Hillside Heights Rehabilitation Suites
Save6650 South Soncy Road, Amarillo, TX 79119
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The therapy and nursing staff are very professional and treat residents with respect. The facility itself is nice, and several staff members treat residents with true compassion and care. The staff are really special people who do a job most of us could not, and concerns are addressed promptly. The facility is clean and beautiful, with a welcoming, first-class environment. Skilled nursing and rehab services are excellent, with therapists who go above and beyond. The nurses are great every time and the care is top-notch. The interior design is impressive, looking like a high-end hotel. The new director has made a tremendous difference, creating a positive and friendly atmosphere. The overall experience is positive, with many residents feeling safe and well taken care of.
The reviews describe Hillside Heights as the worst nursing home experience, with residents heavily sedated from the start and no support from staff, indicating pure negligence. The staff are portrayed as unprofessional, rude, and uncaring, with some reviewers saying the place should be closed. The environment is described as cold and prison-like, with residents treated without dignity or respect. There are multiple reports of neglect: residents left unattended, ignored after falls or strokes, and delayed responses from care staff. Several accounts allege shouting and mistreatment by staff, including a nurse yelling at a resident and threats about medical decisions. Discharge is criticized as occurring without adequate aftercare or rehabilitation instructions, leaving loved ones at risk. Understaffing is a common theme, leading to poor communication, missed meals, and insufficient attention to residents. Some reviewers claim harm or death occurred linked to the facility, including dehydration and rapid decline after admission. Medication mismanagement and poor record keeping are described as dangerous and unacceptable.Hillside Heights Rehabilitation Suites in Amarillo is best suited for seniors who enter recovery with clear rehab goals and who prize a polished, hotel-like setting. The facility often delivers strong physical therapy, attentive nursing presence, and a clean, well-maintained environment that can support mobility and strength gains during short-term rehab stays. Families should expect a front-dline experience that feels organized and pleasant, with staff who many times demonstrate genuine warmth and a willingness to respond to needs promptly. The best fit here includes residents who can benefit from a robust rehab program and who can tolerate fluctuations that come with a large, busy campus.
Those considering alternatives should weigh the realities of a facility that can swing from highly capable to dangerously inconsistent. Several reviews describe under-staffing and uneven care quality, especially in long-term care or memory-care segments. Families who require unwavering 24/7 supervision, a consistently calm atmosphere for dementia care, or highly predictable response times may find safer options elsewhere. When safety, predictable staffing, and uniform treatment are priorities, other communities with stronger track records in long-term residential care may offer greater peace of mind.
The strongest positives here are tangible: skilled rehab teams, thoughtful nursing attention, and a facility that is consistently described as clean and well-kept. Several families commend therapists for their attentiveness and a workforce that genuinely collaborates to move a resident forward, along with administrative staff who help coordinate admissions and follow-up care. The aesthetic and logistical side - well-appointed rooms, inviting common areas, and a culture that can feel welcoming - amplifies the rehab focus and can smooth the return-to-home process. In this light, Hillside Heights offsetting factors include reliable day-to-day operation and visible dedication from many care professionals.
However, the most significant red flags are hard to ignore for anyone evaluating long-term or memory-focused care. Widespread reports of rude staff, missed call lights, and slow or absent responses strain trust in the facility's ability to sustain safe care. Memory-care experiences are notably mixed, with families recounting episodes of distress, yelling, and signs of neglect that undermine the very safety the campus promises. Serious concerns about aftercare planning, medication management, and even life-or-death situations have appeared in reviews, including allegations of inadequate response to emergencies and gaps in record-keeping. These issues temper enthusiasm for the rehab strengths and demand rigorous oversight.
In making a decision, families should press for specifics: who will be assigned as the primary point person on both rehab and long-term care, what the staffing ratios look like during peak hours, and how the administration tracks and addresses safety or quality concerns. Tour the rehab gym and patient rooms with questions about meal timing, tray delivery, and the consistency of therapy plans. Request to speak with the director of nursing and the administrator about aftercare protocols, memory-care procedures, and how information is communicated to families. A frank, on-site assessment will reveal whether the environment aligns with the resident's needs and the family's expectations.
The bottom line is pragmatic and decisive: Hillside Heights can be an excellent choice for active rehab and for families who can actively participate in care coordination, especially when the short-term recovery objective is the priority. The facility's beauty, cleanliness, and many compassionate staff members create a credible foundation for a successful rehab stint. Yet the location carries credible risk for long-term residents or memory-care patients if staffing remains inconsistent or if oversight falters. For families unwilling to supervise closely, or for those whose loved ones require steady, uniform care, alternatives with stronger long-term safety records are worth serious consideration. In short, Hillside Heights is a strong option when rehab and a welcoming environment are the primary aims, provided that ongoing vigilance and clear communication are part of the care plan.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Amarillo International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillside Heights Rehabilitation Suites is an assisted living community located in Amarillo, TX. Our community offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.
Our amenities include various on-site activities to keep our residents engaged and social, such as gaming rooms, a fitness room, and a small library. We also provide beauty salon services to help our residents look and feel their best. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Residents can enjoy their meals in the company of others or utilize the kitchenette in their fully furnished apartments for more private dining.
We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet throughout our community. For transportation needs, we provide both community-operated transportation for group outings and individual transportation arrangements for non-medical purposes like doctor's appointments.
When it comes to care services, we provide 24-hour call systems and supervision to ensure the safety and well-being of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Our staff also provides medication management for those who require it. We offer diabetic diets and can accommodate special dietary restrictions.
In terms of activities, we offer a variety of options both on-site and within the local community. Residents can participate in planned day trips, fitness programs, resident-run activities, and scheduled daily activities organized by our dedicated staff. Additionally, there are several cafes nearby for socializing or enjoying a cup of coffee with friends.
For convenience, there are numerous parks, pharmacies, restaurants, places of worship, theaters, and hospitals in close proximity to our community. This ensures that residents have easy access to essential services and entertainment options.
At Hillside Heights Rehabilitation Suites in Amarillo, TX, we strive to provide a welcoming environment where residents can live comfortably while receiving the care and support they need.
This area of Amarillo, Texas offers a diverse range of amenities and services that can cater to the needs of seniors looking for a convenient and comfortable living environment. With several places of worship nearby, including Hillside Christian Church and Trinity Fellowship Church, seniors have access to spiritual support and community engagement. There are also various dining options such as Rosa's Café & Tortilla Factory and Metropolitan - A Speakeasy for social gatherings with friends or family. In terms of healthcare, there are multiple pharmacies and physicians within close proximity, ensuring easy access to medical services. Additionally, the presence of John Stiff Park provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a blend of convenience, healthcare facilities, and recreational options that make it a suitable choice for senior living in Amarillo.
Hillside Heights Rehabilitation Suites is located at 6650 South Soncy Road, Amarillo, TX 79119 in Randall County, Texas
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