1710 Tobin Trail, Garland, TX 75043
For more information about senior living options: (844) 490-3973
The reviews describe Brookdale Club Hill as a fabulous place to live. They note different levels of care are available along with great activities. The dining is described as elegant with good food. The staff are welcoming, friendly, and helpful. Amenities include a beauty shop, cleaning services, and social events like happy hour and cruises. The cottages are spacious (often two bedrooms) with back yards for dogs, and some have carports. The property is well maintained with big trees and a duck pond. Residents form friendships and enjoy the social life and activities. Families feel their loved ones are well cared for. Staff support during transitions for families moving loved ones in is appreciated.
The reviewer alleges that residents were robbed on multiple occasions and that Brookdale did not conduct an internal investigation. They claim the thefts were inside jobs with no employees investigated and that Brookdale did nothing to report or fix the issue. They state the facility is not as safe as people may think. They describe the cottage as terrible and call the overall place the worst they have ever lived. They report that a night nurse refused to call an ambulance, delaying care and contributing to their mother's death. They note a financial hardship from being charged two months' rent after moving their mom to the facility. They argue that workers, especially caregivers and housekeeping, are underpaid relative to the workload.The collection of reviews paints a portrait of Brookdale Club Hill as a place that many residents and families deeply value for its warmth, amenities, and sense of community, even as others raise serious concerns about safety, staffing, and financial terms. Across the messages, there is a common thread of appreciation for the basics that make a retirement community feel like home - a friendly atmosphere, comfortable living spaces, engaging activities, and dependable dining - paired with reminders that not every experience is positive and that problems can run far deeper than surface impressions.
On the glowing side, reviewers repeatedly celebrate the living environment and the breadth of care options. People mention multiple levels of care, elegant dining, and a calendar full of activities and adventures. They describe gatherings, happy hours, cruises, and a lively social scene that keeps residents engaged. The physical space is frequently praised: cottages described as awesome, with two bedrooms and backyards for dogs, spacious kitchens, full-size appliances, carports, and even a beloved baby grand piano in the living room. The grounds, trees, and water features (a small duck pond) contribute to a serene landscape that residents and families seem to value highly. The sense of belonging is reinforced by mentions of the staff - friendly, helpful, and easy to talk to - who turn routine days into meaningful experiences.
In many of the reviews, specific staff members are singled out for praise, suggesting a strong, personal culture among Brookdale Club Hill's team. Families highlight an array of team members who go above and beyond: Tanya and Brenda in the sales and transition process; Ana in the dining room; Julia with personalized living who consistently cared for mom with kindness and meticulous attention; Jeromy, who helped with groceries and treated residents with respect; and a front-desk group described as awesome. Commenters marvel at how engaged the activities staff are, with creative programming and outings that broaden residents' lives. The activities director, in particular, is cited as a driver of many meaningful experiences, from painting and sewing classes to unique outings and events like Beatles-themed activities.
Yet the same voices that celebrate the liveliness and care also perpetuate a candid, sometimes alarming picture of challenges. One of the most striking threads is a strong concern about safety and the worker shortage that families feel is linked to pay. Several residents argue that caregivers and housekeeping endure heavy workloads and risk exposure to health issues, often with pay they view as insufficient to attract or retain qualified staff. The sentiment that "they're doing all the work for the residents" and that staff pay should reflect the demands of the job recurs across multiple entries. "Who do you talk to about this?" is echoed as a question that reflects a sense of helplessness and a desire for systemic change.
Safety concerns surface in two particularly grave narratives. One review recounts a mother's experience in an assisted living unit where a night nurse did not call an ambulance promptly, contributing to a deterioration in her mother's condition and eventual death, followed by a substantial medical debt. The reviewer expresses lasting regret and assigns personal responsibility to the facility, which they say failed to provide timely life-saving intervention. Another review describes a pattern of theft - three separate robberies - over time, with little to no internal investigation by the facility and no proactive safety measures afterward, leaving a family with profound distrust and a sense that the community was not as secure as it should be. The recurrent phrase "This place is not as safe as you may think" captures the fear voiced by families who worry about property and resident safety after multiple losses.
