-3973
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The doctors are excellent and the nurses are very nice. The facility is clean, well maintained, and the food is good. The staff are professional, kind, and caring. The admissions team (Mariah, Ivone, and Christel) is very helpful. Randi, the receptionist, is super sweet. The staff provide thorough communication and timely updates to families. The facility has a home-like feeling. Residents make friends and feel cared for. Families would highly recommend Greenville Health & Rehab.
The administrator was rude and dismissive when the family tried to retrieve their mother's belongings. The staff rummaged through and tossed the mother's belongings, upsetting a 10-year-old granddaughter. The reviewer called the facility absolutely disgusting and said they would never recommend it for a loved one. The nurses were described as disrespectful, arguing about care, and leaving a patient in a dirty diaper for hours. The facility was portrayed as filthy and unsanitary, with overflowing trash and neglected rooms. The nurse call button and phone were moved away and not returned, preventing timely calls for help. Several commenters criticized a lack of accountability and staff on their phones, undermining trust and safety. The reviewer threatened to contact the state and stated they would never return.Greenville Health & Rehab Center in Greenville, Texas draws a wide range of experiences from the families and friends who interact with it. A number of reviewers frame the facility in a very positive light, praising the professional expertise of the doctors, the kindness and attentiveness of the nurses, and the overall environment. One caller describes a sense of relief after multiple relocations, saying that compared with other rehabs, this one stands out for its doctors and staff. They emphasize that the nurses are "nice," the food is generally good, and the building is kept clean and orderly by staff who are "so helpful." For some, Greenville Health & Rehab even feels like a home away from home, with admissions staff like Mariah, Ivone, and Christel going above and beyond to assist families, and a receptionist - Randi - whose warm, friendly approach leaves a lasting impression. A long-term resident version of praise also appears: families note years of care with consistent communication, frequent updates, and a team-wide commitment to the resident, describing the staff as devoted and patient, and crediting the facility with being a blessing to their family.
Yet, woven through these affirmations are experiences that reveal a markedly different reality for other families and visitors. In one troubling account, a friend of a resident - Barbara Elaine Henley - had a loved one pass away, and the encounter with the facility left them feeling appalled. The reviewer recounts being treated as an inconvenience, with resolute dissatisfaction about not being allowed to clean up her friend's room after the death. The front desk staff and administrators are singled out for a lack of empathy, and the reviewer expresses outrage at what they describe as a dismissive, "absolutely disgusting" treatment and an inability to feel supported in a moment of grief. The message is blunt: the facility's response to a family member's loss left a sour impression, and the reviewer states they would not recommend the place to others.
Other reviews underscore the importance of the human touch in daily operations. Another visitor notes how the staff went out of their way to welcome an out-of-town mother, how the tour felt clean and well-maintained, and how the team's ongoing support helped ease the transition. The family member emphasizes gratefulness for the accommodation and safety of their mother once she arrived, and expresses sincere appreciation for the staff's efforts. In a similar vein, a caretaker describes a long-term stay whose communication was described as thorough and proactive; positive and negative updates were shared, and they highlight that the team provided clear, concise answers, which gave families confidence during challenging times. This reviewer recommends Greenville Health & Rehab to others in the local area, portraying the staff as a reliable, caring squad that treats residents with respect and fosters new friendships among residents.
However, multiple accounts strongly challenge the quality and consistency of care. A separate review details a situation where a loved one was discharged from the hospital and placed in the facility, only to experience what the family calls "unorganized and incompetent" staff. They describe repeated lapses: food served from the prior day, clothes not inventoried, a diaper left in the bed after a bathroom incident, and a lack of timely assistance with basic needs. The reviewer also reports a pattern of disengaged communication - nurse call buttons moved or misplaced, lengthy holds when calling the nurse station, and a sense that staff did not respond promptly to urgent needs. The frustration culminates in an intent to transfer to another facility, with a strong admonition that loved ones deserve better care.
