The Hills Nursing & Rehabilitation

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  • Interior

    A modern and inviting lobby area featuring comfortable seating and greenery.

  • Outdoors

    A charming stone building surrounded by well-maintained landscaping and trees.

  • Decor

    A welcoming reception area with a modern curved front desk and elegant chandelier.

  • Bedroom

    A well-lit hospital room featuring a bed and bedside furniture, designed for patient comfort.

  • Trees

    A welcoming sign for a location named 'Hills' surrounded by green grass and trees.

  • Dining

    Enjoying a casual lunch with snacks on a festive table.

  • Landscaping

    A cozy outdoor dining setup featuring a round table with four chairs and a large red umbrella, surrounded by lush greenery.

  • Kitchen

    A snack dispenser filled with various treats, placed on a countertop in a cozy kitchen setting.

  • Outdoor

    A joyful community parade celebrating seniors, with participants in wheelchairs enjoying colorful balloons.

  • Lobby

    A spacious and modern waiting area featuring comfortable couches and greenery.

The Hills Nursing & Rehabilitation

201 East Thompson Street, Decatur, TX 76234

For more information about senior living options: (844) 490-3973

4.6 from 77 reviews
5 stars
68
4 stars
2
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

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    Overall Review of The Hills Nursing & Rehabilitation

    Pros

    • pro The Hills has a very caring and dedicated staff.
    • pro The nursing team is kind and helpful, treating residents with kindness and respect.
    • pro Families adore the staff at The Hills for their warmth and dedication.
    • pro The Hills employs many long-tenured staff members, signaling stability and commitment.
    • pro The facility is spotless, welcoming, and well maintained.
    • pro The nursing staff are true professionals with hearts of gold, delivering compassionate care.
    • pro The kitchen serves flavorful, well-presented meals that reflect care for nutrition.
    • pro The Hills offers top-notch skilled nursing with a clean, pleasant environment and fantastic staff.
    • pro The staff consistently goes above and beyond to make residents feel comfortable and safe.
    • pro The Hills is described as an amazing nursing facility with attentive administrators and caring staff.

    Cons

    • pro The Hills is a HORRIBLE place to send your elders.
    • pro The facility lacks memory care, which they do not offer.
    • pro Self-pay residents' refunds take almost two months with no resolution.
    • pro A resident's family says a severe UTI and septic condition resulted from not being cared for in a timely manner.
    • pro Staff told a family member that the resident was "just being grumpy," and laughed in their face.
    • pro Money was missing: $7,000 reportedly taken from a resident's bank account.
    • pro There is no activities director and residents are expected to raise funds for their own activities.
    • pro Corporate is described as not caring and incompetent.
    • pro Meals are often late and cold.

    Review

    The Hills Nursing and Rehabilitation in Decatur comes through in many of these accounts as a place where the heart of the operation is its people. Across multiple reviews, families repeatedly emphasize a "hometown" feel and a staff core that has stayed together for years. This stability - plus a genuine display of kindness and dedication - seems to be one of the clearest throughlines. Even when the building itself is described as older, families point to the long-tenured nurses, aides, and support staff as the reason the facility rises above its physical limitations. Several reviews celebrate the caring nature and the willingness of staff to go the extra mile, and they repeatedly note that the care team makes residents feel seen and valued.

    A lot of praise centers on the nursing team's professionalism and compassion. Reviewers describe nurses who listen, answer questions, and deliver care with a calm, attentive demeanor. Specific staff members receive frequent shout-outs for their positive impact, including individuals like Ashley and Michele, who are highlighted for their bedside manner and for taking time to ensure residents feel safe and comfortable. The sentiment runs even deeper for other staff across roles - case workers Stacey and Rachel, who are credited with connecting families to resources and supporting residents' overall well-being; and the administrator, Janelle Dillon, who is cited as running a well-led operation. The activities director, Veronica Johnson, also earns praise for creating engaging programming that feels tailored to residents' interests.

    Cleanliness and a welcoming atmosphere are consistently mentioned as standout aspects of The Hills. Several reviewers describe hallways and rooms as spotless, with a fresh, home-like scent and a general sense of order that helps put visitors and residents at ease. The dining and kitchen teams are acknowledged for producing meals that are flavorful and nutritious, with some noting that the food tastes like home cooking and offering enough variety to accommodate different tastes. The physical environment - clean floors, well-kept rooms, and a pleasant overall presentation - contributes to the impression that this is a well-cared-for place where residents can feel comfortable.

    Care needs and program structure are complex, however, and so is the reality for families as residents' conditions evolve. The Hills is described as providing solid skilled nursing and rehabilitation, and some families experience meaningful improvements and enhanced quality of life for their loved ones. Yet several reviewers point out a notable gap: memory care is not offered on-site. For residents who develop memory-related challenges or elopement risks, families must navigate options with a sister facility in Graham where memory care is available. This distinction matters a great deal to families who want to keep respite and long-term care within the same trusted network, even as they acknowledge that the two facilities aren't alike. For some, this separation is a practical solution; for others, it underscores the limitations of The Hills' current service offerings.

    There are also more troubling entries that remind readers that experiences can diverge dramatically. One review details a distressing situation where a friend was charged for a month's stay after passing, with months of unanswered refunds and persistent delays despite ongoing calls to a specific staff member in the office. This raises concerns about billing transparency and responsiveness for self-pay residents and their families, suggesting that financial matters can become a source of frustration and distrust even when clinical care is strong elsewhere in the facility. Another very serious account accuses the staff of delayed care that led to a severe health crisis for a resident, accompanied by claims of financial misappropriation. While such accounts are not necessarily representative of all experiences, they cast a shadow on the facility's operations and highlight the critical importance of timely medical attention and rigorous financial oversight.

