La Hacienda De Paz Rehabilitation And Care Center
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3333 Bob Rogers Drive, Eagle Pass, TX 78852
For more information about senior living options: (844) 490-3973
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Connie DON is very professional in communicating with the care team and goes above and beyond for patients. Ms. Socorro is described as a godsend, with extremely kind and effective interactions with patients. Marbella at the front desk explains Medicare/Medicaid policies very well. The Physical Therapy team - Thalia, John, Isael, and Eloisa - has performed magic and greatly improved mobility. The nursing staff listed (Yalitza, Myra, Sandra, Dariela, Socorro, Alejandra, Astrid, Amber, Linda, Mari-Sol, Felisha, etc.) are praised for excellent bedside manners and competence. Rachel contributes to patient comfort with room cleanliness and thoughtful touches like adjusting blinds. Evette's ambulatory transportation is phenomenal - polite, professional, and punctual. The facility is described as nice, clean, and welcoming, with a friendly, professional staff. The kitchen staff, including Pedro, are very polite and reliable. The overall care team is described as caring, attentive, and dedicated to residents.
It is described as the worst place to take a loved one. They treated a resident's mother badly, leaving her worse after the stay. The manager is never there, and when present, does not help. They allegedly disclose medical information and falsely claim HIPAA protections. Residents are neglected or ignored; bed sheets are not changed and clothes go missing. Staff are unprofessional, speak badly about patients, and sometimes scream at residents. There is never anyone to answer the phone; calls are repeatedly transferred and never returned. Administrators are accused of lacking transparency and not truly caring for residents.La Hacienda de Paz in Eagle Pass is a place that many visitors describe with contrasting emotions: an environment that is often praised for its beauty, cleanliness, and apparent calm, yet also a setting where voices of concern and disappointment surface with equal intensity. The reviews paint a picture of a facility that strives to be welcoming and well organized, but where the daily realities experienced by families and outside providers can diverge dramatically from mission statements and marketing materials. In one voice after another, the narratives move between appreciation for individual staff members who go the extra mile and strong warnings about gaps in care, communication, and accountability.
From a dentistry provider's perspective, the facility earns high marks for teamwork and responsiveness on some days. One clinician described a recent visit as a strong example of how much care can be delivered when the staff collaborate. Connie, the director of nursing, was singled out for her professional handling of patient status and her willingness to pitch in beyond her usual duties, including assisting with meals and engaging with patients on the floor to assess their daily needs. The staff member also highlighted a colleague named Socorro as a "godsend" who arrives with kindness and effectiveness, able to align patient needs with appointment realities in a way that felt natural and proactive. The praise extended to others who facilitate the workflow - Ms. Crystal who coordinated the visit, and Adon who contributed to the overall positive experience. The sense that "it takes a village" and that the team often "goes above and beyond" underpins a recurring spotlight on exemplary bedside manners and practical problem-solving.
Beyond the dental outreach, a broader cast of front-line staff receives commendations for daily kindness and competence. Marbella at the front desk is noted for clearly explaining policies, making the administrative side of care smoother for families and clinicians alike. The physical therapy team - Thalia, John, Isael, and Eloisa - receives thanks for keeping mom mobile and for delivering occupational and physical therapy with a rhythm that seems to reflect real dedication. Other caregivers - Yalitza, Myra, Sandra, Dariela, and a broader list of nurses - are praised for their bedside manners, competence, and responsiveness to patient needs. The reviewer also commends Rachel for both cleanliness and moments of personal conversation that brighten a patient's day, and acknowledges the presence of Connie, Leshay, Raquenette, Vanessa, Evette, Judy among others who contribute to a sense of continuity and care. The kitchen staff, including Pedro, is described as polite and dependable, while Evette's ambulatory transportation is called phenomenal, with appointments consistently on time. Collectively, these reflections convey a strong positive impression of the facility's culture on days when teamwork and effective communication align.
The facility's physical environment also features prominently in the favorable accounts. Several reviewers describe a building that is clean, well maintained, and aesthetically pleasant - the kind of setting that can help residents feel more at ease and staff feel proud of where they work. The sense of a supportive, well-orchestrated operation extends to logistical aspects such as transportation and timely appointments, which many families view as essential to a smooth rehabilitation and nursing experience. In these narratives, La Hacienda de Paz appears to offer a high-quality care route when the right people are in the right roles, and when the daily routines function with a predictable, organized flow.
