Interlochen Health And Rehabilitation Center

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Interlochen Health And Rehabilitation Center

2645 West Randol Mill Road, Arlington, TX 76012

For more information about senior living options: (844) 490-3973

3.5 from 100 reviews
5 stars
56
4 stars
7
3 stars
1
2 stars
4
1 stars
32

Skilled Nursing Facility

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    Overall Review of Interlochen Health And Rehabilitation Center

    Pros

    • pro The head authorities in the rehabilitation center are very concerned and attentive.
    • pro The staff is nice and respectful.
    • pro The head staff listens, visits, and pays attention to all residents and patients.
    • pro The food is good and the facility is clean.
    • pro The laundry helps by providing clothes for residents who don't have any.
    • pro The activities director serves healthy snacks and treats residents with love and kindness.
    • pro The showers are large and residents are kept safe by attentive aides.
    • pro The doctors and medication nurses are very careful when giving out medications.
    • pro The administrator is focused on excellence in care and operations.
    • pro The staff is absolutely amazing and residents are cared for constantly.

    Cons

    • pro The reviewer states the facility should definitely be investigated due to serious safety concerns.
    • pro The reviewer describes the facility as disgusting and claims it nearly killed their mother.
    • pro The reviewer says the staff are rude and the billing office is extremely rude, insulting families.
    • pro The reviewer notes that ownership changes have led to a decline in quality.
    • pro The reviewer reports that residents' personal belongings frequently go missing.
    • pro The reviewer reports long response times to call bells, sometimes up to an hour.
    • pro The reviewer alleges medication mismanagement, including delays or refusals to provide prescribed medications.

    Review

    Interlochen Health and Rehabilitation Center evokes a wide spectrum of experiences from the families and individuals who have interacted with it. Across many reviews, there is a thread of genuine appreciation for a warm, clean, and well-run environment, tempered by urgent, serious warnings about safety and consistency that surface in other accounts. On the positive side, many residents and their families describe the facility as comfortable and reassuring: a place where the food is reliable, the laundry is helpful, and the overall ambiance feels clean and well maintained. The staff, from the head administrator down to the caregivers, is repeatedly praised for being attentive, respectful, and genuinely engaged with residents. The praise extends to the activities director, who is credited with plans, music, and cooking activities that keep residents engaged, as well as to the doctor and medication nurses who handle treatments with caution and care.

    Several reviewers highlight the tangible caregiving environment: large, comfortable showers with aides monitoring safety, big chairs for relaxation, and a laundry staff that goes the extra mile - even providing clothes when needed. The food sometimes shines as a highlight, with anecdotes about well-prepared meals alongside thoughtful snacks. Transportation to appointments is described as careful, with drivers who are mindful of residents' feelings and needs during rides. The rehabilitation aspect is emphasized by families who see meaningful progress, especially in physical therapy, and by residents who feel well cared for by conscientious nursing teams during medication administration. The administrator is repeatedly depicted as approachable and motivated to ensure high-quality care, with several reviewers offering praise for his or her leadership and responsiveness.

    Yet, alongside these positive statements, there are starkly contrasting accounts that focus on safety concerns, communication gaps, and perceived declines in care. One family recounts a troubling incident where a mother labeled as fall risk was later found on the floor with a knot on her foot, raising questions about fall prevention and prompt response. The same review notes that a request for a bed with rails was not honored, and it documents the unsettling loss of a phone charger and the stress of attempting to recover it. In that account, the reviewer felt compelled to state they could not in good conscience recommend the center, underscoring a belief that essential safety and property protections were not consistently upheld.

    Other reviewers recount experiences of ownership changes that coincided with shifts in service quality. One person explicitly states they have changed their review because ownership changes have led to a perceived decline in the facility's standards. This sentiment juxtaposes the earlier, more uniform praise and suggests that stability and continuity in leadership and procedures may be a critical factor for some families and residents when evaluating care quality.

    There are also deeply troubling, specific allegations about care that went catastrophically wrong. Several reviews describe instances of poor medical management and delayed or denied medications, including a prolonged delay in addressing medications for a patient who was in the facility for rehabilitation after serious injuries. A family member recounts waiting hours to speak with nursing leadership, only to encounter ongoing medication substitutions, missed doses, and a failure to communicate changes or delays. The report escalates to a life-threatening event: a resident with COPD was found with dangerously low oxygen saturation, requiring emergency intervention. The reviewer portrays a system where bedside assistance requests were not promptly answered, leaving a vulnerable patient waiting for care and support. These accounts emphasize the consequences of gaps in medication management, call-light response times, and the overall responsiveness of the care team.

    Another set of reviews centers on the lived experience of families, including concerns about personal belongings going missing and the stress of feeling unheard. One reviewer describes a culture of limited responsiveness and even fear around reporting problems, while others praise the warmth of certain staff members but acknowledge that not all experiences align with that level of care. The tension between highly appreciative testimonies and equally strong warnings creates a nuanced picture of a facility that can be exceptional in some moments and seriously lacking in others, depending on who is providing care and when.

