The Arbors

1910 Medi Park Drive, Amarillo, TX 79106

For more information about senior living options: (844) 490-3973

3.6 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility was exceptionally clean during the grandmother's stay, even while undergoing renovations.
  • pro The staff at The Arbors were attentive and caring, providing great care to the residents.
  • pro The dining experience was enjoyable, with delicious food and a nice dining room atmosphere.
  • pro The rooms in the facility were described as very nice, contributing to a comfortable environment.
  • pro Residents had access to various amenities, including a salon, library, rehabilitation services, and ice cream available during the day.
  • pro The staff was welcoming and knowledgeable, effectively answering all questions from families during their loved one's transition after skilled nursing care.

Cons

  • pro The treatment provided at Arbors rehab was inadequate, as one reviewer found their mother-in-law without pajamas on multiple occasions and reported poor service from a particular nurse.
  • pro One reviewer mentioned that there was not enough staff available to provide proper care.
  • pro Another review indicated that the food was the only positive aspect of the facility, suggesting dissatisfaction with other services.
  • pro Concerns were raised about the facility's inability to accept Medicaid, indicating potential accessibility issues for some patients.

Review

The Arbors rehabilitation facility has garnered a mixed bag of reviews from families who have placed their loved ones in its care. On one hand, some families report a deeply troubling experience marked by inadequate treatment and alarming neglect. A particularly distressing account concerns a mother-in-law named Evagene, who reportedly received horrific care at the facility. Her family discovered her on two occasions without proper pajamas, suggesting issues with personal hygiene or staff attentiveness. This incident raised serious concerns about the level of supervision and support provided to patients, especially when they are most vulnerable. The family expressed disappointment regarding the overall treatment, implying that significant changes are needed within the organization to ensure patient welfare and safety.

Contrastingly, other reviewers highlight positive experiences during their loved ones' stays at The Arbors. One reviewer shared fond memories of their grandmother's time there in 2017. They noted that despite undergoing renovations at the time, the facility maintained an exceptional level of cleanliness and offered attentive, caring staff who provided great care throughout her stay. Such testimonials demonstrate that while the facility may have shortcomings, many individuals experienced competent nursing and support services.

However, there seems to be a common concern regarding staffing levels across several accounts. Some families reported feeling that there weren't enough staff members available to meet residents' needs effectively. Insufficient staffing can lead to situations where patients do not receive timely assistance or monitoring, exacerbating feelings of neglect or even creating opportunities for accidents or mishaps like those described by Evagene's family.

Despite these shortcomings in staffing and care quality reported by some families, several relatives expressed satisfaction with specific aspects of The Arbors’ operation. For instance, food quality received praise from multiple reviewers—one mentioned that their mom loved the meals provided at the facility while another appreciated that ice cream was served during afternoons as an enjoyable perk for residents. Additionally, features such as the salon, library, and nice dining room contribute to a pleasant living environment for residents during recovery.

The physical conditions of The Arbors also received commendation from some families who emphasized its cleanliness and considerate preparation for transitional care from skilled nursing back home or to further rehabilitation settings. One review pointed out how welcoming and knowledgeable staff members were when answering questions posed by concerned families about their loved ones’ treatment plans—a reassuring aspect for those navigating complex healthcare processes.

While it's crucial for potential clients to weigh these contrasting accounts seriously when considering whether or not to utilize The Arbors' services—as patient satisfaction varies greatly based on individual experiences—the insights drawn from these reviews underscore important themes surrounding healthcare provision: consistent quality of care is paramount, adequate staffing is essential for meeting residents’ needs effectively, and facilities must continuously strive toward improvement in order to secure trust among patients' families navigating these challenging circumstances.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Amarillo International (12 miles away) Amarillo International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Arbors in Amarillo, TX is a well-appointed assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community boasts a range of amenities including a beauty salon, cable or satellite TV, a computer center, and a fully furnished environment. Residents can enjoy their meals in the elegant dining room with restaurant-style dining or prepare their own meals in the convenient kitchenette available in each unit.

For entertainment and recreation, The Arbors offers a gaming room, a small library, and outdoor space for residents to enjoy. There is also a fitness room and wellness center for those who prioritize physical wellbeing. High-speed internet and Wi-Fi are available throughout the community for residents to stay connected.

Care services provided include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. The staff also ensures medication management and special dietary restrictions are followed. A mental wellness program is available to promote mental health among the residents.

Transportation arrangement services are provided both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is also offered to make the transition into The Arbors seamless.

The community's location is advantageous with several cafes, parks, pharmacies, physicians offices, restaurants, places of worship nearby. Additionally, theaters and hospitals are easily accessible within close proximity.

Residents can expect personalized care and an active lifestyle at The Arbors in Amarillo, TX.

Nearby Places of Interest

Physicians

  • Pedi Providers (0.1 miles)
  • Total Womens Care (0.1 miles)
  • Children's Healthcare Associates (0.1 miles)
  • Potter-Randall County Medical (0.2 miles)
  • High Plains Oral & Facial Surgeons (0.3 miles)
  • Douglas Stephenson DO (0.4 miles)
  • Beltone Hearing Center (0.4 miles)

Restaurants

  • Hud's (0.1 miles)
  • Donut Stop (0.8 miles)
  • Slim Chickens (1 miles)
  • Public House (1 miles)
  • Chop Chop Japanese Steakhouse (1 miles)
  • Logan's Roadhouse (1.1 miles)
  • McDonald's (1.1 miles)

Hospitals

  • B C S-Med Center League House (0.1 miles)
  • THOMAS E CREEK VA MEDICAL Center (0.9 miles)
  • Amarillo VA Health Care System (0.9 miles)
  • Northwest Texas Rehabilitation Hospital (1 miles)
  • Veterans Health Administration (1.1 miles)
  • Children's Hospital (1.3 miles)
  • Plum Creek Healthcare Center (2 miles)

Pharmacies

  • Signa Pharmacy (0.4 miles)
  • Panhandle Nuclear Pharmacy (1 miles)
  • Walgreens (1.3 miles)
  • Remedies Pharmacy (1.4 miles)
  • Walmart Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • United Supermarkets Pharmacy (1.7 miles)

Cafes

  • The Coffee Bean and Tea Leaf (0.4 miles)
  • Girasol Cafe & Bakery (1 miles)
  • Palace Coffee (1.1 miles)

Parks

  • Medi Park (0.7 miles)

Theaters

  • Regal UA Amarillo Star IMAX & RPX (1 miles)

Places of Worship

  • Grace Church (1.9 miles)

Frequently Asked Questions

Where is The Arbors?

Nearby Communities

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