    Not every review is tempered by doubt or caution. A number of families express deeply positive feelings about The Hills, praising administrators who seem to lead with care, and celebrating the overall life they see their loved ones enjoying there. Several accounts commend the facility for maintaining high standards of cleanliness, dedicated caregivers, reliable wound care, and responsive support from the front office team. The sense that the Hills fosters a supportive, respectful environment - one where staff take pride in their work and residents feel valued - recurs throughout these testimonials, and it is repeatedly tied to the positive outcomes families observe in their loved ones' daily lives.

    In the end, The Hills Nursing and Rehabilitation emerges as a facility of contrasts: a place where exceptionally caring staff, a strong sense of community, and a focused commitment to resident well-being can create powerful positive experiences, especially for rehab and daily care. At the same time, it faces challenges common to many long-term care settings - namely, the need for robust memory-care options, consistent administrative and financial processes, and timely medical attention across all levels of care. Families weigh these elements carefully, balancing stories of warmth, professionalism, and cleanliness with concerns about memory-care availability, management transitions, and the occasional perceived delay in care or billing. For those evaluating care for a loved one, The Hills presents a compelling picture of what well-intentioned, long-tenured staff, and a nurturing environment can achieve - and a reminder that ongoing attention to memory-care capacity, administrative transparency, and rapid medical response remains essential to fulfilling the promise families expect from a trusted facility.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Hills Nursing & Rehabilitation in Decatur, TX is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and happiness of its residents. Our beautiful community provides a welcoming and homely environment for seniors to thrive.

    Residents can enjoy various amenities such as our onsite beauty salon where they can pamper themselves, while cable or satellite TV provides entertainment in the privacy of their own fully furnished rooms. Our community operated transportation ensures that residents can easily access nearby destinations, including doctors' appointments, with ease. The computer center allows residents to stay connected with loved ones and engage in online activities.

    Mealtimes are a delight at The Hills Nursing & Rehabilitation with our spacious dining room offering restaurant-style dining experiences. We provide special dietary restrictions options and delicious meals prepared by our skilled chefs. Additionally, the small library offers a tranquil space for reading and relaxation.

    Our dedicated staff is available 24/7 through our call system to provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is also provided to ensure the well-being of our residents. Mental wellness programs are in place to support emotional health and overall well-being.

    Engaging activities are an important part of life at The Hills Nursing & Rehabilitation. Residents can enjoy fitness programs tailored to their needs as well as planned day trips to nearby attractions. Resident-run activities encourage socialization among peers, fostering a strong sense of community within our walls. Scheduled daily activities cater to various interests and preferences.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; The Hills Nursing & Rehabilitation connects residents with everything they need in their everyday lives.

    At The Hills Nursing & Rehabilitation in Decatur, TX we strive to create an environment that promotes independence while providing personalized care services tailored to each individual's needs.

    Nearby Places of Interest

    Places of Worship

    • Decatur Bible Church (0.1 miles)
    • Victory Family Church (0.8 miles)
    • Mike McInerney Ministries (1.2 miles)
    • Cornerstone Baptist Church (1.2 miles)
    • Calvary Baptist Church (1.3 miles)
    • St Johns Baptist Church Parsonage (1.3 miles)
    • Iglesia Del Nazareno Jesucristo Es El Camino (1.4 miles)

    Physicians

    • Decatur Community Based Outpatient (0.5 miles)
    • Wise Pediatrics (0.5 miles)
    • Hand and Wrist Institute (0.6 miles)
    • North Texas Spine and Sport (0.6 miles)
    • Clinical Care Associates (0.6 miles)
    • Meria Aulds MD (0.6 miles)
    • Healthwise Clinic PA (0.7 miles)

    Restaurants

    • Sonic Drive-In (0.6 miles)
    • Squeeze Fresh Smoothies (0.6 miles)
    • Panda Buffet (0.6 miles)
    • Little Caesars Pizza (0.6 miles)
    • Wendy's (0.6 miles)
    • Domino's Pizza (0.6 miles)
    • Jack In The Box (0.7 miles)

    Pharmacies

    • Good Neighbor Pharmacy (0.6 miles)
    • CVS Pharmacy (0.8 miles)
    • Brookshire Food & Pharmacy (9.8 miles)
    • Brookshire's (9.8 miles)
    • Valu-Rite Pharmacy (10.1 miles)

    Hospitals

    • Texas Heart & Lung (0.6 miles)
    • Wise Regional Health System (0.6 miles)
    • Wise Regional Health System (0.8 miles)
    • Wise Regional Health System Bridgeport Er (10.2 miles)
    • Advanced Heart Care (10.2 miles)
    • North Texas Community Hospital (10.3 miles)
    • West 380 Family Care Facility (10.3 miles)

    Theaters

    • Plaza Cinema IV (0.6 miles)

    Transportation

    • Burlington Northern Railroad (0.8 miles)
    • U-Haul Neighborhood Dealer (1.3 miles)
    • Erick's Taxidermy (6.6 miles)
    • Union Pacific Railroad (13 miles)
    • U-Haul Neighborhood Dealer (13.1 miles)

    Cafes

    • Starbucks (0.9 miles)

    Parks

    • Renshaw Park (1.1 miles)
    • Puppies Park (1.6 miles)
    • Bull Memorial Stadium (9.7 miles)
    • Bridgeport Offroad Park (11.9 miles)

    Frequently Asked Questions

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