Accel At College Station

Pros

• The staff at Accel was kind and caring during the end of the reviewer's father's life.
• The therapy at Accel is especially good.
• The facility is beautiful, modern, and has several sitting/common rooms for residents to enjoy.
• The dining menus have variety and healthy choices.
• The staff are friendly and do their job well at Accel.

Cons

• The facility often let the father spend the day in his own feces.
• Personal clothing frequently disappeared.
• Staff turnover is frequent.
• Meals were skipped because they were placed across the room and nobody responded to the call button.
• Pricing was negotiated like a used car facility.
• It took 6 days to respond to a medical records transfer for decent care.
• Neglect of wound care and stomach problems resulted in hospital admission due to the facility's negligence.
• No communication between staff during shift changes.
• Aides argued with each other in front of patients/visitors.
• Lack of staff at receptionist desk, personal phone use when present.
• The facility did not deliver promised specialized care for a heart patient.
• Lazy and uncooperative staff who told patients to "go do it yourself".
• Complaints about treatment instructions resulted in accusations of abuse from one nurse.
• Inadequate furniture for treatment, uncomfortable bed design.
• Disgusting food described as "stale fast food cuisine".
• PETTY staff actions, such as intentionally spilling a drink near a patient's foot and walking away despite requests for assistance.
• Slow service with up to an hour wait time for help, missing medications, and lack of privacy resulting in room invasion from another patient.
• Lack of rehab treatment as promised.
• Concerns about theft or pilfering of personal belongings.
• Inedible food causing significant weight loss.
• quality of care resulting in falls and inability to get meals suited to patient preferences.
• of communication between staff and family members, incorrect medication administration, failure to follow dietary restrictions, and overall unhelpfulness from staff.

Review

The experiences shared by families regarding various assisted living and rehabilitation facilities, particularly Accel, paint a deeply concerning picture about the quality of care provided to residents. Many reviewers express frustration and disappointment with the level of attention and professionalism exhibited by the staff. For some, these facilities have been described as "absolute train wrecks," where neglect is evident in both personal hygiene and medical care. One individual recounted an agonizing experience involving their father, who was often left unattended in his own feces due to staff negligence. In addition to this degrading treatment, clothing items frequently went missing, further highlighting a lack of respect for personal belongings.

Several accounts emphasize troubling patterns of neglect in wound care as well. A caregiver shared a heartbreaking incident involving their mother, who had to be hospitalized after receiving improper attention for a serious wound. Despite direct inquiries about her mother's condition, nursing aides assured that proper care was being administered?only to reveal severe deterioration upon inspection by the family member. The atmosphere described by multiple reviewers suggests a chaotic environment where communication among staff is poor or nonexistent during shift changes. This disorganization not only compromises patient care but can also lead to distressing situations for both residents and visiting family members alike.

Staff behavior has also been scrutinized heavily across these reviews; complaints abound regarding laziness, unprofessionalism, and lack of empathy from caregivers. Some patients reported experiencing hostility when requesting basic assistance or treatment according to their specific health needs. Instances were cited where individuals were told dismissively to "go do it yourself," showcasing an alarming disregard for patient dignity and autonomy?a sentiment echoed across diverse accounts from heart patients requiring specialized care to elderly individuals needing basic daily support.

While there were occasional positive remarks about certain staff members or aspects of the facility?such as janitorial services?these positives pale in comparison to the overwhelming negativity surrounding consistent staff turnover and inadequate training. Additionally, dining experiences were frequently characterized as subpar; many meals were described as tasteless or even inedible, leaving residents undernourished and unable to maintain proper health?whether it be due to restricted diets that weren?t followed or simply insufficient food quality.

Many families voiced fears regarding retaliation if they dared complain about the conditions within these facilities, feeling trapped between advocating for their loved ones? welfare while fearing potential repercussions from already strained systems of care. Such environments create an unsettling dilemma for family members who want what?s best for their loved ones yet must contend with systemic failings they cannot rectify alone.

In stark contrast are a few glowing reviews which assert that not all experiences are dire at facilities like Accel?in fact, some assert that their loved ones received adequate care and enjoyed positive interactions with engaging staff members during difficult transitions such as hospice or rehabilitation stays. However, even amidst praise for particular personnel or therapeutic services offered within modern amenities?inclusive gyms and attractive communal spaces?the overarching consensus remains clear: fundamental issues concerning neglectful behavior toward vulnerable populations continue pervading many assisted living establishments today.

In summary, while there are glimpses of hope seen through isolated positive interactions at various facilities like Accel?alongside commendable therapy offerings?it is undeniable that far too many families encounter harrowing stories wrought with abandonment and inadequate medical oversight when seeking help for aging relatives or those recovering from illness within such establishments' walls.

Restaurants

• Jersey Mike's (0.5 miles)
• Luigi's Patio Ristorante (0.6 miles)
• McDonald's (0.8 miles)
• Pizza Hut (0.8 miles)
• Whataburger (0.8 miles)
• La Familia Taqueria (0.9 miles)
• Burger King (1.3 miles)

Cafes

• Starbucks (0.6 miles)
• 1541 Pastries and Coffee (1.7 miles)
• Starbucks (2.1 miles)
• Dunkin Doughnuts (2.6 miles)
• Dutch Bros Coffee (2.6 miles)
• Dutch Bros Coffee (2.7 miles)
• Starbucks (3.2 miles)

Places of Worship

• Our Saviour's Lutheran Church (0.7 miles)
• Christ United Methodist Church (1.1 miles)
• Holy Cross Lutheran Church (1.1 miles)
• Southwest church of Christ (3.6 miles)

Hospitals

• Hospital Lab - CHI St Joseph Health College Station Hospital - College Station (1 miles)
• College Station Medical Center (1 miles)
• Walk-in Lab - CHI St Joseph Health Express Care - College Station (1.7 miles)
• St Joseph Family Medicine (1.8 miles)
• Christopher Henderson M.D. (1.9 miles)
• Scott & White Memorial Hosp (2.1 miles)

Physicians

• Affiliates For Women's Health (1 miles)
• College Station Family Medicine Center (1 miles)
• Colten Luedke, DO (1 miles)
• Early View Ultrasound (1 miles)
• Daniella Mariana Mittan (1 miles)
• Dr Joseph Roman (1 miles)
• Childs Dermatology Clinic (1 miles)

Pharmacies

• GoldStar Pharmacy (1.7 miles)
• Scott & White Health Care (1.9 miles)
• H-E-B Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Aggieland Supplements (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.8 miles)

Transportation

• U-Haul Moving & Storage (1.9 miles)

Parks

• Merry Oaks Park (3.7 miles)