Fundamental - Creekside Terrace

Pros

• The staff at Creekside Terrace are described as kind, caring, and very friendly by multiple reviewers.
• Many patients have had positive experiences with the physical therapy and rehabilitation services provided at the facility.
• Reviewers noted that the atmosphere is clean and well-maintained, contributing to a pleasant stay for their loved ones.
• Several families expressed their satisfaction with the interaction and activities available for residents, highlighting a good level of engagement.
• Some comments praised the nurses for being attentive to patients' needs and responsive when it comes to care.

Cons

• The facility allowed the father-in-law to languish in bed with minimal actual rehabilitation, leading to a second hip fracture.
• A patient was confined to her room for two weeks and only received limited therapy, being left in a wheelchair for hours.
• Patients were reported to be neglected, with call buttons going unanswered for extended periods.
• There were significant issues with food quality and dietary management, including meager options and poorly prepared meals.
• Staff demonstrated a lack of responsiveness to medical needs, allowing conditions like low oxygen levels and blood sugar issues to go unaddressed.
• The care was described as dangerous, with refusals to conduct necessary medical evaluations such as chest X-rays despite clear symptoms.
• The rehabilitation sessions lacked substance and consistency, failing to provide meaningful therapy or assistance.
• Overall staffing shortages led to delays in attending to patients' needs and poor communication regarding their care plans.

Review

The reviews pertaining to Creekside Rehabilitation Center present a stark contrast between patient experiences, revealing significant concerns regarding the quality of care provided and the effectiveness of rehabilitation programs. Many patients and their families express dissatisfaction with the level of attention and support offered by staff, highlighting a pervasive issue where individuals are often left unattended for extended periods. This negligence seems to have serious implications for those undergoing rehabilitation, particularly for elderly patients recovering from major surgeries or serious health conditions.

One common complaint is that residents are frequently left in bed with little to no real rehabilitation efforts made on their behalf. For instance, one reviewer recounts how their father-in-law suffered from a broken hip but was allowed to languish in bed rather than being encouraged to walk again—a critical component of recovery. It is troubling that staff themselves acknowledged the lack of proper rehabilitation, suggesting that this is an institutional problem rather than an isolated incident. Unfortunately, this neglect resulted in the patient fracturing a second hip while at Creekside, raising serious questions about the facility’s commitment to effective physical therapy.

Food quality also received considerable criticism among reviewers. Several individuals described meals as meager and lacking in essential nutrients such as fresh fruits and vegetables. One review detailed an incident where a grandmother was served a poorly prepared grilled cheese sandwich that bore little resemblance to what one might expect from a healthcare facility tasked with caring for vulnerable patients. These complaints suggest not only inadequate nutritional standards but also reflect a broader disregard for patient comfort and satisfaction—factors that are crucial for recovery.

Moreover, responses from staff when medical issues arose raised alarm bells amongst family members. One reviewer shared a harrowing experience when their sister’s worsening condition due to pneumonia went largely unaddressed by personnel who seemed indifferent or slow to react even when pressing health concerns were communicated. Such incidents underline the apparent failings within Creekside's emergency protocols and overall patient monitoring systems—both integral facets of any rehabilitation service designed for high-risk populations.

Conversely, amid the negative feedback lies a portion of reviews lauding positive experiences at Creekside Rehabilitation Center. Some families reported encounters with kind and attentive nursing staff, expressing gratitude toward therapists who appeared dedicated to improving their loved ones' conditions. These contradictory insights suggest that some caregivers at the facility do genuinely care about providing quality service; however, it raises questions about systemic issues concerning staffing levels and resources needed to ensure consistent care across all shifts.

Ultimately, while there are glimpses of commendable staff interactions and successes in certain rehabilitation efforts at Creekside, such positive experiences appear overshadowed by numerous accounts of negligence, poor food quality, insufficient emergency responses, and minimal actual rehabilitation services delivered to residents. The conflicting narratives highlight potential operational deficiencies within the facility that need urgent addressing—particularly in staffing levels and training—to foster an environment more conducive to healing and recovery for all patients entrusted into its care. Families seeking rehabilitation services deserve assurance that their loved ones will receive not just adequate medical treatment but also compassionate support throughout their recovery journeys.

This part of Belton, Texas offers a variety of amenities and services that may be appealing for senior living. With several restaurants, cafes, pharmacies, and healthcare facilities in close proximity, residents can easily access essential services. The presence of Cedar Crest Hospital and other medical centers provides convenient healthcare options. Additionally, there are parks nearby for recreational activities and places of worship for spiritual support. The area also has a movie theater for entertainment purposes and easy access to transportation with a train track located within reach. Overall, this part of Belton offers a convenient and well-rounded community for seniors looking for a comfortable living environment.

Restaurants

• Nami (1.2 miles)
• The Gin at Nolan Creek (1.4 miles)
• Golden Chick (1.9 miles)
• Taqueria El Mexicano Grill (1.9 miles)
• Sonic Drive-In (1.9 miles)
• Crow's Burger Shop (2 miles)
• Burger King (2 miles)

Cafes

• Heidenheimer Coffee Co. (1.5 miles)
• Shipley Do-Nuts (6 miles)
• Starbucks (6.2 miles)
• Shipley Do-Nuts (7.3 miles)

Physicians

• Cedar Crest Hospital & Residential Treatment Center (2.4 miles)
• Burgar C G Md (5 miles)
• Temple Dermatology and Skin Cancer Center (5.5 miles)
• Roger W Kylberg MD (5.5 miles)
• Texas Vision: Austin Chang M.D. (6.4 miles)
• Waterford Oral Surgery (6.4 miles)
• Chupik And Associates (6.7 miles)

Hospitals

• Cedar Crest Hospital (2.4 miles)
• King's Daughters Hospital (6.1 miles)
• Children (6.8 miles)
• Scott & White Continuing Care Hospital (6.9 miles)
• Scott & White Memorial Hosp (6.9 miles)

Pharmacies

• Baylor Scott & White Pharmacy (2.6 miles)
• H-E-B plus! Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• Unique Pharmaceuticals (4.5 miles)
• Walmart Pharmacy (6 miles)
• Scott & White Pharmacy (6.5 miles)
• CVS Pharmacy (6.6 miles)

Parks

• Heritage Park (2.8 miles)
• Chalk Ridge Falls Park (3.1 miles)
• Live Oak Ridge Park (4.4 miles)
• Colquitt Park (5.7 miles)
• Oak Creek Park (6.5 miles)
• Jaycee Park (6.9 miles)

Places of Worship

• Belton Church Of Christ (2.9 miles)
• Elm Grove Baptist Church (4.5 miles)
• Hindu Temple of Central Texas (5.3 miles)

Theaters

• Cinemark (5.7 miles)

Transportation

• Traintrack (6 miles)