1910 Medi Park Drive, Amarillo, TX 79106
For more information about senior living options: (844) 490-3973
The Arbors is described as a very clean facility with a warm, home-like environment. The staff are welcoming, informative, and caring, providing professional care. Nurses and CNAs are exceptional and attentive to residents' needs. The food is good, and the dining experience is pleasant. The rooms are comfortable, with accessible bathrooms and spaces to relax. The facility offers amenities like a salon, library, and social areas, enhancing the overall experience. The care team is knowledgeable and helpful, supporting rehabilitation and recovery.
Staff were rude and uncaring, and the reviewer reported that personal belongings and jewelry were stolen. There was no reliable protocol for care-plan meetings when the responsible staff were out, leaving families with little information. Wounds were mishandled, with a seeping wound left untreated for weeks and the wound vac not consistently used or sent home. The doctor was described as clueless and disinterested, with delays in orders for topical cream and compression socks. The facility was severely understaffed, leading to little therapy, missed baths, and impersonal care. Medications were given incorrectly on multiple occasions, including three instances for one patient. A family reported the death of a loved one due to neglect and lack of timely care in rehab. Nighttime noise from staff and residents made rest difficult.This community is best suited for families seeking post-acute rehabilitation in a clean, comfortable setting where meals and social amenities are a clear plus, and where the emphasis is on getting back on the feet with a pleasant environment. The Arbors can work well for residents who respond to a welcoming atmosphere, accessible dining options, and a range of on-site activities. It is less ideal for those who require rigorous, consistently coordinated medical oversight, careful medication management, or high-frequency, discipline-specific therapy under close supervision. Importantly, The Arbors does not accept Medicaid, a factor that shapes who can realistically use it based on funding needs.
Alternatives should be on the radar for anyone who prioritizes strict clinical governance and reliable, uninterrupted medical attention. Several reviews highlight gaps that can become high-stakes problems: incomplete or inconsistent care-plan meetings, delayed or poorly communicated orders, and uneven follow-through on wound care and medication administration. If a loved one depends on timely doctor communications, precise wound management, or frequent, high-intensity therapy, a facility with stronger, more predictable clinical protocols or one that accepts Medicaid may be a safer fit. For families with a history of needing vigilant advocacy, another nearby option could reduce risk of adverse events.
The strongest positives at The Arbors are tangible and meaningful when the facility is operating smoothly. The environment tends to be clean and pleasant, with recently described or well-maintained patient rooms. Food is frequently praised, and the dining room, social spaces, and amenities such as a salon and library create opportunities for socialization and dignity in daily living. Several staff members - particularly nurses and aides - are remembered for warmth, responsiveness, and a genuine desire to help. Those small, everyday acts of care can make a meaningful difference in recovery and overall experience, especially during lengthy rehab stays.
However, the main Cons endure and can overwhelm the positives when staffing is stretched thin or clinical processes falter. Numerous reviews describe difficulty obtaining timely information about care plans and treatment progress, sometimes with real consequences for health management. Medication errors - reported on multiple occasions - are a red flag in a post-acute setting, along with delayed medications that worsen conditions like swelling or heart failure symptoms. Wound care lapses, missed orders, and even cases of patients going days without necessary treatment illustrate how critical reliable oversight and robust communication are to outcomes. Reports of nighttime noise, limited weekend therapy, and staff shortages amplify concerns about consistency and safety. Allegations of theft and other quality-of-care failures further complicate the decision to place trust here.
Practically evaluating The Arbors requires a proactive, hands-on approach. Prospective families should insist on clear, written protocols for care-plan meetings, and ask who is responsible for patient progress when the primary planner is out. Request a tour during peak activity to observe communication among staff and residents, and specifically inquire about the therapy schedule, weekend availability, and how often patients are mobilized from bed to chair. It's essential to verify the system for medication administration and incident reporting, and to ask about any recent improvements in staffing or training. If Medicaid coverage is relevant, alternatives that accept Medicaid should be explored, along with potential private-pay options that align with budget and needs.
Ultimately, The Arbors can be a reasonable pick for families prioritizing a pleasant, home-like rehab environment with good food and a capable, caring staff in many shifts. The facility's ambiance and social offerings are meaningful assets for quality of life during recovery. Yet the risk calculus leans toward caution: without steadfast staffing, rigorous clinical oversight, and dependable care-plan execution, positive outcomes are uncertain. For families who can maintain active oversight, press for transparent processes, and plan for potential advocacy on behalf of their loved one, The Arbors offers a viable path to recovery. For those requiring predictable medical governance, or those navigating Medicaid funding, it is prudent to compare alternatives more closely and basket in options with stronger, consistently implemented clinical protocols.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Amarillo International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arbors in Amarillo, TX is a well-appointed assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community boasts a range of amenities including a beauty salon, cable or satellite TV, a computer center, and a fully furnished environment. Residents can enjoy their meals in the elegant dining room with restaurant-style dining or prepare their own meals in the convenient kitchenette available in each unit.
For entertainment and recreation, The Arbors offers a gaming room, a small library, and outdoor space for residents to enjoy. There is also a fitness room and wellness center for those who prioritize physical wellbeing. High-speed internet and Wi-Fi are available throughout the community for residents to stay connected.
Care services provided include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. The staff also ensures medication management and special dietary restrictions are followed. A mental wellness program is available to promote mental health among the residents.
Transportation arrangement services are provided both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is also offered to make the transition into The Arbors seamless.
The community's location is advantageous with several cafes, parks, pharmacies, physicians offices, restaurants, places of worship nearby. Additionally, theaters and hospitals are easily accessible within close proximity.
Residents can expect personalized care and an active lifestyle at The Arbors in Amarillo, TX.
The Arbors is located at 1910 Medi Park Drive, Amarillo, TX 79106 in Randall County, Texas
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