Onpointe Transitional Care At Texas Health Presbyt

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Onpointe Transitional Care At Texas Health Presbyt Onpointe Transitional Care At Texas Health Presbyt

Onpointe Transitional Care At Texas Health Presbyt

8200 Walnut Hill Lane Main 5, Dallas, TX 75231

For more information about senior living options: (844) 490-3973

4 from 100 reviews
5 stars
69
4 stars
8
3 stars
0
2 stars
2
1 stars
21

Skilled Nursing Facility

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    Overall Review of Onpointe Transitional Care At Texas Health Presbyt

    Pros

    • pro The staff are described as kind, helpful, and courteous.
    • pro Rodrigo is praised for dependable support and for speaking the patients' language.
    • pro The facility is described as treating patients like family.
    • pro PT/OT is credited with helping patients regain walking.
    • pro The care team is described as professional, attentive, and dedicated to recovery.
    • pro The facility is described as clean, updated, and efficiently run.
    • pro Families feel embraced by the Pure Health team.
    • pro The care is described as exceeding expectations, with many reviewers willing to recommend Pure Health.
    • pro Numerous nurses and therapists are highlighted as exceptional and compassionate.

    Cons

    • pro The facility is severely understaffed.
    • pro Rooms are very small and the food is horrible.
    • pro The reviewer would not recommend Pure Health or Presbyterian Dallas.
    • pro The staff are described as dismissive and uncaring.
    • pro The patient's room was not cleaned adequately; sweeping or mopping was not performed.
    • pro On the first night, the police were called on the patient, indicating a serious lapse in care.

    Review

    Across the collection of reflections about Pure Health Transitional Care and related Presbyterian Dallas facilities, a broad picture emerges: many families describe a highly compassionate, family-like environment with dedicated therapists and nursing staff, while a significant minority recount concerns about staffing levels, cleanliness, and some administrative shortcomings. Taken together, the narratives reveal a care setting that can feel extraordinary to caregivers and patients in some moments, yet frustrating or even alarming in others.

    On the positive side, several families emphasize that their loved ones were treated with warmth, respect, and genuine concern. One family member recalls a father who spent 40 days at Pure Health and found that the team treated him like family, with a particular emphasis on language accessibility - the husband's first language being spoken by a staff member named Rodrigo, who became a reliable point of contact and a reassuring presence. The praise isn't limited to Rodrigo; multiple reviews highlight a sense of being embraced by the care team from admission onward, with phrases like "embraced as family" and "mission to provide exceptional healthcare and hospitality." In several posts, the staff's kindness, courtesy, and attentiveness are repeatedly cited as standout strengths. The front desk is described as courteous and friendly as well, suggesting a consistently positive frontline experience even before clinical care begins.

    Therapists and rehabilitation personnel also receive substantial commendation. Across stories, the PT/OT teams are portrayed as hardworking, supportive, and instrumental in patient progress. One reviewer specifically credits the rehabilitation and the therapists with enabling a successful return to walking, which is depicted as a turning point in a patient's recovery. Names surface repeatedly - Maurice, Anita, Andrea, Sierra, and others - along with nurses who made a difference through patience and hands-on guidance. The care team's coordinated effort is described as extensive and collaborative, with families noting how therapists encouraged, coached, and celebrated milestones, contributing to an overall sense of achievement and hope.

    Cultural and linguistic accessibility also come up as a meaningful factor in several testimonials. In one account, Vivian, a nurse, is singled out for going above and beyond by learning some Spanish to help a patient feel more at ease. Rodrigo is consistently described as someone who could bridge language gaps and offer dependable, reassuring communication. The emotional impact of these language accommodations is underscored by grateful expressions from families who felt seen and understood in a stressful period of recovery.

    Yet not all experiences align with the highest praise. A visible thread of concern centers on staffing levels and cleanliness. Some reviewers explicitly note feeling understaffed, which is described as affecting routine tasks such as room cleaning and general upkeep. In one particularly stark account, a patient who had recently undergone hip replacement describes a nightmarish sequence of events: calls for help went unanswered, the patient felt neglected on the toilet, and police were called in response to the distress of the patient's situation. This review stands in sharp contrast to the more positive narratives and serves as a serious alert about safety and responsiveness in that moment.

    Other negative themes touch on planning and administrative processes. One review, in a critical tone, points to a planning meeting where goals for discharge were discussed but key participants - such as the case worker, nursing leader, and rehab lead - were absent or did not engage with the patient's file. Additional comments note small room sizes, less-than-stellar meals, and questions about overall care quality. In that same vein, another reviewer emphasizes a clear distinction between this setting and assisted living, arguing that the facility was understaffed and that this systemic issue affected the patient experience - even leading some to say they would not recommend Pure Health or Presbyterian Dallas.