Financial and corporate aspects also weigh heavily in the experience. One longtime reviewer contends with what they see as a punitive corporate policy: moving a loved one to a more secure facility triggered a two-month rent charge, imposing a "financial hardship" on the family. The person notes that Brookdale's leadership and policies, rather than the on-site staff, created a troubling tension between care quality and cost. In another voice, a guest who toured and interacted with staff emphasizes a low-pressure, family-centered approach during visits and transitions, reflecting a contrasting experience that reinforces how mixed opinions can be within the same community.
Despite the negative episodes, the overall tone includes a strong current of trust and appreciation driven by firsthand positive experiences and careful due diligence. Several families recount visits that reinforced their favorable impressions - lunches with staff in dining rooms, quiet conversations with directors, and generous hospitality during tours that made them feel their loved ones would be well cared for. The consistency of praise for the transparent, respectful process - no high-pressure selling, plenty of opportunities to meet staff, and clear demonstrations of competence during tours - contributes to a resilient sense of hope and reassurance for future residents and their families.
In sum, Brookdale Club Hill emerges as a place of substantial appeal for many residents: comfortable cottages with ample amenities, a suite of activities that encourage engagement, and a staff culture described as friendly, attentive, and dedicated. At the same time, the voices converge on a warning: safety, staffing, and financial policies require ongoing scrutiny and improvement. The experiences range from deeply satisfying to distressing, touching on everything from personal connections with caregivers and activity directors to critical concerns about medical response times, theft, and the way costs are managed. For prospective residents and their families, the narrative suggests that visiting in person, asking pointed questions about safety protocols and staff retention, and understanding the financial terms are essential steps to ensuring that the community can meet their needs and expectations.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Christhouse Assisted Living in Garland, TX! Our community is designed to provide seniors with a comfortable and supportive environment where they can enjoy their golden years.
Amenities at our facility include a spacious dining room where residents can gather for delicious meals prepared by our skilled staff. We also offer fully furnished accommodations to ensure our residents feel right at home. For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space where they can relax and soak up the sunshine.
Our housekeeping services help keep our residents' living spaces clean and tidy, taking away the burden of daily chores. We understand that moving can be stressful, which is why we offer move-in coordination assistance to make the transition as smooth as possible.
For convenience, we provide telephone and Wi-Fi/high-speed internet access so residents can stay connected with loved ones.
In terms of care services, our highly trained staff is available to assist with activities of daily living including bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents.
Our team is experienced in managing diabetes diets and special dietary restrictions to ensure the health and well-being of our residents. Meal preparation and service are provided, ensuring that nutritious meals are enjoyed by all.
Medication management is another important aspect of our care services, ensuring that medications are taken correctly and on schedule.
Transportation arrangement for medical needs and doctors' appointments is provided for added convenience.
We believe that staying engaged in life is essential for overall well-being, which is why we offer scheduled daily activities for our residents to participate in.
Located in Garland, TX, there are plenty of amenities nearby including 2 cafes, 8 pharmacies, 2 physicians' offices, 14 restaurants, and 2 places of worship – making it easy for residents to access necessary services or even enjoy some leisurely outings.
At Christhouse Assisted Living in Garland, TX, we strive to provide a warm and caring environment that promotes independence and enhances the quality of life for our residents.
This area of Garland, Texas offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With multiple pharmacies nearby such as Walgreens and CVS Pharmacy, access to medication and healthcare products is easily accessible. There are also a range of dining options including Taco Bell, Chick-Fil-A, and Tavern on the Square for those who enjoy eating out. In terms of healthcare, there are reputable physicians like Women's Health Alliance and Texas Digestive Disease Consultants within close proximity. Additionally, the area boasts several cafes like Starbucks and Panera Bread for socializing over coffee or a meal. For recreation, residents can visit parks like Lochwood Park or catch a movie at theaters such as AMC DINE-IN Mesquite 3. Nearby hospitals like Baylor Scott & White Medical Center provide peace of mind with quality healthcare services readily available. Overall, this part of Garland offers a well-rounded living environment for seniors seeking convenience and community engagement.
Christhouse Assisted Living is located at 1710 Tobin Trail, Garland, TX 75043 in Dallas County, Texas
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