Heritage Trails Nursing And Rehabilitation Center

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Heritage Trails Nursing And Rehabilitation Center Heritage Trails Nursing And Rehabilitation Center Heritage Trails Nursing And Rehabilitation Center Heritage Trails Nursing And Rehabilitation Center

Heritage Trails Nursing And Rehabilitation Center

301 Lincoln Park Drive, Cleburne, TX 76033

For more information about senior living options: (844) 490-3973

4.1 from 71 reviews
5 stars
51
4 stars
4
3 stars
3
2 stars
0
1 stars
13

Skilled Nursing Facility

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    Overall Review of Heritage Trails Nursing And Rehabilitation Center

    Pros

    • pro The staff are described as sweet, understanding, and caring.
    • pro The facility is consistently clean and staffed by friendly, compassionate professionals.
    • pro The team works well together and administrators are approachable and responsive.
    • pro The nursing staff is amazing and residents are well cared for.
    • pro Cody, the admissions director, is professional, pleasant, and helpful.
    • pro Scottie Sanders, the Director of Nursing, is caring, a great listener, and a problem-solver.
    • pro Sharon, the administrator, is down-to-earth and supportive.
    • pro Heritage Trails is described as one of the nicest and cleanest facilities, a godsend to families.
    • pro The food is really good and offers different options at each meal.

    Cons

    • pro The reviewer claimed Alvarado Meadows neglected their mother, leading to a large bedsore and fluid around the lungs and heart due to improper turning and care.
    • pro The reviewer described Heritage Trails as plagued by roaches and poor hygiene, with the health board reportedly notified.
    • pro The reviewer stated the care was well below average and that medication errors nearly killed the patient.
    • pro The reviewer criticized the food as horrible and offering few good options.
    • pro The reviewer reported losing paperwork and missing belongings, casting doubt on the facility's handling of details.
    • pro The reviewer noted slow or nonexistent communication, with the phone system often unreachable and voice mail always full.
    • pro The reviewer alleged inadequate therapy and minimal basic care, including very few showers over an extended stay.
    • pro The reviewer accused administrators of prioritizing social media over supporting staff, leading to neglect of residents.
    • pro The reviewer warned others that the facility is not suitable and advised not to let a family member stay there.

    Review

    Heritage Trails Nursing Facility is described by many families as a place of real contrast, where some residents and their loved ones feel cared for, supported, and hopeful about recovery, while others recount difficult experiences that leave them worried about safety, hygiene, and proper care. Across the reviews, the facility emerges as a setting that can spark strong emotions - gratitude for good days and frustration on tough ones - reflecting a broad spectrum of patient and family experiences.

    A number of reviewers recount harrowing experiences at alternative facilities before arriving at Heritage Trails, and for them the difference has been meaningful. One family explains that their loved one suffered at Alvarado Meadows, with a bed sore spreading and fluid in the lungs and around the heart, and they felt the previous place neglected her care. In contrast, they describe Heritage Trails as a significant improvement where staff attend to needs, are attentive, and maintain a clean environment. Another account mentions a loved one receiving much better care at Heritage Trails after an unsatisfactory experience elsewhere, emphasizing the relief of seeing consistent attentiveness and care engagement. Taken together, these stories frame Heritage Trails as a hopeful alternative for families who have endured troubling care at other facilities.

    On the hygiene front, reviews present a mixed picture. A recurring concern is the presence of pests - roaches and ants are noted by several reviewers as a problem that has drawn the attention of health authorities and even sparked formal complaints. Some families say these issues have overshadowed other aspects of the facility, while others insist that the building feels clean overall and that odors are not a frequent problem. A few comments acknowledge pest issues while still praising the facility for timely responses from staff or for improvements that followed complaints. In short, roaches and related hygiene concerns appear in some accounts as a notable negative, but not universal, experience for every resident or family.

    Staff interaction and the culture of care stand out as a defining feature in many positive narratives. Reviewers frequently highlight teamwork among staff, the warmth of the nurses and aides, and the sense that staff treat residents like family. Several accounts praise the administrator and the Director of Nursing (DON) by name, noting that administrators are approachable and willing to address concerns, and that the DON and other leaders take feedback seriously. Families express gratitude for staff who communicate well, check in with residents, and partner with families on care plans. Positive stories also emphasize the length of tenures among staff, with the idea that familiarity with residents translates into more personalized, compassionate care.

    Therapy, rehabilitation, and daily living routines receive a lot of praise from many reviewers as well. The therapy department is described as good, with clinicians who support mobility and recovery, and many readers commend the overall rehab experience as being more effective than other facilities. Food quality comes up frequently in a positive light too, with a note that meals include variety and meet individual preferences, contributing to residents' overall comfort and satisfaction. In several anecdotes, families report feeling reassured by the consistency and competence of the care team, from bedside nurses to therapy staff, which helps residents regain strength and enjoy a sense of normalcy in daily activities.

    Individual stories underscore both the warmth and the flaws in Heritage Trails' care. Some reviewers recount deeply personal moments of connection with staff, including visits from volunteers, the involvement of family members in care planning, and the reassurance that the care team will respond to concerns promptly. At the same time, other narratives describe frustrating interactions with administrative processes, missed calls, or experiences that left families worried about medication safety or communication gaps. One family mentions a concerning instance where a patient's medications were mishandled or misread, and another highlights a delay in obtaining answers for discharge or care questions. These stories suggest that while many families feel supported and heard, there are occasions when coordination and communication could improve.

