Southern Tenn Medical Center

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Southern Tenn Medical Center Southern Tenn Medical Center

Southern Tenn Medical Center

629 Hospital Road, Winchester, TN 37398

For more information about senior living options: (844) 490-3973

3 from 75 reviews
5 stars
33
4 stars
6
3 stars
0
2 stars
1
1 stars
35

Skilled Nursing Facility

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    Overall Review of Southern Tenn Medical Center

    Pros

    • pro The doctors and medical staff were fantastic.
    • pro The care was excellent and the response time was great.
    • pro The nursing staff was wonderful.
    • pro The medical and administrative staff were very professional and caring.
    • pro Nurse Dianna provided patient, thorough care and explained options during labor.
    • pro Nurses Britney and Kelsey were great at answering questions before discharge.
    • pro Nurses Sarah and Jelaine were considerate with the newborn.
    • pro Emile Sykes is an excellent therapist.

    Cons

    • pro The reviewer would give the hospital negative stars and advises others not to go, even in an emergency.
    • pro They claim their mother was released from the ER despite clear signs of severe illness, which the reviewer says was mischaracterized as high blood pressure.
    • pro They state the staff are incompetent and uninformed.
    • pro They say the hospital nearly killed their wife by delaying care during an ectopic pregnancy.
    • pro They criticize the billing process as ridiculous, with confusing co-pays and a robotic-to-human payment flow.
    • pro They allege a breach of confidentiality when nurses discussed other patients in front of them.
    • pro They describe being treated like a joke and left waiting for hours in pain in the ER.
    • pro They suggest going to Nashville for care if possible.

    Review

    A review collection from patients and families paints a hospital system that elicits dramatically different reactions, depending on who you speak to and when. On one end, there are loud warnings to avoid certain facilities at all costs, with dire stories of misdiagnoses, delayed care, and privacy slippage. On the other end, there are testimonies of life-saving interventions, compassionate staffing, and experiences that leave patients grateful for the care they finally received. The truth, as these accounts show, seems to hinge on individual encounters as much as on the overall capabilities of the medical team.

    Several entries convey a strong sense of distrust and fear. One reviewer starts with a harsh verdict, saying "If I could give this place a negative 5 stars I would" and urges not to go there for anything, especially in a medical emergency. Another patient describes a frightening ER experience where a family member appeared acutely ill - conversations with people who weren't there, a drop in blood pressure, and a diagnosis labeled as "high blood pressure" that the reviewer feels was completely inappropriate. The same account alleges that crucial time was wasted; only after being transferred elsewhere did the patient's true condition become clear. In a separate, equally stark account, a near-tragic pregnancy outcome is narrated: a wife with an ectopic pregnancy is left in the ER for hours with severe pain and dropping blood pressure, before a surgical team finally intervenes and removes liters of blood. The reviewer accuses the hospital of incompetence and of releasing someone in danger, a sentiment echoed by others who felt that serious conditions - pneumonia, sepsis, or unstable blood pressure - were not adequately addressed in a timely fashion.

    Compounding these harsh critiques are concerns about privacy and confidentiality. One reviewer describes staff gossiping about patients in a public area, a breach that left them feeling embarrassed and exposed at a moment when they were seeking care. There are also mentions of confusion around discharge planning that could have put recovering patients at risk, and repeated frustrations with the administrative side of care - billing and payment processes that feel opaque or onerous, including attempts to pay Medicare premiums and cope with confusing co-pays. The sense conveyed is that administrative friction and communication gaps can undermine the experience of what should be a straightforward medical visit or hospitalization.

    Against these accounts stand several testimonies that describe truly high-quality care and outcomes. A patient who had spent years seeing various doctors and medical professionals notes a turning point after an ER admission: doctors finally focused on the right diagnosis, the hospital stay lasted six days, and the care team succeeded in treating the underlying problem. The reviewer describes the medical staff as "fantastic" and acknowledges that, despite previous dead ends, healing and renewed hope followed the proper diagnosis and treatment. In their view, the difference between weeks or months of decline and recovery came down to the right team zeroing in on the issue and communicating clearly about the plan.

    Care within maternity services emerges as a particularly positive thread in many accounts. A specific birth experience at the Winchester Hospital Labor and Delivery Unit is remembered as thoughtful and well-supported by a broad team of nurses. Several names are highlighted for praise, with Nurse Dianna singled out for exceptional patience, coaching, and clear explanations during labor. The reviewer notes that Dianna would step out to give the couple space to discuss options, return with information, and guide them through push techniques and decisions - an approach that made the birth experience feel collaborative and reassuring. The Todding and nursing staff at the Child Birth Center are described as consistently gentle, informative, and engaged, with the overall impression that the care team respected the parents' choices while maintaining thorough monitoring and support for both mother and baby.

    There are also numerous positive reports about the ER and hospital floors, where care is described as efficient and professional. Some reviewers recount prompt evaluations by physicians or physician assistants, bedside X-rays, and timely pain management that made a meaningful difference in their comfort and recovery. A patient who dislocated a shoulder notes rapid assessment, a quick reduction, and a relief of pain, with the care team praised for knowledge and compassion. Others describe overnight stays in quiet, clean rooms with attentive nursing and competent diagnostic workups. In several entries, the nursing staff is repeatedly lauded as a consistent source of reassurance and expertise, from hands-on care to emotional support during anxious moments.

