Care Inn of Edna

Pros

• Care Inn is described as a wonderful place with wonderful staff and great care.
• The facility has beautiful changes that make it feel like home.
• The staff are friendly, helpful, and welcoming.
• They keep families updated and genuinely care about residents.
• The administrator notes that the staff are together and treat residents like family, doing great things.
• All departments are attentive to residents' needs, and the therapy department is top-notch.
• The nurses and staff are awesome, caring, professional, friendly, and attentive, and the building is clean.
• The atmosphere is family-like, with staff going above and beyond.

Cons

• The facility relies on contract caregivers due to staff shortages, and these caregivers reportedly do not know the patients or care for them.
• The administrator allows an unmarked handicapped van to park in a designated handicapped space, with employees occupying the front parking spaces.
• The parking lot has dangerous spots that can cause people to trip.
• There are concerns about ADA compliance and accessibility at the facility.
• The sign-in/out process is not functioning properly.
• The bedding is dirty and the floors look like they have not been swept or mopped in weeks.
• The quality of the food has declined, with meals often served cold and certain items difficult to cut.
• The facility is understaffed, leading to long delays in response to call buttons.
• Management is described as trashy and the facility as filthy.

Review

Care Inn comes across in these reflections as a place many families genuinely value and trust for their loved ones. Visitors consistently describe the facility as a warm, welcoming environment where the staff are friendly, attentive, and caring. Several comments highlight how the care feels personal and home-like, with residents treated like family and staff who go above and beyond. The sentiment is clear: there is a strong appreciation for the overall atmosphere, the ongoing improvements that make the setting feel more like home, and the invitation for tours so others can witnesses the changes firsthand. One reader even notes looking forward to Thursdays when interacting with both consumers and staff, underscoring a sense of community and connection that people associate with Care Inn.

There is also a strong resonance of gratitude from families who have had loved ones at Care Inn for extended periods. In one account, a family member visits a resident almost daily, praising the nurses and staff for being awesome, caring, professional, and attentive to her needs, and expressing comfort with the resident's doctor and the overall experience. Other visitors thank the staff for caring for their relatives, describing meals that were enjoyable and staff who were patient and helpful at the door. A recurring theme is that when the staff are on the same page and genuinely engaged, families feel reassured that their loved ones are safe, well cared for, and protected by a team that treats residents like family.

While the praises are plentiful, the set of comments also captures a range of concerns and criticisms that illustrate the real-world challenges of running a caregiving facility. Several reviewers mention staff shortages and the reliance on contract caregivers, with cautions that new or temporary caregivers may not know the residents as well or share the same level of commitment. This theme is paired with worries about consistency of care and the difficulty some families experience when the care team isn't perfectly aligned. One family member who spends a lot of time at the La Grange location notes frustration with the number of contract caregivers and expresses a belief that familiarity with residents matters deeply in this setting.

Parking and safety are other practical issues raised. A few reviewers point to the parking lot as a problem area, noting that an unmarked handicapped van occupies a designated space and that employees occasionally take up the front parking spots. The concern extends to the physical environment, with mentions of dangerous spots in the lot and questions about compliance with accessibility guidelines. The administrator has been notified about these concerns, reflecting a commitment to addressing concrete, day-to-day safety and accessibility problems even as care quality remains the core praise in many other comments.

Not all feedback centers on policy or procedure; some remarks touch on the user experience of daily operations. For instance, some reviewers mention that the sign-in and sign-out process could be improved, including a first-time visitor noting that the process wasn't smooth. Others recount that during busy times - such as mealtimes or shift changes - the response to call buttons could be slow, and meal quality could be variable. Yet even within these notes, there are positive flips - staff are described as friendly and helpful, and there are explicit acknowledgments of the efforts to feed residents well and keep families informed about daily happenings.

