Creekside Terrace Rehabilitation
Save1555 Powell Avenue, Belton, TX 76513
For more information about senior living options: (844) 490-3973
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Creekside presents a tapestry of experiences that runs from uplifting triumphs to troubling concerns, reflecting a facility capable of remarkable rehabilitation while also revealing serious gaps in safety, communication, and consistency. Across the board, many residents and their families speak to a welcoming, caring environment where recovery and daily engagement can flourish, but a number of others describe situations that raised red flags - needing closer attention from leadership, staff, and regulators.
Several accounts highlight the best of Creekside: a warm reception from the front desk and ongoing kindness from the staff, a patient who arrived worried about ever walking again and left able to go home after weeks of therapy, and a staff team that empowered him to push through pain. The therapists, especially Alex and Kolton, are singled out for patience and encouragement, drawn attention to bilingual staff who helped a patient communicate effectively and feel understood. A family member notes the value of being able to convey concerns and feel heard, and another reviewer emphasizes clean rooms, daily activities, and consistent smiles during visits. The Activities Director receives high praise for knowing residents well and delivering a steady stream of engaging activities - games, clubs, birthdays, music, and singing - that create a cheerful, social, and skill-maintaining environment. In one case, a grateful observer describes a self-check-in/out process as seamless, praising Creekside's clean, odor-free environment and overall excellence of the location, culminating in a clear 5-star endorsement.
Other reviews reinforce Creekside's strengths in care and recovery. A wife reports that care was friendly and kind, with a room kept clean and an activities schedule that kept her engaged between therapy sessions. A family member of a person who fell and required multiple pelvic supports tells of a two-week window in which dedicated therapists and nurses helped her learn to transfer in and out of a car, allowing travel back to her home city and easing strain on a long marriage - an affirmation that competent, compassionate care can make a meaningful difference during difficult times. A barber who visited a relative and found the facility serene, modern, and well organized stresses a future-forward self-check-in concept and a genuinely pleasant environment, awarding Creekside a five-star rating and emphasizing a location that feels excellent and welcoming.
Not all reviews align with the most glowing portrayals, however. A number of reviewers recount experiences that raise serious concerns about safety, attentiveness, and responsiveness. One family describes a grandfather who felt unheard and notes a lack of neuro checks during a decline, with staff telling the family the nurse would be back from lunch and that he "looked stable" while neuro symptoms evolved. This reviewer ultimately chose to move him to the hospital after observing a brain bleed and a urinary tract infection that, they believe, could have been detected earlier with proper assessments. Another account emphasizes the discomfort of not being seen or heard at the front desk, where eye contact felt scarce and a sense of neglect pervaded during crucial moments when help was needed. The same voice warns of a culture in which families feel they must push for basic care and questions to be addressed rather than routinely resolved.
A substantial portion of the feedback centers on ongoing operational and interpersonal issues. Several reviews depict a pattern of items going missing, insufficient attention to call lights, and delayed assistance when residents needed changing, drinks, or food from their own supplies. Specific concerns include choking risks when a resident's needs were ignored, repeated delays in responding to call lights, and a lack of urgency in addressing basic comfort and safety requests. Some reviewers point to insufficient visibility of staff, no name tags making it hard to identify who to speak with, and maintenance practices that appear casual or ineffective, such as handling a clogged toilet with a trash bag. There are direct accusations of mold in a wall air conditioner and instances of a staff culture perceived as disengaged or unfocused on essential patient needs, with state inspection visits described as moments when issues were discussed but not consistently resolved.
Billing and administrative problems feature prominently in several critiques. One reviewer recounts a lengthy billing dispute spanning multiple years, with initial charges and subsequent reductions that did not align with expectations or the patient's insurance coverage. They describe an additional hospital admission prompted by a foodborne illness acquired during a prior stay, and the consequent financial and logistical burden, noting this contributed to a low rating and a sense that the facility's administrative practices warranted closer scrutiny. Across accounts, there is an emphasis on the need for families to verify charges with insurance and to ensure clarity around what is covered and what is billed, especially when a loved one's care involves multiple episodes across time and different departments.
