The Rehabilitation & Wellness Centre Of Dallas
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4200 Live Oak Street, Dallas, TX 75204
For more information about senior living options: (844) 490-3973
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The nurses and staff are very nice and very professional. The facility is very clean and well kept. The building is very well kept. The staff are very helpful and caring. The facility is beautiful and staff meet visitors with smiles and offer assistance. The staff are amazing and go above and beyond for residents. The staff are friendly and helpful, including the front desk. The establishment is wonderful and attentive to patients. The facility is amazing, clean, and the staff are nice with smiling faces. The entire rehab staff has been amazing. Activity Director Shannon Moore and other staff are extremely helpful and accommodating. The receptionist and front desk nurse are friendly and welcoming.
The room was nasty with no sheets on the bed, and a rude nurse was on the floor. The staff were lazy, medications were missed, and residents were left sitting in their own urine and stool. For 53 patients there was only one on-call staff member, indicating severe understaffing. The care was professional but hurried, leaving the patient neglected, unheard, and patronized. On a Friday no rehab was done; the patient stayed in bed all day and meals were incomplete and cold. Communication with administration was generalized and seemed to focus on checking boxes rather than clear care plans. The environment was exceptionally hot. A sister was left in urine for hours and was ignored when pressing the call button; breakfast cereal was never delivered. The nurse's station staff lacked knowledge of supplies, such as disposable briefs.Rehabilitation & Wellness Center of Dallas evokes a striking split in impressions. A steady stream of reviewers describe the facility as clean, well kept, and staffed by people who are for the most part kind, attentive, and professional. In many accounts, the bedsides are calm, the hallways tidy, and the overall atmosphere described as caring and competent. Several visitors and family members repeatedly praise the front-of-house team, CNAs, nurses, and therapists for their courtesy, responsiveness, and positive demeanor. The building itself frequently earns high marks as a welcoming place, with descriptions such as "amazing," "beautiful," and "wonderful" resonating through multiple posts. A number of caregivers and administrators are singled out for praise, including the Director of Nursing (DON) and the business manager, with claims that leadership sets a tone of advocacy and high-quality care for residents.
Many reviews highlight a consistently caring bedside approach. People talk about staff being "nice and very professional," "helpful and caring," and "attentive." The tone of praise often centers on the personal touch - the staff who greet patients with smiles, take time to address questions, and ensure residents feel seen. Visitors repeatedly note that CNAs and nursing staff seem dedicated, the therapy teams are described as thorough, and the entire caregiving team appears to rally around the residents' well-being. The facility's activities program and mobility/therapy routines are cited as positive features in several accounts, with families appreciating opportunities for residents to engage and stay mentally and physically active.
Events and everyday interactions also surface as bright spots. Reviewers laud the sculpture of the day-to-day environment: a reception area that is welcoming, a patient experience that includes well-maintained rooms, clean common areas, and a general sense of order. The staff's availability to sign in visitors smoothly, the easy access to information, and the visible care taken by administrators to keep residents engaged are all repeatedly mentioned as strengths. Some messages emphasize gratitude toward specific staff members who go above and beyond in advocating for residents' needs, with thanks directed at the DON, clinicians, and the business manager for their ongoing efforts.
Yet there is a clear, persistent chorus of concerns that temper the overall sentiment. A number of reviewers report seriously negative experiences, pointing to lapses in care, miscommunications, and staffing gaps. One reviewer claims "the room was nasty, no sheets on the bed," and describes a nurse who appeared overwhelmed or uncaring, a contrast to the more favorable depictions found elsewhere. Others report missed medications, delayed treatments, and a general sense that some days are rushed rather than thoroughly executed. The frustration is amplified by stories of residents left in uncomfortable situations - sitting in their own urine or being neglected for hours - and by observations that "for 53 patients, there is only 1 staff member on call." The tone is urgent in these accounts, with families expressing fear and a perception that patient safety could be compromised on certain shifts.
There are more detailed, painful anecdotes that anchor the negative side of the spectrum. Some reviewers describe dehydration and hunger issues, with a resident's lips drying and a whole 28-ounce cup of water consumed in two hours after leaving the facility, which is cited as evidence of inadequate hydration and monitoring. Another story describes a patient in a hospital gown tied around the neck, with an arm pinned inside a brief, and a lack of timely contact from leadership after discharge. In one particularly candid rendering, a family member documents a diary-like list of operational gaps - communication breakdowns, a lack of routine monitoring, and inconsistent provision of essentials like disposable pads and bed pads. These accounts present a serious counterpoint to the otherwise positive narratives.
