Southern Tenn Medical Center in Winchester, TN
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Information last verified:
629 Hospital Road, Winchester, TN 37398
For more information about senior living options: (844) 490-3973
Kaitlyn Martin is an amazing OB-GYN. The nursing staff were wonderful and professional. Ceanna was absolutely fantastic and attentive. Nurse Dianna was patient, explained options, and helped through labor. Nick the MRI technologist was amazing and made the experience comfortable. The ER team delivered excellent, prompt, and compassionate care. The newborn care unit nurses provided outstanding care and support.
The ER staff and facility are criticized as poor in every aspect. A patient was stripped naked and had all belongings taken after she questioned policy, with multiple lies told about it. Skyler, an ICU nurse, is described as the worst nurse ever—rude and in the wrong job. The hospital is labeled incompetent and useless, with patients misdiagnosed or released despite clear symptoms. The ER staff allegedly ignored a patient for hours, triggering an anxiety attack. The maternity/childbirth unit is described as filthy, with blood, hair, and dirt in rooms and bathrooms. Patients faced long wait times for tests/scans and left without clear explanations. Confidentiality was breached when staff discussed patients' private information openly.This Winchester community is best suited for families that want local access to routine hospital services, especially maternity and short-stay surgical care, and for patients who are willing to work with a variable ER experience in exchange for proximity and some standout bedside care. On favorable days the OB/GYN team, such as Kaitlyn Martin, and the newborn unit nurses deliver compassionate, attentive attention that can make childbirth and early postnatal periods smoother. The same pattern shows up in rehabilitation and therapy: therapists like Emile Sykes and several PT staff earn consistent praise for professionalism and practical help. When the right crew is on shift, the care can be thorough, the facilities clean, and the communication clear enough to keep families at ease during planned procedures or short hospital admissions. This department-level reliability can be a major plus for families prioritizing local access and a positive experience in elective or routine medical journeys.
Those who should consider alternatives are precisely the families facing complex or high-stakes needs, or those who require consistently predictable emergency care. The reviews repeatedly flag the ER as a high-variability environment, with long waits, miscommunications, and in some cases concerning clinical decisions. Several postings describe missed or misdiagnosed conditions, delayed tests, and discharge decisions that left loved ones inadequately prepared for home recovery. Complaints about privacy, intake processes, and the quality of certain medical decisions point to a pattern of inconsistency that can be dangerous when rapid, accurate assessment is essential. For anyone prioritizing urgent, reliable emergency medicine or complex, timely diagnoses, alternative hospitals in Tullahoma, Nashville, or Vanderbilt-affiliated centers are frequently recommended by families who have faced these gaps.
In weighing the pros against the main cons, the decisive factor is consistency. The facility earns real value when functioning as a community hospital that shines in maternity, post-acute rehab, and certain surgical pathways, with staff who communicate well and stay with a patient through the course of a stay. The downsides, erratic ER performance, occasional misdiagnoses, and recurring concerns about discharge planning, privacy, and billing friction, undermine the sense of safety that families seek in a hospital. Pros like quick responsiveness in some units, skilled nurses in the newborn and post-op environments, and competent surgical teams can offset many routine cases, but they do not fully offset scenarios where care is fragmented or delayed. The hospital’s strengths matter, but they are not uniformly available across shifts, departments, or patient acuity levels, which makes this a facility that rewards careful routing rather than blanket trust.
Privacy and bedside manners show dramatic splits across reviews. Some patients report compassionate, capable teams who keep families informed and treat the patient with dignity; others recount rude doctors, dismissive nursing staff, or a sense that information is withheld or poorly explained. Instances of rough discharge experiences, rooms that feel unclean, or delays in critical interventions, like missed pneumonia diagnoses or delayed pain control, tend to color overall impressions more than the isolated strengths of particular departments. For decision-making, this means a clear plan: when a condition is straightforward and a plan is in place, the hospital can execute well. When symptoms are ambiguous or weaving toward high-risk territory, the likelihood of gaps increases, and the risk profile shifts upward.
The maternity and newborn care stories illustrate both halves of the equation. On one hand, the birth center has produced positive, memorable experiences, with nurses who coach through labor and postpartum care and doctors who explain options with patience. On the other hand, multiple accounts describe dirty rooms, inconsistent postnatal attention, and a lack of consistent staffing that can unsettle new families during a vulnerable time. For families evaluating this community, a practical approach is to book elective services where the team has a track record of coordination and clear communication, and to verify who will be on duty during the stay. In emergency scenarios, proceed with the expectation that the ER may need persistent advocacy from the family or a swift pivot to an alternative facility if the initial evaluation proves inadequate.
The bottom line is practical: this community can serve well for local, routine care and for childbirth when the right clinicians are aligned with the patient’s needs. However, it is not a uniformly reliable option for urgent emergencies or complex medical questions. Families should plan routes with backup options, especially for high-acuity symptoms or when a second opinion is warranted. When choosing this hospital, lean into the strengths, OBGYN expertise, attentive newborn and rehab teams, and well-regarded therapy staff, while maintaining a readiness to escalate or transfer if the ER or medical management proves insufficient. For those weighing the decision, the recommended strategy is to prioritize alignment with trusted clinicians, insist on clear, timely tests and explanations, and keep a close eye on discharge plans, privacy, and billing practices. If the goal is a local hospital that can deliver excellent maternity care and competent post-acute services, this community fits that niche; for serious, uncertain, or rapidly evolving medical problems, consider alternative facilities and preserve a plan B that offers more consistent emergency and diagnostic performance.
46 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Southern Tenn Medical Center in Winchester, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility is fully furnished and includes amenities such as cable or satellite TV, a dining room, a small library, and outdoor spaces for residents to enjoy.
Residents at this assisted living community also have access to various care services, including 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and a mental wellness program. The staff at Southern Tenn Medical Center is committed to providing personalized care tailored to each resident's specific needs.
Dining options at this community cater to special dietary restrictions, ensuring that residents receive proper nutrition and enjoy their meals. Meal preparation and service are provided by the dedicated staff.
To promote an active and engaging lifestyle, the community offers resident-run activities as well as scheduled daily activities for all residents to participate in. This allows residents to socialize with one another and pursue their interests within a supportive environment.
The location of the Southern Tenn Medical Center is also advantageous. With numerous parks, restaurants, places of worship, physicians' offices, and hospitals nearby, residents have easy access to necessary services and resources.
Overall, the Southern Tenn Medical Center in Winchester, TN provides a comfortable and caring environment for seniors who require assistance with daily tasks while maintaining their independence.
Southern Tenn Medical Center is located at 629 Hospital Road, Winchester, TN 37398 in Moore County, Tennessee
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