Ridgeview Rehabilitation And Skilled Nursing

Pros

• Many residents at Ridgeview Rehabilitation express gratitude for the caring and attentive staff, stating they felt supported and valued during their stay.
• The physical therapy team is highly praised for their effectiveness and dedication, helping residents achieve significant improvements in their mobility and overall well-being.
• Family members appreciate the cleanliness of the facility and its convenient location near the hospital, highlighting that it provides peace of mind in case of emergencies.
• Long-term staff members are recognized for forming meaningful connections with residents, making them feel comfortable and remembered during each visit.
• Multiple reviewers commend Ridgeview as a top choice for rehabilitation services, recommending it to others seeking care for their loved ones.

Cons

• The facility failed to notify family members about the death of their loved one and did not respond to calls or messages.
• Staff exhibited unprofessional behavior, including hanging up on family members and refusing to take their calls.
• Patients reported experiencing rudeness from certain employees, impacting their care experience negatively.
• The facility was criticized for being dirty and neglectful in patient care, particularly regarding wound management.
• There were concerns about the staff's ability to perform basic medical procedures, such as starting an IV.
• Family members expressed regret for trusting the facility with their loved ones' care due to a lack of communication and support.
• The facility's administration was seen as clueless and evasive when confronted with questions about patient care.
• The overall experience was deemed unsatisfactory by multiple reviewers who faced issues with communication and quality of care.

Review

The Ridgeview Rehabilitation facility has elicited a wide range of responses from families and individuals connected to it, particularly highlighting issues surrounding communication, care quality, and staff professionalism. Many reviews express profound dissatisfaction, often detailing harrowing experiences during critical times when family members were under the facility's care. One reviewer recalls a heart-wrenching experience following the death of their brother, noting that calls went unanswered and no notification was given about his passing. This lack of communication left a lasting emotional scar as the deceased was cremated before the family had the opportunity to say goodbye or arrange for burial next to his late wife — a detail that compounded their grief.

Another reviewer echoed similar sentiments regarding unprofessional conduct within the facility. After filing a complaint with state authorities, they faced retaliatory actions as their father-in-law was involuntarily committed under distressing circumstances during COVID-19. The reviewer described an alarming situation where staff misled them about transitioning him to another facility but instead had law enforcement carry out an involuntary commitment without prior notice. The family's attempts to obtain essential medical information were met with silence, painting a grim picture of an organization that seemed more focused on operating within its own protocols rather than addressing patient needs or family concerns.

Despite these negative accounts, some reviewers offered contrasting perspectives that reflect positively on Ridgeview. Within these narratives, there are expressions of gratitude towards specific staff members who provided compassionate support during challenging times. Several residents described transformative experiences at Ridgeview; one individual articulated how the facility lifted them from despair to hope through the encouragement and understanding displayed by staff members who never gave up on them despite past struggles. This duality in experiences raises questions about consistency in care quality and interpersonal dynamics among varying staff members.

Numerous families also emphasized strong relationships between long-term patients and dedicated staff amidst mixed reviews about overall care quality at Ridgeview. A resident’s mother had been admitted multiple times over five years and received consistently good care that led her back to improved health after hospital visits. Families reported appreciation for facilities that were clean and conveniently located near medical assistance—an essential factor when considering such placements for elderly relatives needing rehabilitation.

Conversely, pervasive complaints centered around the inconsistency in staffing levels and training within Ridgeview itself raised alarm bells for many family members witnessing distressing situations unfold firsthand—such as ineffective IV administration by nursing staff deemed unqualified for basic tasks like starting intravenous fluids. Comments suggesting systemic understaffing pointed toward broader issues facing not just Ridgeview but skilled nursing facilities nationwide: balancing profit with adequate patient care remains a contentious struggle that deeply affects those relying on these services.

In conclusion, while some have experienced outstanding support within Ridgeview Rehabilitation—in terms of rehabilitation therapy or supportive interactions—others have faced heart-wrenching outcomes due to lapses in communication or substandard care practices during critical periods in their loved ones’ lives. Overall, this dichotomy underscores complex realities about healthcare facilities today: where positive interactions exist side-by-side with severe shortcomings contributes significantly to fluctuating reputations rooted deeply in individual experiences rather than consistent institutional standards. Families seeking placement must weigh these testimonials carefully against personal expectations for quality care amidst increasingly prevalent concerns in eldercare settings across communities nationwide.

This part of Cleburne, Texas, offers easy access to a variety of essential services for seniors. With several physicians and hospitals within a short distance, medical care is readily available. Additionally, there are pharmacies nearby for convenient access to medications. For those looking for spiritual fulfillment, there are several places of worship in the area. When it comes to dining options, there are various restaurants to choose from, including fast-food chains and casual dining establishments. Overall, this neighborhood provides a mix of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Prestige Imaging (0.1 miles)
• Cleburne Digestive Health (0.1 miles)
• Maurice Alazar (0.2 miles)
• Cleburne Obgyn (0.2 miles)
• Texas Oncology-Cleburne (0.3 miles)
• Erik Jon Furman (0.7 miles)
• Dr Aboukhair And Harman (1.3 miles)

Hospitals

• Walls Regional Hospital (0.2 miles)
• Harris Methodist Walls Regional Hospital Home Health Services (0.2 miles)
• Texas Health Harris Methodist Hospital Cleburne (0.2 miles)
• Cleburne Surgical Center (2.4 miles)
• Community Living Concepts (8.3 miles)

Restaurants

• Sonic Drive-In (1 miles)
• West Cleburne Chicken (1.2 miles)
• Taco Casa (1.2 miles)
• Chili's Grill & Bar (1.3 miles)
• Huddle House (1.6 miles)
• McDonald's (2.1 miles)
• Braum's (2.2 miles)

Pharmacies

• Walgreens (1.6 miles)
• Kroger Pharmacy (1.7 miles)
• Cleburne Drug (1.9 miles)
• CVS Pharmacy (2.9 miles)
• Eckerd Express (2.9 miles)
• Best Value Royce's Pharmacy (3.4 miles)
• Good Neighbor Pharmacy (3.4 miles)

Places of Worship

• First United Methodist Church (1.7 miles)
• Crossroads Church of Cleburne (3.4 miles)
• Davids Promise Church (3.8 miles)
• Shiloh Baptist Church (4 miles)
• Cleburne Christian Fellowship (4.6 miles)
• The Heights Church (4.8 miles)
• Mt Carmel Baptist Church (6.6 miles)

Cafes

• R & K Cafe II (3.3 miles)
• Starbucks (8.7 miles)
• Starbucks (13.7 miles)