Fox Hollow Post Acute
Save310 America Drive, Brownsville, TX 78526
For more information about senior living options: (844) 490-3973
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Fox Hollow evokes a spectrum of experiences that range from deeply personal gratitude to serious concerns about care and communication. For many families, the facility has been a place where kindness and empathy shine through in everyday interactions. One family described the last months of their loved one's life as being held with "an abundance of kindness and love," where every staff member prioritized comfort and dignity. They highlighted the dedication of individual caregivers, naming a number of CNAs - Dante, Crissy, Melissa, Rossana, Gisela, and Julia - and RNs including Juan, Arriana, and Imelda, whose compassion left a lasting impression. The support at the time of death was described as gentle and unwavering, with genuine care that stretched beyond the clinical into the human moment of grieving. In another affectionate note, the wound care nurse Romie, along with leaders like the director of business development David and administrator Paul, were singled out for their professionalism, while many others across the team were recognized for creating a sense of "home" where patients felt understood and respected.
The praise isn't limited to end-of-life care. Several reviews recount positive experiences during short- or long-term stays, particularly around the quality of attention and the therapeutic programs offered. Visitors and residents alike described the facility as beautiful and clean, with a staff that seemed genuinely invested in the well-being of residents. The therapy teams - physical, occupational, and speech - were repeatedly cited as knowledgeable and effective, and families often expressed relief and gratitude when their loved ones showed tangible progress under the care plan. The sense of being treated like family extended to the administrative side as well, with comments about responsive communication and a willingness of staff to go above and beyond to answer questions and ease concerns.
Yet Fox Hollow is not without its critics. A number of reviews portray a markedly different experience, focusing on professional and logistical shortcomings. Some families described staff as not meeting expectations for humanity or compassion, labeling certain interactions as lacking in empathy and communication. The criticisms extend to operational issues: medications reportedly running out, wound care not delivered on schedule, and doctor appointments missed due to scheduling errors. Others noted that transportation costs were charged to the patient rather than the facility, and that paperwork could be lost or delayed, creating a frustrating cycle of miscommunication. Several reviewers argued that the resident-to-staff ratios were too high and that more hires were needed to meet the demands of a 5-star standard.
There are also more alarming accounts that center on lapses in patient care. A few reviewers described serious health concerns that were not promptly addressed, including oxygen levels dipping into the 70s, dehydration, and even a state of shock or severe illness that residents experienced while under care. In some instances, families felt medical results and lab findings were not promptly or adequately pursued, raising questions about the timeliness and thoroughness of medical oversight. While these anecdotes are fewer in number, they carry real weight for families who worry about the safety and reliability of the care their loved ones receive.
Amid the contrasts, a recurring theme is the importance of vigilance and communication. Several assertions acknowledge that while the facility can be a source of comfort and improvement, there are significant opportunities for improvement in customer service, nursing responsiveness, and administrative processes. Reviewers urged prospective families to visit, to have candid conversations with staff, and to observe the daily routines and workflows firsthand. Some called for state oversight or more formal investigations, reflecting a belief that systemic issues - if present - need broader attention beyond individual endorsements or criticisms.
Taken together, Fox Hollow emerges as a place of strong, personal loyalties backed by equally strong concerns. For many families, the facility provided compassionate, capable care that helped ease difficult transitions and fostered genuine connections with staff. For others, the experience revealed gaps in communication, staffing, and clinical responsiveness that they felt compromised safety and dignity. The common thread is a community full of people who care deeply - both those who sing the facility's praises and those who advocate for substantial improvements. If you're considering Fox Hollow, it seems essential to engage in detailed conversations with administrators and caregivers, ask pointed questions about staffing levels and treatment plans, and, importantly, stay closely connected to your loved one's day-to-day care and progress.
Fox Hollow Post Acute is an exceptional assisted living community located in Brownsville, TX. Our community offers a wide range of amenities and care services to provide our residents with the utmost comfort and support.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves, as well as a fully equipped fitness room to help them stay active. Our gaming room provides opportunities for recreation and socialization, while our small library offers a quiet space for reading and relaxation. Residents can enjoy delicious meals in our restaurant-style dining room, and our private bathrooms ensure their privacy and convenience. Additionally, we provide transportation arrangements for non-medical needs, making it convenient for residents to travel around the area.
We also offer various care services to meet the individual needs of our residents. Our dedicated staff is available 24/7 through our call system, providing round-the-clock supervision and assistance with activities of daily living, such as bathing and dressing. We have specialized programs for diabetes management and mental wellness, ensuring that residents receive the support they need to maintain their health. Medication management services are provided to ensure proper administration of medications.
At Fox Hollow Post Acute, we understand the importance of dining options that cater to specific dietary needs. We offer special dietary restrictions for residents with unique dietary requirements, ensuring that everyone receives delicious and nutritious meals.
Our community fosters an active lifestyle through various activities and programs. Residents can enjoy fitness programs designed to promote overall well-being or participate in resident-run activities that encourage socialization within our tight-knit community. Planned day trips provide opportunities for exploration outside the community, while scheduled daily activities ensure there is always something fun and engaging happening within.
Located in Brownsville, TX, Fox Hollow Post Acute benefits from its proximity to numerous amenities nearby. There are five cafes, two parks, six pharmacies, eight physicians' offices, 44 restaurants nearby, and three transportation options to make it easy for residents to access the services they need.
At Fox Hollow Post Acute, we strive to provide a comfortable and supportive environment where our residents can thrive. With our amenities, care services, dining options, and engaging activities, we are committed to ensuring that our residents have everything they need for a fulfilling and enjoyable lifestyle.
This area of Brownsville, Texas offers a convenient and diverse range of amenities for senior living. With multiple popular restaurant options such as McDonald's, Whataburger, and Chick-Fil-A within close proximity, seniors will have no shortage of dining choices. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy for easy access to medications and healthcare needs. For those seeking medical care, there are various physician offices in the area such as Texas Oncology-Brownsville and Valley Day & Night Clinic. The neighborhood also boasts recreational options with parks like Zoo Playground and Parque Olimpico nearby. Transportation options are readily available with the La Plaza at Brownsville Multimodal Terminal and Brownsville/South Padre Island International Airport within a short distance. Overall, this area provides a convenient and well-rounded environment for seniors looking to settle in Brownsville.
Fox Hollow Post Acute is located at 310 America Drive, Brownsville, TX 78526 in Cameron County, Texas
Fox Hollow Post Acute on seniors.fyi includes 10 photos including images showing interior, windows, building, architecture, landscaping, exercise equipment, physical therapy, lobby, and more.
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