The Heights Of Alamo

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  • Interior

    A caregiver providing support to an elderly woman in a comfortable indoor setting.

  • Decor

    A spacious and elegant lobby area featuring stylish furniture and ambient lighting.

  • Building

    View of a building entrance with flags flying and a sign reading 'Terrabrook'.

  • Architecture

    A well-maintained building surrounded by lush green grass and a clear blue sky.

  • Trees

    A serene park featuring well-maintained pathways, lush greenery, and a pavilion under a bright blue sky.

  • Dining

    A spacious dining area featuring tables draped in blue tablecloths, illuminated by a chandelier.

  • Landscaping

    A beautiful residential building set against a clear blue sky.

  • Lighting

    A modern reception area featuring a stone counter, ambient lighting, and decorative flowers.

  • Lobby

    A modern reception area with a stone counter and floral arrangement.

  • Healthcare

    A caregiver engages in a supportive conversation with an elderly resident, emphasizing compassion and connection in healthcare.

  • Wheelchair

    An elderly man sitting in a wheelchair, smiling and enjoying his time in a care facility.

  • Vegetables

    A plate of savory beef with rice and mixed vegetables, ready for a delicious meal.

The Heights Of Alamo

1214 South Alamo Road, Alamo, TX 78516

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
88
4 stars
3
3 stars
0
2 stars
1
1 stars
8

Skilled Nursing Facility

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    Overall Review of The Heights Of Alamo

    Pros

    • pro The staff are very nice and professional, and the facility is clean, cozy, and feels like home.
    • pro The facility is beautiful and clean, with attentive staff.
    • pro The staff and the speech therapist are friendly and welcoming.
    • pro The staff were beyond amazing in how they treated residents and supported families.
    • pro The rooms are spacious and attended to daily.
    • pro The meals are appetizing, and dietary staff provide alternatives when needed.
    • pro The social worker and nursing directors show endless patience.
    • pro Lynn and Claudio are a comfort to the family, and the resident thought highly of them.
    • pro It is a place where loved ones receive quality care.
    • pro The staff are helpful and knowledgeable; the environment is very clean.
    • pro The staff are kind, attentive, and always ready to help with questions.
    • pro The environment is welcoming and feels like a community rather than a facility.

    Cons

    • pro They were very disappointed by the treatment of their father at the facility.
    • pro A nephew found the patient covered in vomit, suggesting neglect.
    • pro The patient was told to use the restroom in his diaper rather than the toilet.
    • pro The staff reportedly scolded the patient after he dropped his food.
    • pro The reviewer advised others to think twice before choosing the facility.
    • pro They had been extremely hesitant to place a loved one in a nursing facility due to prior bad experiences and low national ratings.

    Review

    The Heights of Alamo emerges in these reviews as a place that many families come to see as a true home for their loved ones. Across a broad range of comments, the facility is repeatedly described as clean, cozy, and welcoming, with a vibe that makes patients and visitors feel cared for rather than logged in and forgotten. Several reviewers call it their favorite option by a wide margin, praising not only the physical space but the sense of community that pervades the hallways and common areas. The overall tone is one of gratitude and reassurance, with families expressing relief at finding a place that prioritizes comfort and dignity.

    A central thread throughout the positive feedback is the quality and warmth of the staff. Reviewers consistently highlight the professionalism, kindness, and attentiveness of caregivers, nurses, aides, and support personnel. Specific departments and roles receive praise, from the administrative team to the dietary staff and therapists. Comments often mention that staff members go above and beyond to answer questions, explain care plans, and make family members feel involved in the process. Names recur in glowing terms - Lynn (Zuveida) and Claudio as especially supportive figures who brought comfort during trying times, and a range of therapists and caregivers who were described as patient, approachable, and highly capable. The sentiment is clear: skilled, compassionate care is a defining hallmark of the Heights.

    The rehab and therapy experience also stands out in the reviews. Several clients or family members describe undergoing rehabilitation after strokes or surgeries, with therapists who are described as professional and encouraging. Patients note that therapy teams - speech therapists, occupational therapists, physical therapists - were thorough yet gentle, never rushed, and focused on creating a positive, motivating environment for recovery. The social workers and nursing directors are credited with answering countless questions and guiding families through complex decisions, while the overall sense from families is that their loved ones are treated with respect and patience during a challenging time.

    The physical surroundings and daily environment receive frequent praise as well. Reviewers repeatedly mention the facility's beauty, cleanliness, and home-like atmosphere - the kind of setting where decor, landscaping, and well-maintained lobbies contribute to a sense of peace. Observations about the landscape, gardens, and seasonal touches help paint a picture of a place designed to soothe and reassure. Practical details also come up often: the building feels fresh and orderly, with a clean scent and well-kept spaces; the visitor areas include a secure, organized process (including a welcoming lobby and a dedicated receptionist who helps guests). The dining experience is another positive note, with comments that meals are appetizing and that staff will offer acceptable alternatives if preferences aren't met, underscoring a responsive approach to nutrition.

