Assisting Hands Home Care Serving Fort Worth

Pros

• Assisting Hands is described as like family and highly recommended by clients.
• Sarah is described as awesome, friendly, and knowledgeable about Assisting Hands.
• Assisting Hands is noted for reliable, kind, thoughtful, and professional care.
• Boots the service dog is a joy to see and brings companionship to clients.
• Kim Beveridge and Boots are praised for their support of residents and staff.
• The office staff is commended for quick solutions and flexible scheduling.
• Tempie is praised for kindness and efficiency in matching caregivers.
• Assisting Hands provides a personal touch that helps clients stay in independent living and receive attentive care.

Cons

• The reviewer stated they would give negative stars if possible.
• The first caregiver dropped him.
• There were constant scheduling conflicts, with days scheduled that no one showed up.
• They were told it was their fault for living outside of town.
• The original caregiver called in sick the morning of.
• The coverage arrived 15 minutes late and refused to stay in the house because of a dog.
• The owner hung up on the husband when they demanded answers.

Review

Assisting Hands has clearly become more than a home care provider for many of its clients; for several families, it feels like a trusted extension of their own loved ones. One client has been with the agency for 11 years and describes the relationship as familial, noting that caregivers even did overnight stays when they were living independently. Today, even after moving into a facility, the same team continues to visit, assist with shopping, accompany to appointments, and help with daily tasks like cleaning. The sentiment from this client and their family is overwhelmingly positive, with a strong sense that the care team is dependable, compassionate, and worth recommending to others.

Staff excellence comes up repeatedly as a hallmark of the experience. A specific staff member named Sarah is highlighted for her warmth and knowledge about Assisting Hands. The client mentions that Sarah answered questions thoughtfully and even hopes for Sarah to become a speaker at a local gathering, which reflects the trust that families place in her expertise. Beyond individual praise, there is a broader sense of relief that the agency creates meaningful connections and provides care that feels personal rather than purely transactional. In one case, the care team's ability to pair a caregiver with a client who can build trust and rapport is described as a crucial factor in the ongoing satisfaction with services.

Communication and compatibility are emphasized as essential strengths. For a family caring for an elder mother, the agency's ability to stay communicative and to match the right caregiver with the right person makes a tangible difference. The client notes that their mother not only receives help but enjoys the companionship of caregivers who she trusts, and this positive alignment translates into smoother days and better overall well-being. The consistency of care, the attentiveness of the office staff, and the reliability of scheduling are all highlighted as notable advantages of working with Assisting Hands.

Not every review is without its challenges, and one detailed account presents a stark contrast to the otherwise glowing feedback. The reviewer describes a serious lapse in service: a caregiver who was supposed to assist an elderly father was not able to fulfill expectations, with multiple scheduling conflicts and a string of issues that culminated in a Christmas-week crisis. According to the account, the original caregiver was sick, coverage arrived late, and there was a dispute about a household dog that the caregiver refused to accommodate. The reviewer contends that the caregiver left the father alone, which led to canceled plans and disappointment, and ends with a claim that the owner hung up on the family when they sought answers. This strongly worded feedback is included to present a complete picture of the experiences that can arise in in-home care and to remind readers that, while many experiences are deeply positive, there are occasions where service and communication must improve.

On a more consistently uplifting note, several clients praise individual caregivers by name for their impact. One caregiver, affectionately nicknamed Tee, is celebrated for excellent assistance, with particular mention of help managing medications and providing reminders to take daily doses. Another thread of reviews focuses on a strong overall impression of the agency as reliable, kind, thoughtful, and professional in meeting a wide range of needs. The consistency of care and the sense that someone genuinely cares about the client's well-being shine through in these stories, reinforcing trust in the agency's ability to handle daily routines and medical needs with care.

The range of services extends beyond personal care and companionship to include transportation and coordination around medical appointments. A client who needed medical transportation after two procedures describes the experience as reasonably priced, on time, and professional. This facet of Assisting Hands' offerings helps keep patients connected to critical health care services, reducing stress for families and ensuring that appointments and procedures proceed smoothly. The ability to deliver timely, dependable transportation is portrayed as an important pillar of the agency's comprehensive approach to in-home and outpatient support.

