Bristol Park At Cleburne

Pros

• The staff at Heartis is compassionate, caring, and consistently goes above and beyond for the residents and their families.
• Residents enjoy delicious food and have positive experiences with the dining options offered.
• The facility is clean, well-maintained, and offers spacious apartments with appealing environments.
• The community provides a variety of engaging activities that help residents stay active and connected.
• Many families appreciate the friendly atmosphere and supportive interactions between staff and residents.
• Heartis is recognized for its excellent management, with an executive director who is dedicated to improving care quality.
• Visitors noted that the facility has a lively ambiance, making it feel welcoming and inviting.

Cons

• Staff Responsiveness Issues: The facility struggled with timely responses to residents pressing their call buttons for help, leading to concerns about care availability.
• Insufficient Staff Presence: There were reports of staff not being visible during visits, which made it challenging for family members to locate them when assistance was needed.
• Concerns About Meal Consistency: During a staffing transition, the food quality was inconsistent due to maintenance staff filling in as chefs, raising doubts about meal preparation.
• Uncertainty of Care Frequency: Family members expressed uncertainty regarding how often staff checked on residents, particularly concerning those who frequently fell.
• Ghost Town Atmosphere: A visitor noted that the community felt deserted and cold, likening it to an institution where neither residents nor staff were visible.
• Dissatisfaction with Encouragement for Participation: There were concerns that residents were not sufficiently encouraged to participate in activities, leading to extended periods spent alone in their rooms.
• Communication Barriers: Some family members experienced difficulties in getting through via phone calls to the facility, causing frustration and concern about communication reliability.

Review

Heartis has garnered a wide range of reviews from families and loved ones regarding the care provided at their assisted living facility. While many reviewers express satisfaction with the staff's friendliness and the general environment, others raise concerns about responsiveness, staffing levels, and meal consistency. This mixed feedback presents a complex picture of what it’s like for residents and visitors alike.

One recurring theme across several reviews is the warmth and compassion exhibited by Heartis's staff. Many described staff members as friendly, caring, and always ready to assist with any situation that may arise. This positive interaction seems crucial in creating a reassuring atmosphere for both residents and their families. The kindness shown by caregivers often transforms these interactions into meaningful connections, helping families feel more at ease during what can be an incredibly challenging time when transitioning to assisted living.

However, some reviewers noted significant issues regarding staffing levels and response times. Concerns were expressed about long waits for assistance when residents pressed their call buttons for help, indicating personnel shortages or inefficiencies at times. One review highlighted an instance where the community felt almost deserted during visits, raising questions about how consistently staff were present to monitor resident well-being—particularly important in memory care settings where residents may require more frequent supervision to mitigate risks such as falling.

In terms of accommodations and cleanliness, Heartis received generally favorable comments. Reviewers frequently remarked on how neat and clean the living spaces are kept, with one reviewer specifically noting that their loved one's room appeared very clean despite occasional empty rooms within the Memory Care Unit. Another family appreciated the spaciousness of apartments available in the facility alongside appealing landscaping that makes Heartis feel less crowded compared to other options they had explored.

Food quality also varied from review to review; while many expressed satisfaction with menu items—some residents even raved about how much they enjoyed their meals—others mentioned inconsistencies due to temporary chefs filling in during transitional periods of staffing changes. Despite these fluctuations, heartwarming efforts by staff to accommodate dietary needs were noted positively by family members who believe that having enjoyable food is an essential aspect of overall resident happiness.

On a brighter note, many reviewers pointed out that Heartis provides numerous engaging activities intended to foster social connections among residents—a critical factor for mental health in senior living communities. From morning exercise classes to gardening clubs and social outings—which include visiting charming animals such as goats right across the street—these opportunities enable residents to participate actively in community life rather than remain isolated in their rooms.

Overall, while there are areas requiring improvement such as communication with families regarding care updates or meal servings, it cannot be denied that Heartis offers a commendable environment enriched by compassionate staff dedicated to providing attentive care tailored to individual needs. With ongoing adjustments aimed at resolving staffing concerns and enhancing communication practices, there appears a strong potential for Heartis not only to meet but eventually exceed expectations held by families seeking quality assisted living arrangements for their loved ones.

This area of Cleburne, Texas offers a convenient and diverse range of amenities for seniors looking to settle in. With multiple places of worship within close proximity, individuals can have their spiritual needs met easily. There are various dining options available, ranging from casual eateries like Burger Bar and El Tapatio to more upscale choices such as The Garden of Eating Bistro. For medical needs, there are several physicians and pharmacies nearby, ensuring easy access to healthcare services. Additionally, the presence of hospitals like Texas Health Harris Methodist Hospital Cleburne provides peace of mind for seniors seeking quality medical care. Overall, this neighborhood offers a mix of essential services and recreational opportunities that cater to the needs of older adults looking to retire in a welcoming community.

Hospitals

• Cleburne Surgical Center (0.8 miles)
• Texas Health Harris Methodist Hospital Cleburne (1.6 miles)
• Harris Methodist Walls Regional Hospital Home Health Services (1.6 miles)
• Walls Regional Hospital (1.6 miles)
• Community Living Concepts (7.5 miles)

Physicians

• Phillips Michael S MD (0.8 miles)
• Cleburne Orthopaedics & Sports Medicine Center (0.8 miles)
• Kantu Faith First Step Pediatrics Associates (1 miles)
• Cleburne Eye Clinic (1 miles)
• Dr Aboukhair And Harman (1.1 miles)
• Texas Oncology-Cleburne (1.5 miles)
• Maurice Alazar (1.6 miles)

Restaurants

• Sonic Drive-In (1.8 miles)
• West Cleburne Chicken (1.8 miles)
• Taco Casa (1.8 miles)
• Chili's Grill & Bar (1.9 miles)
• Huddle House (2.1 miles)
• Fly By Night Cattle Company Steak House (2.1 miles)
• McDonald's (2.3 miles)

Pharmacies

• Cleburne Drug (1.9 miles)
• Walgreens (2 miles)
• Kroger Pharmacy (2.1 miles)
• CVS Pharmacy (2.9 miles)
• Eckerd Express (2.9 miles)
• Best Value Royce's Pharmacy (3.2 miles)
• Good Neighbor Pharmacy (3.2 miles)

Places of Worship

• First United Methodist Church (2.4 miles)
• Crossroads Church of Cleburne (3.3 miles)
• Davids Promise Church (3.7 miles)
• Shiloh Baptist Church (3.7 miles)
• Cleburne Christian Fellowship (4.6 miles)
• The Heights Church (4.8 miles)
• Mt Carmel Baptist Church (5.1 miles)

Cafes

• R & K Cafe II (3.4 miles)
• Starbucks (7.2 miles)
• Starbucks (13.2 miles)