    Within the wider tapestry of praise and critique, several deeply touching testimonials stand out. Families describe moments when Heritage Trails felt like a godsend - an environment where their loved ones found more comfort, better mood, and improved health after difficult transitions. Testimonies of hospice care, peaceful days, and staff "going above and beyond" appear alongside more cautionary notes about potential lapses in care or facility management. There are also strong expressions of trust and gratitude toward specific staff members, including admissions personnel who helped guide families through the process and nurses who provided reassurance during critical times. These stories collectively paint Heritage Trails as a place of real human connection, where compassion and professional dedication often come together to help families navigate challenging health journeys.

    In sum, Heritage Trails is portrayed as a facility that can offer exceptional care and genuine warmth, especially when residents respond well to therapy, when staff communicate clearly, and when family members feel their loved ones are seen and valued. Yet the reviews also reveal vulnerabilities - occasional neglect accusations, concerns about hygiene and pest management, and occasional lapses in administrative responsiveness or medication handling. For many families, the facility represents a hopeful and comforting option that delivers meaningful improvements over past experiences, reinforced by a devoted team of caregivers and leadership that is responsive to feedback. For others, caution remains, highlighting the importance of ongoing monitoring, transparent communication, and consistent adherence to high standards of care to ensure every resident's safety and dignity.

    Features

    Housing

    • 122 resident community capacity 122 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Trails Nursing And Rehabilitation Center in Cleburne, TX is a senior living community that offers a wide range of amenities to ensure the comfort and well-being of its residents. With a comprehensive list of services and facilities, Heritage Trails provides all the necessary support for seniors to live an independent and fulfilling life.

    The community features a beauty salon where residents can enjoy professional hair and beauty services. Cable or satellite TV is available in every room, ensuring residents can stay connected with their favorite shows and entertainment. Community-operated transportation makes it easy for residents to access local amenities and participate in social activities.

    A computer center is provided for residents who want to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met.

    Heritage Trails boasts various on-site facilities designed for relaxation and recreation. A fitness room is available for those who wish to stay physically active, while a gaming room provides entertainment options for leisure time. Residents can also enjoy spending time outdoors in the beautiful garden space.

    Housekeeping services ensure that the living environment remains clean and tidy, allowing residents to focus on enjoying their daily activities. Private bathrooms offer convenience and privacy, while small library facilities provide an enriching reading experience.

    For added convenience, move-in coordination is provided to assist new residents in transitioning smoothly into their new home. Non-medical transportation arrangements are available, including transportation to doctors' appointments.

    The community prioritizes the overall wellness of its residents by offering a wellness center where individuals can engage in various health-related activities. Wi-Fi/high-speed internet access is available throughout the premises, ensuring residents can stay connected digitally.

    In terms of care services, Heritage Trails provides 24-hour call systems and supervision to ensure the safety of all residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications accurately and on time.

    The community understands the importance of mental wellness and offers a dedicated program to support residents in maintaining optimal mental health. Special dietary restrictions are accommodated, ensuring residents with specific dietary needs or preferences can enjoy meals tailored to their requirements.

    Residents can look forward to an array of activities and events organized by the community. Concierge services make it easy for residents to access information and assistance when needed. Fitness programs and scheduled daily activities encourage residents to stay active and engaged.

    In terms of location, Heritage Trails benefits from its proximity to various amenities. Nearby cafes, restaurants, pharmacies, places of worship, physicians' offices, and hospitals offer convenience for residents and their families.

    Overall, Heritage Trails Nursing And Rehabilitation Center in Cleburne, TX provides a supportive and enriching environment for seniors seeking assisted living services. With a range of amenities, care services, dining options, and engaging activities available on-site and nearby, this community aims at enhancing the quality of life for its residents.

    Nearby Places of Interest

    Pharmacies

    • Cleburne Drug (0.1 miles)
    • Kroger Pharmacy (0.4 miles)
    • Walgreens (0.4 miles)
    • CVS Pharmacy (1.1 miles)
    • Eckerd Express (1.1 miles)
    • Best Value Royce's Pharmacy (1.6 miles)
    • Good Neighbor Pharmacy (1.6 miles)

    Physicians

    • Erik Dr - Furman Erik Furman MD (0.2 miles)
    • Yvonne Jo Reed (0.2 miles)
    • Texas State Optical (0.4 miles)
    • Dr Thomas Benke, ENT (0.5 miles)
    • Napper Nicole - Shoaib Khalil PA (0.6 miles)
    • Helping People Hear (0.6 miles)
    • Dr Aboukhair And Harman (0.9 miles)

    Restaurants

    • McDonald's (0.4 miles)
    • Huddle House (0.5 miles)
    • Braum's (0.5 miles)
    • Chili's Grill & Bar (0.6 miles)
    • West Cleburne Chicken (0.7 miles)
    • Taco Casa (0.7 miles)
    • Chick-Fil-A (0.9 miles)

    Places of Worship

    • First United Methodist Church (0.8 miles)
    • Crossroads Church of Cleburne (1.6 miles)
    • Davids Promise Church (1.9 miles)
    • Shiloh Baptist Church (2.1 miles)
    • Cleburne Christian Fellowship (2.8 miles)
    • The Heights Church (3 miles)
    • Mt Carmel Baptist Church (5.4 miles)

    Cafes

    • R & K Cafe II (1.5 miles)
    • Starbucks (7.3 miles)
    • Starbucks (11.8 miles)

    Hospitals

    • Texas Health Harris Methodist Hospital Cleburne (1.7 miles)
    • Harris Methodist Walls Regional Hospital Home Health Services (1.7 miles)
    • Walls Regional Hospital (1.7 miles)
    • Cleburne Surgical Center (2.3 miles)
    • Community Living Concepts (6.4 miles)

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