For more information about senior living options: (866) 208-4318
3.7 from 109 reviews
5 stars
61
4 stars
15
3 stars
4
2 stars
2
1 stars
27
Overall Review of Hillside Heights Rehabilitation Suites
common20 reviews mention this
Staff warmth and help stand out
Many residents describe staff as friendly, caring, and responsive.
Across the reviews, residents and families often highlight staff members who feel approachable and genuinely helpful during intake, day-to-day care, and when concerns come up. Multiple reviewers say nurses and CNAs communicated well and made them feel welcomed, including positive mentions of follow-through when updates were requested. A smaller set of reviews goes the other direction, describing rudeness or poor responsiveness, especially during moments when help was needed.
common18 reviews mention this
Clean, updated building impressions
Residents and families frequently comment on cleanliness and appearance.
Many reviews describe the facility as clean, well maintained, and decorated in a way that feels welcoming rather than institutional. Several reviewers specifically mention cleanliness in rooms and common areas, and a few connect the look and upkeep to feeling more comfortable during rehab or longer stays. A few negative reviews still reference care problems, but they generally do not contradict the overall cleanliness comments.
common10 reviews mention this
Therapy helps people regain strength
Therapy is frequently described as beneficial and hands-on.
A recurring theme is that physical and occupational therapy helped residents get stronger, regain mobility, or feel supported in their rehab plan. Reviewers mention OT being beneficial and therapists being attentive to individual needs rather than sticking only to a generic schedule. While some reviews criticize staffing or delays, the more common pattern is that therapy teams were seen as professional and effective during short stays and repeat rehabilitation.
caveat12 reviews mention this
Safety and staffing concerns recur
Some reviews raise serious concerns about care timeliness and safety.
Several residents and families describe moments where they felt basic needs were not met promptly, including medication and assistance timing, call bell responsiveness, and supervision concerns. There are also reports centered on medical errors or insufficient monitoring after incidents, with families describing outcomes that worried them. A related thread is staffing being too thin for the number of patients, which reviewers connect to delayed responses during acute or urgent situations.
caveat2 reviews mention this
Memory care expectations don't match
Some families say memory-care needs weren’t met.
Two reviews specifically describe situations involving residents with Alzheimer’s or memory challenges, with families saying the experience did not align with expectations for memory care. One reviewer points to distressing staff behavior captured on camera, while another focuses on a general lack of respectful, consistent care. These accounts stand out as a clear gap for families seeking a safe environment for memory-related needs.
common8 reviews mention this
Food quality gets mixed feedback
Dining feedback ranges from satisfying to needing improvement.
Some reviewers say food was good or that residents were generally satisfied with meals, including mentions of enjoying options like a grill. Others describe the food as not the best, with specific complaints about repetition or how certain meals were served. A separate thread mentions that dining experience and communication could be better for some residents, particularly when updates around leaving for dining aren’t clear.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Amarillo International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Amarillo, Texas offers a diverse range of amenities and services that can cater to the needs of seniors looking for a convenient and comfortable living environment. With several places of worship nearby, including Hillside Christian Church and Trinity Fellowship Church, seniors have access to spiritual support and community engagement. There are also various dining options such as Rosa's Caf� & Tortilla Factory and Metropolitan - A Speakeasy for social gatherings with friends or family. In terms of healthcare, there are multiple pharmacies and physicians within close proximity, ensuring easy access to medical services. Additionally, the presence of John Stiff Park provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a blend of convenience, healthcare facilities, and recreational options that make it a suitable choice for senior living in Amarillo.
Places of Worship
Hillside Christian Church (0.4 miles)
Trinity Fellowship Church Hollywood Road Campus (3.1 miles)
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
120 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Amarillo International (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive care with ample amenities and strong family communication.
Top Cars for Senior Drivers and Essential Safety Innovations
A Closer Look at Private Pay Home Care
Comprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care