Yet these same reviews do not shy away from pointing to troubling experiences and serious concerns. A number of accounts describe the opposite end of the spectrum: families who felt that their loved ones were not receiving timely or adequate care. One prominent thread describes a scene where a nurse was asked to change bed sheets for an elderly relative who ultimately waited 10 to 40 minutes without assistance. The impression left is that some staff can be unresponsive, with delays that frustrate families who are trying to advocate for basic dignity and comfort. Complaints about communication - specifically, being transferred to lines that do not answer or being told "I don't know, let me check" with no follow-up - are recurring enough to cast a shadow on the overall experience. In some reviews, families express deep frustration with being unable to reach the facility when needed, which in turn erodes trust in the level of care.
More alarming are the allegations surrounding medical privacy, infection control, and patient safety. One family describes a troubling incident where a patient's rash turned out to be linked, in part, to a room previously occupied by someone with scabies, raising concerns about whether adequate precautions and family communication were observed. The reviewer accuses staff of violating HIPAA expectations by disclosing medical information inappropriately, and asserts that important medical information was not shared promptly with spouses and relatives. The most distressing element of that account is the claim that a loved one was treated for scabies without the family's knowledge or consent, and that visits were not properly restricted during treatment - a situation that understandably fuels fears about safety and ethical standards.
Alongside these accusations, another review tells a very different story: a family member who found the care system responsive and capable, noting that staff across departments were attentive and that rehabilitation services were effective enough to yield noticeable improvements in mobility. Still, even within this more positive frame, there are undercurrents of discontent about inconsistent experiences and the perception that some staff may be overburdened or not consistently present. A few comments emphasize that while some staff exhibit "great bedside manners," the overall operation can feel uneven, with pockets of performance that do not always meet expectations. The presence of both positive testimonials and harsh criticisms underscores the complexity of running a high-demand facility where resident needs are dynamic and the stakes are high for families watching over loved ones.
Taken together, the collection of reviews paints a nuanced portrait of La Hacienda de Paz. On one hand, there is clear admiration for specific individuals and teams who demonstrate genuine care, effective communication, and a collaborative spirit. These accounts celebrate staff who "plug in where they are needed" and who help residents navigate daily life with warmth and competence. On the other hand, the more critical voices describe gaps in responsiveness, challenges in safeguarding privacy and safety, and frustrations around communication and accountability. They warn families about long wait times, inconsistent follow-through, and the emotional toll of feeling dismissed or left in the dark about a loved one's condition and care plan. The facility, then, emerges as a place of strong human potential and strong human fault lines - capable of outstanding care in some moments, and susceptible to lapses in others.
Ultimately, the experiences converge on a single message: La Hacienda de Paz is a facility where passionate, capable staff can profoundly shape a resident's day and a family's sense of security, yet there remains substantial work to do in systematizing communication, ensuring consistent attention to basic needs, and safeguarding patient privacy and safety. The voices converge to remind prospective families and visiting clinicians that outcomes depend as much on everyday teamwork as on any single policy or promise. For those considering care at this facility, the messages are clear: you will likely encounter remarkable dedication and moments of excellence from individual staff, alongside legitimate concerns about responsiveness, consistency, and safety that deserve careful attention and proactive oversight.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.La Hacienda De Paz Rehabilitation And Care Center is an assisted living community located in Eagle Pass, TX. This facility offers a wide range of amenities to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and a fully furnished dining room where they can enjoy delicious meals prepared by the staff in a restaurant-style setting. The on-site fitness room allows residents to stay active and maintain their physical health.
For entertainment and socialization, there is a gaming room and a small library available. Residents can also take advantage of the outdoor space and garden for relaxation or social gatherings. Wi-Fi and high-speed internet are provided for those who want to stay connected.
La Hacienda De Paz offers various care services including assistance with activities of daily living, such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always just a phone call away. Medication management is also provided to ensure residents receive the proper dosage at the right time.
The community also offers transportation arrangements for non-medical purposes, allowing residents to attend doctor's appointments or run errands easily. A wellness center provides mental wellness programs to promote overall well-being.
The location of La Hacienda De Paz is convenient, with four pharmacies, seven physicians, 22 restaurants, one place of worship, and one theater nearby. Additionally, concierge services are available to assist residents with any special requests or needs they may have.
Overall, La Hacienda De Paz Rehabilitation And Care Center provides a comfortable and supportive environment for seniors who require assistance with daily activities while still offering opportunities for socialization and engagement in various activities both within and outside the community.
La Hacienda De Paz Rehabilitation And Care Center is located at 3333 Bob Rogers Drive, Eagle Pass, TX 78852 in Maverick County, Texas
La Hacienda De Paz Rehabilitation And Care Center on seniors.fyi includes 10 photos including images showing interior, lobby, building, lighting, architecture, flag, entrance, outdoor, and more.
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Interior
Building
Architecture
Trees
Landscaping
Lighting
Artwork
Rehabilitation
Recreation
Nursing Home