In sum, Creekside is portrayed as a place with significant potential for positive outcomes when care is well-coordinated, staff are attentive, and therapy is tailored to individual goals. The most compelling success stories underscore the value of a compassionate, bilingual staff, effective therapists, and an engaging activities program that preserves skills and fosters social connection. Yet, the negative experiences serve as a cautionary counterpoint: delays in answering call lights, perceived neglect during critical moments, safety concerns in daily operations, and troubling billing and administrative inconsistencies that can undermine trust. For families and prospective residents, Creekside appears to offer a strong foundation for rehabilitation and recovery - but it also calls for vigilant oversight, proactive communication, and ongoing efforts to address safety, staffing reliability, and transparent billing practices to ensure every resident receives consistently safe and compassionate care.
Creekside Terrace Rehabilitation is an assisted living community located in Belton, TX. Our community offers a wide range of amenities to ensure that our residents are comfortable and have access to all the necessary services. Some of these amenities include an on-site beautician and beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, financing advice, a fitness room, fully furnished apartments, a gaming room, a garden, guest meals available, guest parking, housekeeping services, kitchenettes in each apartment for residents who prefer to cook their own meals, laundry services, move-in coordination assistance for new residents, outdoor spaces to enjoy nature and fresh air, overnight guest accommodations for visitors or family members staying overnight, party space for social gatherings or events, private bathrooms in each apartment for added convenience and privacy, resident parking for those with vehicles, restaurant-style dining options that offer delicious meals prepared by our talented chefs and served in an elegant setting.
In addition to these amenities aimed at providing comfort and convenience for our residents' daily lives, we also offer services to ensure their wellbeing and healthcare needs are met. These include 24-hour call systems throughout the community for immediate assistance if needed, 24-hour supervision to ensure safety and security at all times, assistance with activities of daily living such as bathing and dressing as needed by individual residents who may require support in these areas.
We also provide specialized care services such as diabetes diets for those with specific dietary needs related to managing diabetes effectively. Our staff is trained in medication management to ensure that residents receive their prescribed medications accurately and on time. We have dedicated mental wellness programs aimed at promoting emotional wellbeing and providing support for mental health concerns. Physical therapy is available on-site for those who need rehabilitation or maintenance exercises. We also offer psychiatric care if required by any resident.
Our dining options cater to special dietary restrictions ensuring that all residents can enjoy delicious meals while maintaining their health. Room service is available for those who prefer to dine in the comfort of their own apartments.
We believe in providing a vibrant and engaging community for our residents, and therefore we offer a range of activities to keep them entertained and active. These include community-sponsored activities, concierge services, cooking clubs, fitness programs, games, gardening clubs for those with green thumbs, live musical performances to enjoy, planned day trips to explore the local area or visit nearby attractions, religious services for spiritual enrichment, resident-run activities that allow residents to take part in planning and organizing events or groups of their interest. Scheduled daily activities ensure that there is always something exciting happening within our community. Stories are shared among residents and staff as a way of fostering connection and creating a sense of belonging.
For convenience and accessibility, our community is located near various amenities such as cafes, parks where residents can enjoy nature walks or outdoor picnics, pharmacies for easy access to medications or healthcare supplies when needed Nearby physicians provide convenient healthcare options for regular check-ups or medical consultations. There are several restaurants nearby offering a variety of dining options to satisfy different tastes. Places of worship are also situated nearby for those who want to practice their faith without having to travel far distances. Additionally, should any medical emergencies arise, a hospital is located close by ensuring quick access to necessary healthcare services.
Creekside Terrace Rehabilitation offers a warm and inviting environment where seniors can receive the care they need while enjoying an active and social lifestyle. With our variety of amenities and services provided by our dedicated staff members, we strive to create an exceptional living experience for all our residents.
Creekside Terrace Rehabilitation is located at 1555 Powell Avenue, Belton, TX 76513 in Bell County, Texas
Creekside Terrace Rehabilitation on seniors.fyi includes 11 photos including images showing landscaping, interior, decor, outdoor, living room, seating area, artwork, dining, and more.
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