Arlington Residence And Rehabilitation Center
Save405 Duncan Perry Road, Arlington, TX 76011
For more information about senior living options: (844) 490-3973
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Arlington Residence and Rehabilitation Center evokes a wide range of reactions from families who have sent loved ones there. One reviewer bluntly summed up the most alarming concern by stating, "This is unsafe for anyone to live or work," capturing the fear some feel about safety and overall conditions. Yet, many others describe a starkly different reality - one where warmth, care, and a genuine sense of community persist despite serious challenges. Across the feedback, the facility is depicted as a place that can feel like a home when things are aligned, but also as a setting where safety, staffing, and cleanliness issues can undermine the experience.
A strong thread in the narratives is the impact of the new management team and leadership. Dozens of voices celebrate a transformation toward greater compassion, clearer communication, and a visible commitment to residents and their families. The atmosphere is repeatedly described as calm and positive, with staff who are attentive, patient, and dedicated to delivering top-quality care. Families express relief and peace of mind when they feel their loved ones are in a facility that treats them with dignity and respect, and many specifically commend the director of nursing (DON) and front-desk staff for their warmth and responsiveness. The new leadership is credited with raising the bar and turning the place into something that feels more like a home than a sterile facility.
However, the positive narrative is tempered by ongoing, serious concerns that recur in several reviews. Understaffing and underfunding are repeatedly cited as root causes for frustration and risk, including long delays when residents press call bells, sometimes waiting two hours or more for assistance. Some reviewers describe a disconnect between the care they expect and what actually happens, noting that staffing levels can affect everything from meal assistance to timely medication administration. In another troubling thread, comments allege instances of unsafe or inappropriate handling of medications and other basic protections, with claims that staff sometimes send medications back rather than administering them and that staff may intrude into patient rooms during hospital visits without adequate safeguards.
A subset of reviews details alarming allegations about patient treatment and staff behavior. One reviewer accuses Arlington of "patient dumping" - sending a loved one to the hospital and then facing eviction or other punitive actions - while another recounts a direct confrontation with an administrator who allegedly hung up when the issue was raised and claimed such actions were illegal. These accounts contribute to a perception among some families that there are significant gaps in accountability and communication, especially during transitions to hospital care or in-house management decisions.
Conditions within the physical building are another point of contention. Several reviews describe an environment that is dirty, with a pervasive odor, and an old, outdated feel. Complaints about cleanliness, smells, and the overall condition of the facility contrast with occasional praise for cleanliness and organization noted by other reviewers. Some reviews mention a strong contrast between negative first impressions and later improvements, suggesting the facility can feel better as staffing stabilizes or administration changes occur. This inconsistency can leave families uncertain about what to expect on any given day.
The reviews also document more troubling incidents, including reports that staff theft affected residents' belongings while they were away at the hospital, and that there was little visible action taken to address the problem. Such allegations, even when disputed, contribute to a climate of caution for families evaluating Arlington as a long-term care option. Medication-related concerns, with notes about medications not being given as prescribed and the perception of inconsistent care, further emphasize the importance of reliable oversight and transparent communication in maintaining trust.
On the more uplifting side, many testimonials highlight individual staff members who made meaningful differences in residents' lives. Names like Sandra at the front desk, Marissa the social worker, and various nurses and aides appear repeatedly as sources of kindness, patience, and professionalism. Families describe enjoying meals together, holiday events, and activities that foster family involvement. The care teams are praised for being thorough, friendly, and engaged with residents and their families, and several reviewers credit strong personal connections with staff for improving the residents' quality of life. The praise often centers on the perception that the people - nurses, aides, social workers, and administrative staff - care deeply about the residents beyond routine tasks.
Toward the end of the feedback, there is a clear shift in tone for many reviewers who have observed Arlington under new ownership. They report a dramatic, positive turn in the facility's culture and operations, with better communication, more organized care, and a renewed sense that the administration is listening to families. A recurring theme is gratitude for the new director and social worker who are described as approachable and responsive; families note that post-discharge follow-up calls to check on loved ones demonstrate a level of care that helps restore confidence. Thanksgiving dinners, better food experiences, and improvements in how families are kept informed are cited as tangible signs of progress, reinforcing the sense that the new leadership is genuinely committed to elevating the resident experience.
In sum, Arlington Residence and Rehabilitation Center is portrayed as a place of contrasts: stories of heartfelt care and memorable moments of connection sit alongside concerns about safety, staffing, and facility conditions. The common thread across reviews is that leadership and staff have the power to shape the experience significantly - either toward a nurturing, home-like environment or toward a setting fraught with delays, confusion, and frustration. For families navigating care decisions, Arlington seems to promise both hope and caution: a facility with dedicated professionals and a patient-centered ethos, tempered by real-world challenges that require ongoing attention, accountability, and resources to ensure every resident receives safe, respectful, and dependable care.
The Arlington Residence And Rehabilitation Center in Arlington, TX is a comprehensive assisted living community that offers a wide range of amenities and care services to its residents. The community strives to provide a comfortable and supportive environment for seniors to enhance their quality of life.
This community offers numerous amenities designed to meet the needs and desires of its residents. There is a beauty salon on-site where residents can receive professional grooming services. The option for cable or satellite TV is provided for entertainment. Community operated transportation is available to help residents get around easily. A computer center allows residents to stay connected with loved ones and engage in online activities.
The dining room provides restaurant-style meals where residents can enjoy delicious and nutritious meals prepared by the in-house staff. For those who prefer independent cooking, there is a kitchenette available. Housekeeping services ensure that the living spaces are kept clean and tidy.
Residents have access to various recreational opportunities within the community, including a fitness room, gaming room, small library, and outdoor space for relaxation. Scheduled daily activities are organized by the staff, while resident-run activities encourage social interaction among the residents. Planned day trips allow residents to explore new places and create memorable experiences.
The care services provided at Arlington Residence And Rehabilitation Center cater to the individual needs of each resident. A 24-hour call system ensures that assistance is promptly available when needed. Trained staff members are available round-the-clock for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
The mental wellness program focuses on promoting emotional well-being among the residents through various therapeutic activities. Special dietary restrictions are taken into consideration when preparing meals, including diabetes diets and other special dietary needs.
In terms of convenience, transportation arrangements can be made not only for non-medical purposes but also for doctor's appointments. Move-in coordination helps new residents settle into their new home smoothly.
Overall, the Arlington Residence And Rehabilitation Center offers a vibrant and caring community where seniors can enjoy a comfortable lifestyle with access to various amenities, care services, and social activities. With nearby cafes, pharmacies, restaurants, and places of worship, residents have convenient access to essential services in the surrounding area.
Arlington Residence And Rehabilitation Center is located at 405 Duncan Perry Road, Arlington, TX 76011 in Tarrant County, Texas
Arlington Residence And Rehabilitation Center on seniors.fyi includes 5 photos including images showing garden, landscaping, outdoors, outdoor, potted plants, bedroom, television, decor, and more.
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