The narrative also contains very human and specific anecdotes about individual experiences. Several residents receive praise for personal care, for the warmth of the people who care for them, and for therapy services that are deemed top-notch by some families. There are stories of residents being discharged home after a relatively short therapy and wound care course, underscoring effective rehabilitation outcomes. At the same time, other stories recount days when bedding was not cleaned to expectations, floors appeared unswept, and meals fell short in terms of freshness or temperature. These layered accounts depict a facility that shines in many moments while facing genuine, tangible areas for improvement in cleanliness, hospitality, and nutritional consistency.

In one striking contrast, a strong administrator voice highlights how, despite occasional critiques, the leadership and the staff can feel exceptionally cohesive and personally invested in residents' well-being. Comments from an administrator describe a team that is truly "together," takes care of residents as if they were their own family, and takes pride in doing great things there. This perspective coexists with other voices that call for better management and cleaner facilities, suggesting a spectrum of experiences that reflects the complexity of delivering high-quality long-term care. The overall impression is of a facility that can be outstanding in many respects - especially in compassionate care, responsiveness, and therapeutic support - while also facing persistent challenges that emergently require attention, especially around staffing, safety, and consistency of day-to-day operations.

Across the board, several families express unambiguous confidence in the core strengths of Care Inn: compassionate, professional staff; a community-oriented atmosphere; and a genuine willingness to treat residents with dignity and kindness. The testimonials highlight meaningful moments of connection - the kind that reassure families that their loved ones are not just recipients of care but valued members of a caring, almost familial network. While some reviews call for improvements, particularly in staffing stability, parking management, cleanliness, and meal service, the prevailing tone celebrates Care Inn as a place where love, dedication, and thoughtful caregiving are visible daily. For many families, this blend of heartfelt care and ongoing effort to fine-tune operations makes Care Inn a meaningful place to entrust the well-being of their loved ones.

This part of Edna, Texas offers a variety of amenities and services that may be appealing to seniors looking to settle in the area. With several places of worship nearby, including Hope Church and St Agnes Catholic Church, individuals can continue practicing their faith within the community. Additionally, there are several dining options such as Dos Hermanos Mexican Restaurant and Frontiers Bar B Que for convenient meals close to home. For healthcare needs, Jackson County Hospital is easily accessible for medical care. The proximity to Lake Texana State Park provides opportunities for outdoor recreation and relaxation. The availability of pharmacies like H-E-B Pharmacy ensures easy access to medications and healthcare products. Overall, this area offers a mix of essential services and recreational activities that could contribute to a comfortable senior living experience in Edna, Texas.

Places of Worship

• Hope Church (0.1 miles)
• Southern Baptist Convention (0.2 miles)
• St Agnes Catholic Church (0.7 miles)
• Shiloh Baptist Church (0.7 miles)
• Shiloh MBC (0.7 miles)
• Scruggs Methodist Church (0.8 miles)
• First United Methodist Church (0.8 miles)

Restaurants

• Church's Chicken (0.2 miles)
• Dos Hermanos Mexican Restaurant (0.2 miles)
• Whataburger (0.2 miles)
• McDonald's (0.4 miles)
• Frontier Restaurant (0.5 miles)
• Frontier Bar B Que (0.5 miles)
• Edna Donuts (0.6 miles)

Pharmacies

• H-E-B Pharmacy (0.8 miles)
• Ancient Remedies (22.3 miles)
• Walgreens (22.3 miles)
• Rogers Pharmacy (22.5 miles)
• H-E-B Pharmacy (22.9 miles)

Parks

• Lake Texana State Park (0.9 miles)
• Shelby Park (1.5 miles)
• Lake Texana State Park (7.1 miles)

Transportation

• U-Haul Neighborhood Dealer (0.9 miles)
• Rickim Aviation (4.1 miles)
• U-Haul Neighborhood Dealer (5.6 miles)
• U-Haul Neighborhood Dealer (22.3 miles)

Hospitals

• Jackson County Hospital (1.7 miles)

Theaters

• Cinemark (22.3 miles)

Cafes

• Peet's Coffee and Tea (22.7 miles)
• Starbucks (22.8 miles)

Physicians

• James N. Tisdale O.D. (22.8 miles)
• The Surgery Center (22.9 miles)