Advanced Health & Rehab Center Of Garland
Save1201 Colonel Drive, Garland, TX 75043
For more information about senior living options: (844) 490-3973
The staff made her feel at home and provided her with the best care. The staff are wonderful, caring people who take care of residents like their own. The administration answered all questions and was very helpful. The new administrator is amazing. The facility is upscale and is kept clean and well maintained. The maintenance staff keep things in top shape. The food tastes amazing. The therapy teams are very effective and contribute greatly to recovery. Activities like bingo are enjoyed by residents. The staff are friendly and welcoming, making families feel like part of the family. Grandmothers love it there and some even want to move in as roommates. The staff take good care of residents.
The facility is not equipped to handle individuals with special mental needs and dementia. The Memory Care staff reportedly have no clue how to care for sensitive residents. The nurses are disrespectful, lack proper training, and show no concern, often talking over people and exhibiting racism. There is no effective communication among staff; too many chiefs and not enough Indians. A resident was left without medications for over a week, leading to a manic state, and a nurse yelled at the family over the phone. The DON is described as useless. The facility is not a safe or ideal environment for residents with dementia or wandering tendencies, with allegations of neglect and abuse. Some reviews claim staff are urged to solicit positive reviews, casting doubt on their authenticity.A large collection of assessments about Advance Health & Rehab in Garland, Texas reveals a far-reaching mix of experiences, from deep gratitude to strong warnings. On one hand, several reviewers express heartfelt appreciation for the care their loved ones received and for staff who made the facility feel like home. They single out a number of caregivers by name - Talashia, Quiana, Dondreae, Shante, Al, Tyra, Victoria, Tijuan, Jeannie, Godwin, and Justice - praising their kindness and saying they went above and beyond in tending to residents. For families who felt supported, the facility was described as a place where loved ones were treated with warmth, where the memory care team showed patience and attentiveness, and where rehabilitation services, activities, and daily routines contributed to a sense of well-being. In many of these accounts, staff were seen as genuinely caring, with particular gratitude extended to administrators and program coordinators who helped navigate the complexities of care.
Contrasting with the praise, a substantial portion of the feedback centers on serious concerns about the quality of care, especially for residents with dementia or other special mental health needs. Several reviewers claim that memory care staff lack the training and empathy required to handle sensitive behavioral challenges, and that communication among staff is inconsistent or insufficient. Specific complaints include nurses talking over family members, miscommunication, and a perception of indifference toward residents' needs. One reviewer describes a staff culture framed by "too many chiefs and not enough Indians," suggesting unclear leadership and accountability. Claims of neglect are particularly troubling, with references to a resident going without medications for a week, leading to a manic episode, and distressing interactions on the phone and in person between staff and family members.
In addition to concerns about daily care, critics raise questions about safety, supervision, and the overall environment. One review notes alarming behavior by a resident who was violent enough to require police involvement, warning prospective families that the facility may not be the safest option for individuals prone to aggression. The same reviewer urges caution about the authenticity of some glowing online comments, hinting that staff may be coached to solicit positive reviews or that enthusiastic mentions come from the activity staff themselves. Taken together, these observations portray a facility wrestling with complex case mixes and the challenge of delivering consistent, high-quality care across all units.
Despite these warnings, other reviewers offer a glowing counterpoint, painting a picture of a well-kept, orderly campus where cleanliness, maintenance, and professional conduct are evident. Some families describe "white-glove" standards, noting that admissions staff, nursing teams, therapists, activities directors, and custodial engineers work together in a coordinated fashion. They recount successful rehabilitative outcomes, effective physical therapy, meaningful activities, and a general sense that the facility aims to meet residents' needs comprehensively. In these accounts, administration is accessible and responsive, and families feel reassured by the facility's commitment to patient well-being and clear communication about care plans and progress.
The testimonials also show a broad spectrum of individual experiences within the same facility. Several families report positive, personal connections with staff and emphasize the importance of caregiver consistency. They highlight the responsive role of administrators like Clarissa and other leaders who help families navigate the check-in and care planning processes. Positive observations include attentive personal care, effective therapy sessions, and a sense of community where staff members treat residents like family. In some cases, families express relief that their loved ones are engaged, safe, and receiving the level of attention they believe is appropriate, with staff members going the extra mile to ensure daily needs - bathing, dressing, meals, and activities - are met.
There are also poignant, firsthand accounts of significant lapses in care that color the overall impression of the facility. One family recounts a disturbing experience in which a husband returned from a stay wearing another resident's clothes and in an incontinent condition, with evidence of urine on clothing; the tone of that report conveys deep disappointment and a clear warning to others considering placement. Another family describes extensive dissatisfaction with the admissions process and daily care, pointing to a lack of basic supplies and inconsistent bathing and personal care. These incidents are presented as emblematic of a broader pattern of gaps in attention to residents' dignity, safety, and comfort.
In sum, the feedback about Advance Health & Rehab in Garland is not uniform. The anecdotes coexist: praise for compassionate, capable staff who treat residents like family, and warnings about inadequate training, communication failures, medication management issues, and safety concerns. Some families feel reassured by the quality of rehabilitation, cleanliness, and staff dedication; others worry about the facility's ability to handle complex dementia-related needs and behavioral challenges. For anyone considering this facility, the message across reviews is to approach with a careful eye: verify the specific care needs of your loved one, assess the current state of staff training and communication, observe how medications are managed, and seek direct transparency from administration about safety protocols, staffing levels, and the steps in place to prevent lapses in care. The site's reputation appears to hinge on the quality and consistency of frontline staff, as well as the leadership's effectiveness in coordinating care across all disciplines.
202 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (14 miles away) Dallas-Fort Worth International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Advanced Health & Rehab Center Of Garland in Garland, TX is a well-equipped and fully furnished assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The community's amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room with restaurant-style dining options, a fitness room, a gaming room, a garden, housekeeping services, kitchenette facilities, outdoor space for relaxation and recreation, private bathrooms for each resident's convenience, a small library for reading enthusiasts, telephone services for easy communication and connectivity with loved ones, transportation arrangement for non-medical purposes as well as transportation to doctors' appointments when needed. The wellness center ensures the overall well-being of the residents with its range of health-promoting activities and programs.
The care services provided by the community are comprehensive and 24-hour in nature. These include assistance with activities of daily living such as bathing, dressing and transfers; specialized care plans for those with diabetes; meal preparation and service to meet individual dietary needs; medication management to ensure proper dosage and timing; mental wellness programs to support emotional health; transportation arrangements for easy mobility; and 24-hour supervision through their call system.
Residents can enjoy various activities within the community such as fitness programs designed to promote physical health and well-being; planned day trips to explore the local area or nearby attractions; resident-run activities that encourage engagement within the community; as well as scheduled daily activities that cater to different interests and preferences.
In terms of location convenience, there are two cafes nearby where residents can enjoy socializing over coffee or meals. There is also access to parks for outdoor recreation and relaxation. Pharmacies are easily accessible for medication needs while physicians are conveniently located nearby for medical consultations. Additionally, there are numerous restaurants available for dining out options and places of worship in close vicinity.
Overall, the Advanced Health & Rehab Center Of Garland provides a comfortable and supportive environment for seniors to enjoy their retirement years while receiving the necessary care and assistance they need.
Advanced Health & Rehab Center Of Garland is located at 1201 Colonel Drive, Garland, TX 75043 in Dallas County, Texas
Advanced Health & Rehab Center Of Garland on seniors.fyi includes 5 photos including images showing windows, interior, decor, bedroom, natural light, dining, indoor plants, wall art, and more.
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