    Nevertheless, even among criticisms, there are recognitions of care quality and gratitude for specific team members. Some reviews recount families feeling well-supported by the nursing and rehab teams during challenging recovery periods, and others highlight particular staff members who stood out - nurses, aides, and therapists who formed meaningful relationships with both patients and families, contributing to a sense of trust and ongoing support. There are also repeated acknowledgments of moments when care felt especially aligned with patients' goals, whether it was helping a mother or father regain independence, or ensuring that loved ones could be comfortable and confident about the care trajectory.

    Overall, the experiences paint a facility capable of delivering compassionate, high-touch care when staffing levels and administrative processes align well with patient needs. The stories underscore a genuine commitment from many clinicians and therapists to treat patients with dignity, to facilitate meaningful rehabilitation, and to create a welcoming environment for families during vulnerable times. At the same time, the harsher anecdotes remind readers that consistency and reliability in staffing, cleanliness, and administrative coordination critically shape the patient and family experience. The strongest takeaways emphasize the extraordinary impact of individual caregivers who connect personally with patients, while acknowledging that systemic challenges can profoundly color the overall impression of the facility.

    Features

    Housing

    • 49 resident community capacity 49 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (6 miles away) Dallas Love (6 miles away)
    • Dallas-Fort Worth International (16 miles away) Dallas-Fort Worth International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Onpointe Transitional Care At Texas Health Presbyt in Dallas, TX is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community boasts comfortable and fully furnished accommodations, with options for cable or satellite TV and Wi-Fi/high-speed internet access. Residents can enjoy their meals in a restaurant-style dining room, with special dietary restrictions catered to.

    For those who enjoy outdoor activities, there is a garden and outdoor space available. There is also a small library for residents to enjoy reading or quiet relaxation. Housekeeping services ensure that the living spaces are kept clean and tidy.

    The care services provided at Onpointe Transitional Care include 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. There is also assistance available for those with special dietary restrictions or diabetes diet requirements. Medication management services are provided to ensure that residents receive their medications on time.

    In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located near the community. This provides easy access to various services and attractions for residents to enjoy.

    Overall, Onpointe Transitional Care At Texas Health Presbyt offers a comfortable and supportive environment for seniors who require assisted living services. With its range of amenities and care options, residents can feel safe and supported while enjoying a vibrant community setting.

    Nearby Places of Interest

    Hospitals

    • Texas Health Presbyterian Hospital Dallas (0 miles)
    • Baylor Scott & White Medical Center (4.6 miles)

    Restaurants

    • Enchilada's Restaurant (0.5 miles)
    • Seasons 52 (1.2 miles)
    • Wingstop (1.2 miles)
    • The Cheesecake Factory (1.3 miles)
    • Chick-Fil-A (1.5 miles)
    • Whataburger (1.5 miles)
    • In-N-Out Burger (1.5 miles)

    Physicians

    • Pediatric Associates of Dallas (0.6 miles)
    • Eye 2 Eye Vision (5 miles)

    Transportation

    • Park Lane Station (0.7 miles)
    • Dallas Love Field (DAL) (5.6 miles)
    • Southwest Airlines (5.7 miles)
    • TSA Security Checkpoint (5.7 miles)
    • Baggage Claim (5.7 miles)
    • Inwood / Love Field Station (5.8 miles)

    Cafes

    • Starbucks (1 miles)
    • Starbucks (1.6 miles)
    • Urban Vines Wine Bistro (4.7 miles)
    • Starbucks (4.9 miles)
    • Starbucks (5.4 miles)

    Theaters

    • AMC Theater Northpark (1.1 miles)
    • Alamo Drafthouse Lake Highlands (1.5 miles)
    • Alamo Drafthouse Cinema (4.9 miles)

    Parks

    • R.P Brooks Park (1.4 miles)
    • Germany Park (3.9 miles)
    • Tietze Park (4 miles)
    • Lochwood Park (4.5 miles)
    • Tenison Park (5.5 miles)

    Pharmacies

    • Abrams Royal Pharmacy (1.5 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.6 miles)

    Places of Worship

    • Northway Christian Church (1.6 miles)
    • Temple Emanu-El (1.6 miles)
    • Preston Hollow Presbyterian Church (2.4 miles)
    • Redeemer Bible Church (4 miles)
    • Episcopal Church Of The Transfiguration (4.4 miles)
    • St Monica Catholic Church (4.4 miles)
    • Cathedral of Hope (5.4 miles)

    Frequently Asked Questions

    Where is Onpointe Transitional Care At Texas Health Presbyt?

    Nearby Communities

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