    Beyond individual encounters, several reviewers speak to the broader value of therapy and rehabilitation services. A therapist named Emile Sykes is singled out as excellent, with ongoing improvement attributed to regular, disciplined practice. The care extended by physical therapy and nursing teams is framed as thorough and professional, contributing to a positive overall impression of the hospital's capacity to deliver long-term, holistic care. Across multiple notes, "Nursing staff were wonderful" or "very professional and caring" recurs as a theme, reinforcing the sense that, when the system works well, it delivers compassionate, capable service that patients remember with gratitude.

    The message that threads through these diverse experiences is nuanced. These accounts depict a hospital system capable of extraordinary lifesaving care and deeply empathetic, patient-centered interactions. They also reveal real and serious concerns about the consistency of care, appropriate triage, privacy, and administrative processes. The contrast between the most positive reviews - where a patient emerges with not only healing but renewed hope and a sense of respect and partnership with clinicians - and the most negative ones - where patients fear they were left untreated or mishandled - highlights a hospital landscape that is not uniformly the same day to day or department to department.

    Ultimately, the collection suggests that outcomes may depend on a combination of factors: the particular department, the time of day, the individual clinicians on duty, and the hospital's ability to coordinate care across the full spectrum of services - from emergency stabilization to maternity, from inpatient nursing to physical therapy. For some patients, the system represents a lifeline and a source of genuine gratitude. For others, it represents fear, frustration, and a sense of being passed between providers. The repeated calls to seek care elsewhere in certain circumstances, or to insist on prompt, decisive action when a life-threatening situation arises, underscore the ongoing need for strong communication, consistent standards of care, and vigilance around patient privacy and billing practices. In this complex picture, the core takeaway is that high-quality medical care is possible here, but it is not guaranteed to arrive consistently for every patient or every visit.

    Features

    Housing

    • 46 resident community capacity 46 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Southern Tenn Medical Center in Winchester, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility is fully furnished and includes amenities such as cable or satellite TV, a dining room, a small library, and outdoor spaces for residents to enjoy.

    Residents at this assisted living community also have access to various care services, including 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and a mental wellness program. The staff at Southern Tenn Medical Center is committed to providing personalized care tailored to each resident's specific needs.

    Dining options at this community cater to special dietary restrictions, ensuring that residents receive proper nutrition and enjoy their meals. Meal preparation and service are provided by the dedicated staff.

    To promote an active and engaging lifestyle, the community offers resident-run activities as well as scheduled daily activities for all residents to participate in. This allows residents to socialize with one another and pursue their interests within a supportive environment.

    The location of the Southern Tenn Medical Center is also advantageous. With numerous parks, restaurants, places of worship, physicians' offices, and hospitals nearby, residents have easy access to necessary services and resources.

    Overall, the Southern Tenn Medical Center in Winchester, TN provides a comfortable and caring environment for seniors who require assistance with daily tasks while maintaining their independence.

    Nearby Places of Interest

    Physicians

    • Winchester Pediatrics 1 (0 miles)
    • Winchester Pediatrics (0.1 miles)
    • Winchester Pediatric Clinic (0.1 miles)
    • Karen Maze- Wellstream Family Medicine (0.1 miles)
    • Orthopedics (0.1 miles)
    • Orthopaedic & Sports Medicine Clinic (0.1 miles)
    • The Sleep Center (0.2 miles)

    Hospitals

    • Southern Tennessee Regional Health System (0.1 miles)
    • Womens Center (0.1 miles)
    • Southern Tennessee Cardiology (0.1 miles)
    • Renal Care Group (0.7 miles)
    • Southern Tennessee Cardiology: Dr Basaraba MD (0.7 miles)
    • Emerald (9.7 miles)
    • Southern Tennessee Regional Health System Sewanee (10.2 miles)

    Places of Worship

    • Winchester Church of Christ (0.3 miles)
    • Winchester Christian Center (1.4 miles)
    • Church of Christ At Little Mountain (1.8 miles)
    • First Baptist Church of Decherd (2.2 miles)
    • Christ The King Anglican Church (2.5 miles)
    • General Conference Of Seventh-Day Adventists (2.9 miles)
    • Jehovah's Witnesses (3.3 miles)

    Restaurants

    • Holt's Diner (1.4 miles)
    • Camino Real Mexican Restaurant (1.5 miles)
    • KFC (1.5 miles)
    • Long John Silver's (1.6 miles)
    • McDonald's (1.7 miles)
    • Hardee's (1.7 miles)
    • Las Margaritas (1.8 miles)

    Parks

    • Winchester City Park (2.9 miles)
    • Greenway Talyor Creek (6.3 miles)
    • Abbo's Alley (9.5 miles)
    • Harton Park (15 miles)

    Theaters

    • Sewanee Union Movie Theatre (9.7 miles)

    Cafes

    • Sewanee Inn (9.7 miles)
    • Stirling's Coffee House (10 miles)
    • Mountain Goat Market (14.9 miles)
    • Gallery 41 (15 miles)

    Pharmacies

    • Sewanee Market (9.8 miles)
    • Fred's Pharmacy (14 miles)
    • Tullahoma Drug Store (14.5 miles)
    • CVS Pharmacy (14.7 miles)

    Frequently Asked Questions

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