Copperas Hollow Nursing & Rehabilitation Center
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345 Country Club Drive, Caldwell, TX 77836
For more information about senior living options: (844) 490-3973
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Residents love the Therapy & Rehab department at Copperas Hollow. The facility is described as a great place with a small-town, tight-knit-community feeling. The environment is clean and the staff are amazing and friendly. The staff and administration are amazing and treat families with respect. The father received the best care and rehabilitation there. The team there was the best, and the facilities are clean and professional. The residents express how much they love living there, especially appreciating the Activity Director. The facility is beautiful and welcoming.
Some reviewers claim the facility prioritizes money over resident care, with reports of abuse and lack of care. There is terrible communication from staff and chronic short-staffing. A reviewer alleges that residents' money disappears due to financial mismanagement. Families report long delays for call button assistance, sometimes up to 30 minutes. Observations describe dirty conditions, including floors sticking to shoes and filthy sheets. The building shows maintenance issues, including a roof in serious disrepair and mold in some rooms. Some reviewers describe staff as rude and dishonest, accusing them of lying and misrepresentation. A reviewer claimed the owner was flat broke, suggesting financial instability.Copperas Hollow inspires a wide range of opinions from residents and their families, with cleanliness and the atmosphere of the place standing out as recurring themes. Many reviewers emphasize that the facility is exceptionally clean and well kept, describing it as the cleanest nursing home they've visited. The environment is frequently portrayed as friendly and inviting, with a small-town, tight-knit vibe that makes visitors feel welcome. The overall impression from several accounts is that the place has a palpable, pleasant day-to-day atmosphere, where residents can feel safe and comfortable.
A number of reviewers praise the staff and the administrators for their warmth and approachability. Comments like "clean, friendly environment amazing staff" and "the staff and administration were amazing, treated us like family" reflect experiences where families felt seen and valued. The consistency of this sentiment across multiple reviews reinforces the perception that, when things go well, Copperas Hollow provides a compassionate, family-centered experience. Several mentions highlight that the facility and its rooms are kept meticulously clean, contributing to the positive sense of overall care.
The therapy and rehab department receives particular admiration from several residents and families. One reviewer explicitly notes that the therapy and rehab department is loved by the residents, especially the Activity Director, and another recounts that their father received the best care and rehabilitation there. A commenter who was a patient themselves described the physical therapy team as responsive and capable, helping them reach a point where they could resume their regular schedule. A couple of others mention Jer and her mom being happy with the rehab experience, underscoring that for some people, the rehabilitation services are a standout part of Copperas Hollow.
However, not all experiences align with these positive impressions. A minority of reviews express strong negative feelings and warn others away, describing abuse or neglect and urging prospective families to do their research before choosing the facility. One reviewer explicitly states they would give zero stars and claims that abuse and lack of care were endured by a loved one, going so far as to say HHSC should close the place. This stark caution contrasts sharply with the more favorable notes and highlights the risk of highly variable experiences within the same facility.
Other critical feedback centers on communication and day-to-day logistics. A few reviewers report terrible or frustrating communication from the staff, with concerns about chronic short-staffing and delays in assistance - some mentioning being left waiting for help after pushing a call button for an extended period. There are also mentions of rooms and floors not meeting expectations at times, with descriptions of sticky floors, dirty sheets, and inconsistent cleanliness on some visits, even though other reviews praise the cleanliness overall. Such contrasts suggest that day-to-day operations can vary noticeably by shift, department, or individual caregiver.
Maintenance and leadership concerns emerge in additional reviews. Several accounts describe a facility that is in need of repairs - roofs in disrepair, some rooms with mold, and general upkeep concerns - along with comments about the lack of a social worker or MDs coordinator. Leadership changes are noted as well, including references to the director of nursing leaving and a new administrator taking over, with some reviewers linking these changes to broader financial and managerial instability, including hints that the owner may be financially strained. These issues paint a picture of a facility struggling with resources and organizational direction in some periods.
There are also strongly negative anecdotes about trust and consistency. A reviewer accuses staff of being rude and more interested in money than in care, alleging that promises were not kept and that a relative was left in dirty clothes or unprepared for pickup. Another account describes the staff as fake, dishonest, and unreliable, warning others not to rely on what they say and expressing a clear intent not to return. These stories contribute to a perception that the facility's integrity and reliability can be highly variable, depending on who is providing care and when.
On the other end of the spectrum, a smaller portion of reviewers report a generally positive experience with a caveat of mixed staffing quality. One reviewer notes that while some staff were better than others - as with many facilities - the overall experience was favorable, with careful attention to cleanliness and a sense that many team members genuinely cared about residents' well-being. Another expresses that they had a good experience overall, acknowledging that staff performance varied but emphasizing that the facility could be very clean and supportive in the right circumstances.
Taken together, the reviews present Copperas Hollow as a facility with strong points in cleanliness, a welcoming, homey atmosphere, and a therapy program that some residents and families deeply value. Yet they also reveal significant concerns about staffing levels, leadership stability, maintenance, and consistency of care, with several accounts detailing delays in response, questionable management decisions, and instances of neglect or mistrust. The range of experiences suggests that the quality of care at Copperas Hollow can be highly variable, likely depending on the day, the staff on duty, and the level of resources available at any given time. Prospective families should weigh these mixed reports carefully, visiting in person, asking detailed questions about staffing ratios, maintenance plans, and what steps are taken when concerns about care arise.
41 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Easterwood (21 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Copperas Hollow Nursing & Rehabilitation Center in Caldwell, TX is an assisted living community that provides a range of services and amenities to support the well-being and comfort of its residents. The center offers fully furnished accommodations with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access.
The dining room at Copperas Hollow is designed for restaurant-style dining, offering delicious and nutritious meals prepared according to residents' special dietary restrictions. Additionally, the community has a small library where residents can find books for leisurely reading.
The center promotes an active lifestyle by providing resident-run activities and scheduled daily activities to keep individuals engaged and stimulated. Residents can also enjoy outdoor spaces such as gardens for relaxation and fresh air.
To ensure the health and safety of residents, Copperas Hollow offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration of medications. A mental wellness program is available for those who require additional support in maintaining their mental well-being.
Copperas Hollow is conveniently located near various amenities including parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to necessary services and resources within the local community.
Overall, Copperas Hollow Nursing & Rehabilitation Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting independence, social engagement, and overall wellness.
This part of Caldwell, Texas, offers a variety of amenities that can cater to your needs as a senior looking to settle down in a peaceful community. With several places of worship nearby, you can easily access spiritual support and participate in religious activities. In terms of healthcare, there are pharmacies and medical clinics in close proximity for your convenience. Additionally, there are multiple dining options ranging from traditional Mexican cuisine to fast food chains, ensuring you have diverse choices for meals. The area also features parks where you can enjoy nature walks and relaxation. Rest assured knowing that hospitals are within reasonable distance for any medical emergencies. Overall, this part of Caldwell provides a balanced mix of essential services and recreational activities to make your senior living experience comfortable and fulfilling.
Copperas Hollow Nursing & Rehabilitation Center is located at 345 Country Club Drive, Caldwell, TX 77836 in Burleson County, Texas
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