Rollingbrook Rehabilitation And Healthcare Center

Pros

• The reviewer had excellent care at Rollingbrook Rehabilitation and was never made to wait long for assistance.
• The staff at the facility always maintained a positive attitude, even during busy times.
• The reviewer appreciated being informed about the medications they were given.
• Rollingbrook Rehabilitation celebrated holidays in a big way, creating a joyful atmosphere for residents.
• The facility had nice rooms with ample storage space.
• The nurses and techs at the facility were helpful and caring during email interactions.
• The rehab staff assisted with a smooth transition from the skilled nursing unit back to the resident's house.
• The staff ensured that the resident knew their medications and helped schedule follow-up appointments with their family doctor.
• Despite some issues, the facility was commended for its pleasant appearance and cleanliness.
• The food provided at Rolling Brook Rehabilitation was considered good by one reviewer.

Cons

• The facility is unable to keep nurses aids.
• Medications are consistently given late, posing a danger to residents with high blood pressure.
• Meals are often cold or skipped entirely.
• Housekeeping is subpar, with visible dirt under the beds.
• The facility lacks proper pest control measures, leading to a bed bug infestation.
• The staff was not adequately equipped to handle advanced Alzheimer's in one resident.
• The resident felt like they were in the wrong place and tried to escape.
• Despite the upgrade aesthetics, the facility should not be trusted as it prioritizes appearance over quality care.

Review

Rollingbrook Rehabilitation, located in Baytown, has garnered mixed reviews from residents and their families. However, it seems to have left a positive impression on one visitor who had previously experienced two nightmarish nursing home stays in the same area. The reviewer expresses great satisfaction with the care they received at Rollingbrook Rehabilitation, emphasizing the prompt assistance provided and the staff's unwavering positivity despite their workload. They also appreciated being informed about the medications they were receiving and admired the facility's dedication to celebrating holidays in a grand manner. Furthermore, they found the rooms comfortable with ample storage space.

Another family member shares an excellent email experience with this nursing home facility. They express gratitude towards the caring and helpful nurses and technicians who ensured a smooth transition for their mother from the skilled nursing unit back to her house. The staff diligently acquainted their mother with her medications and assisted in scheduling follow-up appointments with her family doctor. This family member acknowledges that during these challenging times when visitation is limited, Rollingbrook Rehabilitation went above and beyond to offer support.

However, not all feedback for this facility is positive. A resident complains about inconsistent mealtimes, with delays of up to an hour before food is served, leaving residents waiting uncomfortably. Additionally, they note a lack of consistency in staffing positions such as nurses' aides.

Another individual raises serious concerns regarding medication administration and cleanliness at Rollingbrook Rehabilitation. They claim that their mother consistently received her medications 2-3 hours late, which poses significant risks for those with high blood pressure. The complainant alleges instances where meals were served cold or skipped altogether. Housekeeping is also criticized for subpar cleanliness standards under beds. Despite providing notice ahead of visits, medication organization remained problematic at every instance, according to this reviewer.

The most alarming issue raised by this individual is the presence of bed bugs at Rollingbrook Rehabilitation. Their mother contracted bed bugs while residing there, leading them to inquire with other residents, who confirmed similar experiences. The reviewer expresses disappointment in the facility's failure to take appropriate precautions or address this issue. Fed up with these ongoing problems, they made the decision to remove their mother from the facility.

Lastly, a family member shares their experience with Rollingbrook Rehabilitation, describing it as an "OK" and convenient facility that is aesthetically pleasing, new, and clean. However, they admit that their loved one's advanced stage of Alzheimer's was beyond what the staff could handle. Despite this mismatch, the reviewer acknowledges that the rooms were comfortable and equipped with private bathrooms and ample storage space. They also note the presence of an activity director and sufficient staffing for most residents. The food at Rollingbrook Rehabilitation is praised as being satisfactory.

In conclusion, Rollingbrook Rehabilitation has received a range of feedback from residents and their families. While some reviewers express satisfaction with the care provided by compassionate staff members and appreciate amenities such as comfortable rooms and holiday celebrations, others raise concerns about inconsistent mealtimes, medication administration issues, cleanliness standards, and even bed bug infestations. It is essential for prospective residents or their families to consider these mixed reviews while making informed decisions about nursing home placement.

Pharmacies

• Walgreens (0.3 miles)
• Target Pharmacy (0.7 miles)
• Southside Pharmacy 10 (0.7 miles)
• Walmart Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.9 miles)
• Walgreens (3.1 miles)

Restaurants

• Luby's (0.5 miles)
• Nara Thai Dining - Baytown (0.6 miles)
• McDonald's (0.6 miles)
• Antonio's Italian Grill & Seafood (1.1 miles)
• Chick-Fil-A (1.3 miles)
• Subway (1.5 miles)
• Whataburger (1.5 miles)

Physicians

• Mohamed S Ahmed (0.5 miles)
• Patricia Ann Frey (0.5 miles)
• Methodist San Jacinto Hospital Independence Plaza 2 (0.6 miles)
• Pars Open MRI (0.6 miles)
• Houston Methodist Orthopedics & Sports Medicine (0.7 miles)
• Digestive Disorders Associates PA (0.7 miles)
• Allergy & Asthma Associates (0.7 miles)

Hospitals

• Houston Methodist Hospital (0.6 miles)
• San Jacinto Methodist Hospital-Alexander Campus (1.9 miles)
• Kindred Hospital-East Houston (1.9 miles)
• Comdet Design (11.1 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (12.9 miles)
• Sycamore Grounds Coffee House (12.9 miles)
• Starbucks (13.8 miles)

Parks

• Jenkins Park (2.4 miles)
• Baytown Nature Center (3.8 miles)
• Mont Belvieu City Park (9.2 miles)
• Gene Green Beltway 8 Park (12.1 miles)
• Newport M.U.D Port O Call Park (12.6 miles)

Places of Worship

• First United Methodist Church of La Porte (10.3 miles)
• Churches United In Caring (11.4 miles)
• Memorial Baptist Church SBC of Pasadena (12.4 miles)
• Southern Baptist Convention (12.6 miles)
• Old River Assembly (13 miles)