    Overall, the collection of reviews presents Interlochen Health and Rehabilitation Center as a place of contrasts. For some residents and families, it is a welcoming, clean, and well-staffed environment where compassionate caregivers, robust activity programming, and solid rehab services enable meaningful progress and a sense of community. For others, it is a setting where safety protocols, reliability of medication administration, timely response to calls, and the protection of residents' belongings become critical concerns, especially in the face of changes in ownership or governance. The strongest takeaways for anyone considering this center are to carefully verify safety practices (fall prevention, bed-rail availability, call-light responsiveness), confirm medication management procedures and consistency, and seek direct conversations with multiple staff members - from the administrator to floor nurses - to gauge how the center handles emergencies, communication, and ongoing quality improvement.

    If you are evaluating Interlochen for a loved one, you may want to prioritize a thorough on-site assessment: observe how staff respond to call buttons, review recent incident reports and medication records, ask about bed-rail availability and fall-risk protocols, and talk to both the nursing leadership and the activities team about how they balance safety with ongoing social and rehabilitative engagement. The stories here suggest a facility capable of delivering warmth, respect, and effective rehab in many circumstances, but also a place where serious vigilance is necessary to ensure safety, accountability, and consistent, high-quality care for every resident.

    Features

    Housing

    • 122 resident community capacity 122 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas-Fort Worth International (12 miles away) Dallas-Fort Worth International (12 miles away)
    • Dallas Love (18 miles away) Dallas Love (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Interlochen Health And Rehabilitation Center is an assisted living community located in Arlington, TX. Our community offers a wide range of amenities to ensure the comfort and satisfaction of our residents.

    For our residents' convenience and enjoyment, we provide a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden, housekeeping services, kitchenette options, outdoor spaces for relaxation and recreation, private bathrooms, restaurant-style dining experiences, a small library for leisure reading, telephone services for easy communication with loved ones, transportation arrangements for non-medical needs such as errands or social outings to downtown Arlington or nearby attractions and amenities.

    We understand the importance of care services tailored to our residents' individual needs. Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing and dressing. We also offer support with transfers and ensure that medication management is handled efficiently. Our mental wellness program emphasizes the overall well-being of our residents.

    Dining at Interlochen Health And Rehabilitation Center caters to special dietary restrictions so that all nutritional needs are met. Our team prepares and serves delicious meals following diabetes diets as needed.

    At Interlochen Health And Rehabilitation Center, we believe in promoting an active lifestyle for our residents. We offer concierge services to assist with planning day trips or arranging appointments outside the community. Fitness programs are designed to keep residents engaged and maintain their physical well-being.

    Residents can partake in resident-run activities to foster social connections within the community. Additionally, we organize scheduled daily activities suitable for various interests and preferences.

    Our location provides convenient access to essential amenities in the surrounding area. We are pleased to have cafes, pharmacies physicians' offices restaurants places of worship conveniently close by. In case of emergencies or specialized medical care needed Hospital facilities are also nearby ensuring prompt response when required.

    Interlochen Health And Rehabilitation Center is committed to providing a nurturing environment where residents can thrive and enjoy their retirement years. With our comprehensive amenities, care services, and engaging activities, we strive to create an exceptional assisted living experience for every resident.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (1.5 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.5 miles)
    • Walgreens (4.4 miles)
    • Walgreens (4.9 miles)

    Restaurants

    • Whataburger (1.2 miles)
    • McDonald's (1.2 miles)
    • Raising Cane's Chicken Fingers (2.8 miles)
    • Chick-Fil-A (2.9 miles)
    • Fork In The Road (3.1 miles)
    • Pappadeaux Seafood Kitchen (3.2 miles)
    • Whataburger (4.9 miles)

    Physicians

    • Mullanax Dermatology Associates (1.3 miles)
    • Arlington Family Health (1.3 miles)
    • Trinity Park Surgery Center (5.1 miles)
    • Highlander Surgical Associates (5.6 miles)
    • Kaner Medical Group (5.7 miles)
    • Moonhee Lee (5.8 miles)
    • Sideline Orthopedics and Sports - Park Springs Blvd (5.9 miles)

    Cafes

    • The Tipsy Oak (2.8 miles)
    • Starbucks (6.8 miles)
    • Roots Coffeehouse (7.1 miles)

    Places of Worship

    • Lake Arlington Baptist Church (4.7 miles)
    • St John the Apostle United Methodist Church (6.8 miles)
    • New Life Family Church (7.1 miles)
    • Gateway Church Grand Prairie Campus (7.1 miles)
    • Cornerstone Baptist Church (7.1 miles)
    • New Life Fellowship (7.9 miles)

    Hospitals

    • Medical Center of Arlington (4.9 miles)
    • Texas Health Harris Methodist Hurst-Euless-Bedford (5.6 miles)
    • JPS Diagnostic and Surgery Hospital (6.8 miles)
    • SwiftCare (7.6 miles)

    Theaters

    • AMC The Parks At Arlington 18 (5.5 miles)

    Parks

    • Bedford Bark Park (6.8 miles)
    • Cravens Park (7.5 miles)
    • W.O. & Zeta Workman Park (8.7 miles)

    Frequently Asked Questions

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