The Waterford at College Station

Pros

• The staff at Waterford genuinely cares for the residents and creates a warm, family-oriented environment.
• Residents enjoy a variety of activities that keep them engaged and looking forward to each day.
• The facility is clean, modern, and well-maintained, contributing to a welcoming atmosphere.
• Many families feel grateful for the compassionate care their loved ones receive at Waterford.
• Visitors are impressed by the attentiveness of the staff and their dedication to meeting residents' needs.
• Meals provided are nutritious, appealing, and served hot, with generous portion sizes available upon request.
• The community fosters a caring and peaceful environment that leaves a positive impression on both residents and their families.

Cons

• The billing practices at The Waterford were described as deceptive, with a resident's level of care being changed without notice to the family.
• There was dissatisfaction expressed regarding backdated billing for a higher level of care that was not communicated to the family beforehand.
• A complaint about misleading information on the billing process led to frustration and disappointment with how the facility handled communication.
• Despite positive aspects, there were mentions of staffing shortages at times, which could affect the overall experience.
• One reviewer noted that their loved one passed away before moving in, although they appreciated the staff's graciousness during that time.

Review

Waterford at College Station has garnered an overwhelmingly positive reputation among families and residents alike, establishing itself as a top choice for assisted living and memory care in the area. Many families have expressed their sincere appreciation for the comprehensive care and supportive environment that Waterford provides. From the initial interactions with their dedicated staff to the daily activities offered, it is clear that residents are treated with respect, compassion, and a genuine understanding of their needs.

One of the most frequently praised aspects of Waterford is the staff's commitment to providing individualized care plans tailored to each resident's daily habits, preferences, and routines. Families noted how welcoming and informative the Sales and Marketing Director was during tours, addressing all concerns while ensuring that potential residents felt comfortable about their transition. One family recounted an experience where they were invited to lunch, allowing them to meet additional staff members firsthand—a gesture that left a lasting impression on them. This openness not only alleviated skepticism often associated with moving loved ones into assisted living but also fostered a sense of trust in Waterford’s ability to care for their mother.

Residents enjoy a vibrant community life filled with diverse activities designed to keep everyone engaged and happy. Several reviews highlighted outings like trips to movies or ice cream parlors as particular highlights that foster social interaction among residents. For those who require memory care services, families expressed gratitude for how staff approached sensitive situations related to dementia or other cognitive declines. Reviews confirm that caregivers go above and beyond in creating an enriching atmosphere where meals are appealing and nutritious—essential components in maintaining both physical health and mental well-being.

However, amidst the sea of positive experiences, there were some concerns raised regarding billing practices at Waterford. A family shared frustration over being assessed a higher level of care without prior consultation or notification—something they referred to as deceptive billing practices reminiscent of "bait and switch" tactics. Although upon raising this concern they received assurances from management about reverting back to lower-level charges, discrepancies persisted. This inconsistency serves as a cautionary note amidst an otherwise glowing set of reviews regarding the administrative processes at Waterford.

Despite this issue with billing transparency, many families remained satisfied overall with their experiences at Waterford over extended periods. Examples abound of long-term residents enjoying daily activities that bring joy into their lives; one resident fondly mentioned participating in bingo games and ice cream socials as highlights of their day-to-day experience. Families often remarked on how caring staff treated them like family members—building strong bonds based on kindness and attentiveness which enhanced quality of life within this warm community setting.

To summarize, Waterford at College Station stands out not only for its clean facilities but also for its friendly staff who show genuine affection toward residents while offering varied programs aimed at promoting engagement among them. While challenges such as communication regarding billing have surfaced occasionally, these concerns do not seem to overshadow overwhelming satisfaction reported by many families who entrusted their loved ones’ well-being into Waterford's capable hands. Ultimately, it appears that The Waterford provides a nourishing atmosphere enriched by amenities tailored specifically for individuals seeking both comfort and care in their later years—a testament illustrated through heartfelt testimonies from grateful families throughout multiple generations.

This part of College Station, Texas, offers a variety of healthcare options, including general dentistry, surgery, cancer treatment, and medical spas. The proximity to hospitals and walk-in clinics ensures easy access to medical care. Additionally, there are several dining options nearby such as fast-food chains and casual restaurants for convenient meals. For those who enjoy coffee or pastries, there are cafes in the area as well. Places of worship are also accessible for spiritual needs. Transportation services like U-Haul Moving & Storage are available for convenience. Pharmacies in the vicinity provide easy access to medications and health supplies. Overall, this neighborhood offers a range of amenities that cater to the needs of seniors looking for a comfortable living environment with essential services within reach.

Physicians

• Heart Of Tx General Dentistry (0.2 miles)
• John Williams, MD - General Surgery (0.3 miles)
• College Station Surgical Associates (0.3 miles)
• Brazos Medical Associates (0.3 miles)
• Hope Cancer Center (0.3 miles)
• Artisan's Rejuvenation Med Spa (0.6 miles)
• Arthritis & Osteoporosis Clinic of Brazos Valley (0.6 miles)

Hospitals

• Christopher Henderson M.D. (0.3 miles)
• College Station Medical Center (0.7 miles)
• Hospital Lab - CHI St Joseph Health College Station Hospital - College Station (0.7 miles)
• St Joseph Family Medicine (1.7 miles)
• Scott & White Memorial Hosp (2.7 miles)
• Walk-in Lab - CHI St Joseph Health Express Care - College Station (2.8 miles)

Restaurants

• Sonic Drive-In (0.8 miles)
• Chicken Express (0.8 miles)
• Whataburger (0.8 miles)
• McDonald's (0.9 miles)
• Pizza Hut (1 miles)
• Wings 'N More Restaurant Southwood Valley (1.1 miles)
• Burger King (1.1 miles)

Cafes

• Dunkin Doughnuts (0.9 miles)
• Dutch Bros Coffee (0.9 miles)
• 1541 Pastries and Coffee (1.1 miles)
• Starbucks (1.1 miles)
• Starbucks (1.9 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.5 miles)

Places of Worship

• Our Saviour's Lutheran Church (1.2 miles)
• Holy Cross Lutheran Church (1.6 miles)
• Christ United Methodist Church (2.1 miles)
• Southwest church of Christ (2.9 miles)

Transportation

• U-Haul Moving & Storage (1.4 miles)

Pharmacies

• Aggieland Supplements (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Target Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Scott & White Health Care (2.7 miles)
• GoldStar Pharmacy (2.8 miles)