Relationships with the agency extend into the community as well. A memorable collaboration features Tempie, who was described as kind and efficient in arranging care for a husband who is wheelchair-bound during a wedding trip in Fort Worth. The caregiver Clevetta arrived with a cheerful attitude and demonstrated the expertise needed to handle the husband's needs, enabling the couple to participate fully in family events. The client expresses deep gratitude for the team's role in making these important occasions possible, underscoring how the right support can empower clients to engage in meaningful moments despite health challenges.

Therapy animals and pet-friendly interactions appear as a beloved aspect of the overall experience. Several entries celebrate Boots, the therapy dog, and his companionship with clients. The attention to Boots' visits - whether at Legacy Oaks of Azle or in other community settings - adds an extra layer of emotional support and joy for residents and staff alike. A client notes the companionship Boots provides during daily visits, describing him as a joy to see and an important part of the care environment. The presence of Boots, paired with Kim Beveridge and her team, is framed as a distinctive and heartwarming feature that sets Assisting Hands apart from other providers.

Finally, there is a strong sense across multiple reviews of the agency offering a personal touch that many clients value above standard, purely clinical care. Comments point to a caring professional staff that is dependable and accessible, with office teams that go the extra mile to find solutions, coordinate replacements when necessary, and maintain accountability through consistent hours and clear reporting. The overarching message is one of trust - clients feel confident that their loved ones are being looked after with kindness, professionalism, and a readiness to adapt to changing needs. In the end, the consensus is clear: Assisting Hands is a compassionate, capable partner that families can rely on for help with caregiving, transportation, companionship, and even therapy dog connections.

Across the board, the reviews paint a vivid portrait of an agency that many families see as an indispensable ally in caring for loved ones. While there are isolated criticisms that call for improvements in scheduling and communication, the prevailing sentiment is one of appreciation and gratitude for caregivers who show up with warmth, competence, and a genuine commitment to making daily life safer, easier, and more joyful. The combination of attentive staff, trusted caregiver relationships, reliable logistics, and the added value of animal-assisted support culminates in a robust narrative of care that resonates with families seeking dependable, humane assistance for their loved ones.

This area of Fort Worth, Texas offers a convenient and vibrant lifestyle for seniors. With a variety of dining options such as Jack In The Box, In-N-Out Burger, and Rosa's Café & Tortilla Factory just minutes away, residents will have plenty of choices for meals. For entertainment, there are theaters like Movie Tavern Hulen and AMC DINE-IN Clearfork nearby. Cafes such as Starbucks provide a cozy spot for socializing or enjoying a cup of coffee. Several pharmacies are within easy reach for prescription needs, and top-notch medical facilities like Texas Health Harris Methodist Hospital Southwest Fort Worth are close by in case of emergencies. Parks like Overton Park offer green spaces for leisurely walks or picnics. Overall, this area provides amenities that cater to the needs and preferences of senior residents seeking a comfortable and fulfilling living environment.

Restaurants

• Jack In The Box (0.2 miles)
• In-N-Out Burger (0.2 miles)
• Rosa's Café & Tortilla Factory (0.8 miles)
• Jason's Deli (0.8 miles)
• Chili's Grill & Bar (0.8 miles)
• Panda Express (1.1 miles)
• BoomerJack's Grill & Bar (1.3 miles)

Theaters

• Movie Tavern Hulen (0.6 miles)
• AMC DINE-IN Clearfork 8 (2 miles)

Cafes

• Starbucks (1.1 miles)
• Press Cafe (1.8 miles)
• Starbucks (3.3 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Ridgmar Pharmacy (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• U.S. Dermatology Partners Benbrook (1.5 miles)
• Bowie Camp Clinic (1.5 miles)
• Prime Diagnostic Imaging (1.9 miles)
• Envision Imaging Hulen (1.9 miles)
• Psymed Solutions (2 miles)
• Cook Children's Pediatrics - Fort Worth - Cityview (2.2 miles)
• The Hand to Shoulder Center (2.2 miles)

Parks

• Overton Park (1.5 miles)
• Leonard Park (4.8 miles)
• Panther Stadium (5.1 miles)

Hospitals

• Regency Hospital of Fort Worth (1.9 miles)
• Texas Health Clearfork (1.9 miles)
• Pcu 4 (2.3 miles)
• Texas Health Harris Methodist Hospital Southwest Fort Worth (2.3 miles)
• Tele 4 (2.3 miles)
• Baylor Surgical Center (4.1 miles)
• Baylor Scott & White Hospital Medicine - All Saints (4.3 miles)

Places of Worship

• St Stephen Presbyterian Church (3 miles)