    The interpersonal dimension - how families feel treated and supported - recurs throughout the narratives. Many reviewers emphasize that staff members are friendly, respectful, and genuinely engaged with both patients and their families. The sense of belonging is reinforced by mentions of accommodative visiting policies, which allow families to spend meaningful time with loved ones without rigid constraints. Phrases like "the place you want your loved one to be cared for" reflect a strong emotional endorsement: this is a setting that families trust and want to become a lasting part of their caregiving story. In several accounts, even routine interactions - front-desk conversations, hallway greetings, and staff willingness to answer questions - contribute to a feeling of community and security.

    Amid the largely positive experiences, there is at least one significant caution raised in these reviews. A reviewer recounts a troubling incident: a father's weeks-long stay devolved into distressing conditions, with a family member finding him in a vulnerable state and reporting inadequate care in moments of distress, including how he was treated after an unfortunate incident with vomiting and food clearance. This account stands in stark contrast to the broader pattern of praise and serves as an important reminder that, as with any care setting, experiences can vary and vigilance remains essential. The arrival of a single negative perspective invites readers to consider both the strengths and the potential areas for reflection and improvement, encouraging families to evaluate in person and voice any concerns directly.

    Taken together, the collection of reviews portrays The Heights of Alamo as a place characterized by dignity, attentiveness, and a strong sense of community. Families repeatedly acknowledge not only clinical competency but also the human touch that makes difficult transitions easier to endure. From compassionate caregivers and skilled therapists to beautiful surroundings and a responsive administrative team, the facility seems to deliver a well-rounded, high-quality experience. If you are seeking a place that blends professional rehabilitation with a comforting, home-like atmosphere, these accounts suggest that The Heights of Alamo is worth considering, with the caveat that visiting and speaking with staff directly can help you gauge whether it aligns with your family's unique needs and expectations.

    Features

    Housing

    • 54 resident community capacity 54 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McAllen Miller International (7 miles away) McAllen Miller International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Heights Of Alamo in Alamo, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look and feel their best. The community also provides cable or satellite TV for entertainment purposes.

    Transportation is made easy with community-operated transportation services, as well as assistance in arranging non-medical transportation to doctors' appointments. For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet throughout the community.

    The dining experience at The Heights Of Alamo is exceptional, with restaurant-style dining available in the spacious dining room. Special dietary restrictions are accommodated to ensure all residents receive proper nutrition. Additionally, meal preparation and service are provided, taking away the burden of cooking for oneself.

    There are plenty of opportunities for socializing and staying active within the community. Residents can engage in fitness activities at the fitness room or participate in resident-run activities. Planned day trips and scheduled daily activities offer further entertainment options.

    Care services at The Heights Of Alamo include 24-hour call system and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents take their medications correctly. A mental wellness program is implemented to support residents' emotional well-being.

    The community's location benefits from its proximity to parks, pharmacies, physicians' offices, restaurants, and places of worship nearby. This makes it convenient for residents to access various amenities outside of the community as well.

    Overall, The Heights Of Alamo provides a compassionate environment with extensive amenities and care services to cater to the unique needs of each resident while promoting an active lifestyle in a supportive community setting.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (2.1 miles)
    • CVS Pharmacy (3.6 miles)
    • Walgreens (3.7 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (3.9 miles)
    • Walgreens (5.7 miles)
    • Walgreens (7.3 miles)

    Restaurants

    • Whataburger (2.1 miles)
    • Wingstop (2.1 miles)
    • McDonald's (2.2 miles)
    • Burger King (2.4 miles)
    • McDonald's (3.3 miles)
    • KFC (3.6 miles)
    • Taco Palenque (3.7 miles)

    Parks

    • San Juan Municipal Park (3.2 miles)
    • Harlon Block Park (7.8 miles)
    • McAllen's 2nd Street Trail (9 miles)

    Places of Worship

    • Basilica of Our Lady of San Juan Del Valle - National Shrine (3.3 miles)

    Physicians

    • Ashley Pediatrics (4.5 miles)
    • Donna Children's Clinic (5.3 miles)
    • Alonso, Ramiro, MD Industrial Health Works (7.2 miles)
    • DHR Health Orthopedic Institute (7.8 miles)
    • Urology Institute at Renaissance (8 miles)
    • McAllen Pediatric Associates (8.1 miles)
    • Opengates Urgent Care (8.5 miles)

    Cafes

    • Starbucks (5.4 miles)
    • Luby's (5.4 miles)
    • Starbucks (6.8 miles)
    • Starbucks (7.2 miles)
    • Starbucks (7.4 miles)
    • Starbucks (7.4 miles)
    • Starbucks (8 miles)

    Theaters

    • Cinemark Theatre (5.6 miles)
    • Cinemark Hollywood USA (7.6 miles)
    • AMC Edinburg 18 (8 miles)

    Transportation

    • McAllen Miller International Airport (MFE) (7.1 miles)
    • McAllen Bus Terminal (7.4 miles)

    Hospitals

    • Edinburg Conference Center At Renaissance (8 miles)
    • Doctors Hospital at Renaissance (8 miles)
    • South Texas Health System Behavioral (8.1 miles)
    • Doctors Hospital At Renaissance (8.1 miles)
    • DHR Health Rehabilitation Hospital (8.2 miles)

    Frequently Asked Questions

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