Maverick Nursing And Rehabilitation Center
Save3106 Bob Rogers Drive, Eagle Pass, TX 78852
For more information about senior living options: (844) 490-3973
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Maverick Nursing and Rehabilitation Center draws a broad range of experiences from families who entrust their loved ones to its care. Some visitors express deep appreciation for the warmth and dedication of the staff, while others recount serious concerns about safety, communication, and overall patient care. On the positive side, many reviews highlight a facility that looks well-maintained and feels like a supportive, family-oriented environment. Families frequently commend the caregivers for their patience, attentiveness, and willingness to go the extra mile to help residents feel comfortable and cared for. Several caregivers receive frequent praise for their professionalism and compassion, and the ambience of the center is often described as welcoming and clean, with residents and their relatives noting that the atmosphere fosters a sense of community and dignity.
Yet there is a persistent thread of frustration that cannot be ignored. A number of families report persistent difficulties with communication and coordination. Calls are described as being dropped or not properly transferred, and there are repeated claims that staff misinformed them about a resident's whereabouts, saying the patient was not in the facility when they knew he was there. The complaints extend to the facility's phone system and overall accessibility, with some residents' families stating they never could reach their loved ones or the facility failed to provide reliable means of communication. These issues create anxiety for families who are trying to stay connected with someone who may need consistent daily support.
Several heartbreaking and concrete incidents are recounted that raise alarms about safety and caregiving standards. One reviewer describes a relative who fell from a bed while trying to sit up to eat and who is an amputee with cancer; the patient sustained cuts and was left with a dirty diaper for hours, and there were claims that hospital staff were unhappy about the transfer of information. Other accounts detail a hospital visit after a resident's leg or body was injured due to chairs or beds, with accusations that the diaper was not changed for extended periods and that medications were not administered on time. There are also mentions of a colostomy bag not being drained, a resident being wet upon morning checks, and overall neglect in basic daily care. These stories underscore a fear that, when families are not present, there may be gaps in attention and treatment that could compromise a resident's health and safety.
Financial concerns also surface in the reviews, with some families reporting overcharges and delays in refunds. One reviewer explicitly states that they were overcharged and had not yet received a refund, adding to the distress of an already difficult situation. This financial friction, coupled with the care-related worries, amplifies the need for clear communication, transparency, and accountability in the facility's administrative processes.
Against this backdrop of concerns, many families sing the praises of individual staff members and the culture of care fostered by certain leaders within the facility. The staff is repeatedly described as kind, patient, and deeply committed to their residents. Specific names frequently appear in the praise: nurses like Ana Lopez and Antonio Lopez, who are noted for their attentiveness; Veronica Covarrubias, praised for her professional demeanor and reliability in managing medications; and the social worker Jorge Su?rez, whose friendliness, humor, and willingness to assist residents and colleagues are highlighted as a reassuring presence. Lupita, a CNA, is described as hard-working, punctual, and consistently attentive, while Monica Soto, an activity aide, is recognized for her compassion and engagement with residents' needs. Several comments commend a head CNA, such as Sandra Pe?a, for her teamwork and dedication to high-quality care, and there is appreciation for the overall leadership and management, including the director of nursing, who is credited with strong communication and leadership. Participants often describe the facility as a place where residents feel safe, supported, and valued thanks to the efforts of these individuals and the culture they help to build.
The center also earns praise for its programs and environment. Reviewers highlight an emphasis on activities and events that bring residents happiness and a sense of community, noting plans that engage families and residents alike. The maintenance and cleanliness are described as standout features in many positive accounts, with the building consistently labeled as well-kept and inviting. Families frequently mention that their loved ones are thriving in a setting described as welcoming and supportive, with remarks about good care, a positive vibe, and a sense of dignity that resonates throughout the facility. The DON is singled out in some reviews for exceptional leadership and effective communication, and many families express gratitude for the guidance and reassurance they receive during challenging times.
Taken together, the body of reviews depicts a facility that excels in some areas - most notably in the dedication and compassion of many frontline staff, a clean and welcoming environment, and robust programs that support residents' well-being - while also revealing serious and recurring concerns about safety, responsiveness, and administrative processes. The stories call for a renewed focus on consistent, high-quality patient care, reliable communication with families, and transparent handling of billing matters. At its best, Maverick Nursing and Rehabilitation Center emerges as a place where skilled, devoted professionals work hard to make a meaningful difference in residents' lives; at its worst, it faces urgent challenges that require systemic improvement to ensure every resident receives prompt, attentive, and safe care.
Maverick Nursing And Rehabilitation Center in Eagle Pass, TX is an assisted living community that offers a wide range of amenities and care services to its residents. With a focus on promoting wellness and providing a comfortable living environment, this community strives to enhance the quality of life for seniors.
The amenities provided at Maverick Nursing And Rehabilitation Center are designed to cater to the various needs and preferences of its residents. A beauty salon is available on-site for residents who wish to indulge in personal grooming and self-care. The community also offers cable or satellite TV in each resident's room, ensuring entertainment options are readily available. Additionally, community-operated transportation is provided to enable residents to easily access nearby destinations such as shopping centers, medical facilities, and places of worship. A computer center is available for those who wish to stay connected with loved ones through technology.
The dining options at Maverick Nursing And Rehabilitation Center are designed to provide nutritious and delicious meals that cater to individual dietary restrictions. Residents can enjoy meals in a restaurant-style dining room or have their meals served directly in their rooms if preferred. Special dietary restrictions such as diabetes diet can be accommodated.
Care services provided include 24-hour call system and supervision to ensure residents' safety and well-being at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided for residents who require assistance with medication administration. Mental wellness programs are offered to promote emotional well-being among the residents.
Various activities are organized at Maverick Nursing And Rehabilitation Center to keep residents engaged and entertained. Fitness programs are available for those who wish to maintain an active lifestyle, while planned day trips provide opportunities for exploration and socialization. Resident-run activities empower individuals within the community by encouraging them to take an active role in planning events. Scheduled daily activities ensure there is always something exciting happening within the community.
The vicinity of Maverick Nursing And Rehabilitation Center offers convenience with several pharmacies, physicians, restaurants, places of worship, and theaters located nearby. This makes it easy for residents to access essential services and enjoy recreational activities in the local area.
Overall, Maverick Nursing And Rehabilitation Center provides a welcoming and supportive environment for seniors in Eagle Pass, TX. With a focus on quality care and an array of amenities and services, this community strives to meet the unique needs and preferences of each resident while promoting their overall well-being.
Maverick Nursing And Rehabilitation Center is located at 3106 Bob Rogers Drive, Eagle Pass, TX 78852 in Maverick County, Texas
Maverick Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, rehabilitation, exercise, fitness, building, entrance, architecture, wheelchair, and more.
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