The negative reports intensify around perspectives of hospital discharge processes, administrative behavior, and the handling of a deceased family member's belongings. One family member describes an encounter with the administrator as abrupt and rude, accusing the staff of mishandling a loved one's personal items during the removal process. The account stresses a lack of courtesy and sensitivity during a deeply painful moment, and it cautions others away from relying on the facility in difficult times. Another reviewer labels the place as hostile to families without money or political capital, claiming residents suffer from neglect and bedsores, and expressing a sense that some patients are not helped to improve when they need it most.
Further distress comes from stories of inconsistent caregiving quality and respect for residents. One account emphasizes a pattern of neglect and neglectful attitudes: a patient who needed assistance repeatedly facing delays, unclear staffing, and rude interactions. The reviewer laments a breakdown in the basic dignity owed to residents, from the way rooms are kept to the way staff members introduce themselves and respond to call lights. The narrative also notes that while there are a few standout caregivers - two nurses' aides who performed admirably - the overall experience is marred by a larger cohort whose behavior and responsiveness fall short of expectations. The reviewer ultimately questions whether the facility can sustain compassionate, attentive, person-centered care across the board.
Across these testimonies, a clear tension emerges: Greenville Health & Rehab Center can be a source of genuine comfort, clean facilities, and professional medical support for some families, while for others the experience is defined by miscommunications, perceived indifference, and periods of neglect that undermine trust and safety. The positive narratives highlight attentive admissions staff, friendly front-desk service, and caregivers who treat residents with warmth and respect. The negative narratives, by contrast, describe disorganization, delayed responses, and emotional harm inflicted by staff behaviors that seem inconsistent or lacking in empathy. Taken together, the reviews portray a facility that is capable of excellent care in the right circumstances but also one where significant improvement is needed in administration, communication, and daily caregiving practices to ensure every resident and family member experiences the care they deserve.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenville Health & Rehabilitation Center is an assisted living community located in Greenville, TX. With a range of amenities and care services, we strive to provide a comfortable and engaging environment for our residents.
Our community offers a variety of amenities to enhance the quality of life for our residents. We have a beauty salon on-site, allowing residents to easily take care of their grooming needs without leaving the premises. Cable or satellite TV is available in each room, ensuring that residents can enjoy their favorite shows and stay connected to the outside world. Community operated transportation is provided for those who need assistance getting around town.
For technology enthusiasts, we have a computer center with internet access and Wi-Fi/high-speed internet throughout the facility. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our skilled culinary team. Residents can also choose to dine in their own fully furnished rooms or use the kitchenette if they prefer to cook their own meals.
We understand the importance of maintaining physical well-being, which is why we offer a fitness room and wellness center. Residents can engage in exercise programs tailored to their needs and abilities to stay active and healthy. Additionally, our outdoor space provides a peaceful area for relaxation or socializing with fellow residents.
To ensure convenience and comfort, housekeeping services are provided regularly. Move-in coordination is offered to assist new residents in transitioning smoothly into our community. Private bathrooms are available for each resident's privacy and convenience.
Our care services are designed to meet the individual needs of our residents. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing is readily available when needed. Our trained staff members assist with transfers to ensure safety during mobility. Medication management is also provided to help residents properly adhere to their prescribed medications.
We cater to special dietary restrictions such as diabetes diets and other dietary restrictions upon request. Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments to ensure residents can access necessary services and enjoy a fulfilling social life.
Residents can engage in a variety of activities and programs to enhance their social, mental, and physical well-being. Our concierge services are available to fulfill personal requests and provide assistance. Fitness programs cater to various levels of fitness, while planned day trips offer opportunities for exploration and entertainment. Resident-run activities promote a sense of community and involvement, and scheduled daily activities keep our residents engaged.
Our location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have convenient options for their needs both within our community and in the surrounding area.
At Greenville Health & Rehabilitation Center, we strive to create an environment where our residents can live comfortably while receiving the care they need. Join us in experiencing a fulfilling lifestyle supported by our dedicated staff members.
Greenville Health & Rehabilitation Center is located at 4910 Wellington Street, Greenville, TX 75402 in Hunt County, Texas
Greenville Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing reception desk, waiting area, decor, interior, building, awning, architecture, salon, and more.
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