The leadership dimension also emerges as a defining factor in how the facility is perceived. Several reviews credit the DON's presence and leadership with driving noticeable improvements, noting that since the DON's arrival the place "has improved amazingly," with CNAs appearing more capable and a higher overall standard of care. Others point to a perception that administrative communication is too generalized or perfunctory, suggesting that the care experience could benefit from clearer schedules, more transparent post-discharge planning, and a more robust feedback loop with families. There is even a hint of skepticism about the volume and authenticity of five-star testimonials, with one review explicitly urging readers to consider that some praise may be manufactured or at least amplified by the facility's own operations.
The facility's physical environment also receives mixed commentary. While many describe the space as immaculate and odor-free, with a patient-friendly layout and a calm, well-kept building, there are notes about practical maintenance issues that could affect comfort and safety. Requests to replace a ceiling light above bed one - an understated but telltale sign of ongoing upkeep - appear in the threads, underscoring that even in a well-regarded center, tangible maintenance needs remain part of the everyday reality. Cleanliness, a core positive attribute in many reviews, is juxtaposed with occasional comments about room upkeep and trash removal, hinting at inconsistencies that may reflect staffing pressure or variability in day-to-day operations.
Taken together, the collection paints a facility of strong strengths and significant caveats. On one hand, Rehabilitation & Wellness Center of Dallas is described time and again as clean, welcoming, and staffed by compassionate professionals who can deliver high-quality care and meaningful engagement for residents. On the other hand, there are credible and troubling reports of neglect, missed medications, insufficient attention to hydration and nutrition, and gaps in communication, especially during times when staff are stretched thin or when leadership does not respond promptly. The most trusted narrative for many families seems to hinge on which team is on duty, which shift is in charge, and how effectively the DON and administrators are interfacing with families and residents.
In the end, the facility appears to attract a spectrum of experiences that reflect both its potential and its vulnerabilities. For families seeking a rehabilitative and wellness-focused environment in Dallas, the center can offer a remarkably positive setting - clean rooms, supportive staff, engaging activities, and leadership that aspires to advocate for residents. Yet the cautionary voices insist that this is not a uniform experience; the quality of care can vary, and when problems arise, they can be serious and deeply distressing for families. It is a picture of a facility with genuine strengths that is still navigating the challenges of staffing, communication, and consistent patient-centered care.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (5 miles away) Dallas-Fort Worth International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rehabilitation & Wellness Centre Of Dallas in Dallas, TX, is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for pampering and grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby destinations, and a computer center allows residents to stay connected.
Delicious meals are served in the dining room with a restaurant-style atmosphere, and special dietary restrictions are accommodated. Residents can enjoy their meals alongside fellow residents in this inviting setting. Additionally, the fully furnished accommodation ensures that residents feel at home.
Various recreational activities are available for residents' enjoyment. The fitness room offers opportunities to stay active and maintain physical health, while the gaming room provides a fun space for leisure activities. A small library is also available for those who love reading. Outdoor spaces and gardens allow residents to relax amid nature's beauty.
The Rehabilitation & Wellness Centre Of Dallas offers various care services designed to support the needs of its residents. With a 24-hour call system and supervision, assistance is readily available when needed. Trained staff provide help with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time, promoting overall health.
Furthermore, the community places a strong emphasis on mental wellness with its comprehensive mental wellness program. This program supports resident's mental health needs through various therapeutic activities and interventions.
Convenience is prioritized with services such as move-in coordination and transportation arrangements (non-medical) provided by the community. Transportation to doctors' appointments is also available for ease of access to medical care.
To cater to different lifestyles and preferences, there are six cafes nearby offering varied dining options outside of the community. Nature enthusiasts will appreciate the presence of eight parks nearby where they can spend time outdoors. Accessing necessary medications from pharmacies won't be an issue with 24 options nearby. Additionally, three physicians are in close proximity for medical assistance.
Residents can enjoy exploring the culinary scene with 46 restaurants located nearby. For transportation needs beyond what the community offers, four transportation options are within reach. Two places of worship allow residents to nurture their spiritual well-being, and a theater provides opportunities for cultural experiences. In case of medical emergencies or specialized care, six hospitals are in the vicinity.
The Rehabilitation & Wellness Centre Of Dallas aims to provide a comfortable and enriching environment where residents can thrive physically, emotionally, and socially. The wealth of amenities and care services offered ensures that residents receive the support they need while enjoying a fulfilling lifestyle.
The Rehabilitation & Wellness Centre Of Dallas is located at 4200 Live Oak Street, Dallas, TX 75204 in Dallas County, Texas
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