The Waters Of Union City

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The Waters Of Union City

1105 Sunswept Drive, Union City, TN 38261

For more information about senior living options: (844) 490-3973

4.4 from 20 reviews
5 stars
14
4 stars
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3 stars
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Skilled Nursing Facility

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    Overall Review of The Waters Of Union City

    Pros

    • pro The staff are very helpful.
    • pro The facility has amazing staff and great care.
    • pro The care and compassion shown are top notch.
    • pro Administration and the Director of Nursing continually strive to improve the facility.
    • pro The food is good and therapy is excellent.
    • pro Therapy helps residents regain walking ability.
    • pro The Waters has done an excellent job taking care of residents.
    • pro The staff are described as angels who cared for loved ones.

    Cons

    • pro The food is so bad that he can't eat it.
    • pro There is a constant bad smell there.
    • pro They wouldn't admit him without almost $2,000 pre-admission.
    • pro On the first night, $100 was stolen from him.
    • pro Pudgy guy Nathaniel is completely and utterly clueless about how to perform his job.
    • pro Overall, the facility is pathetic.
    • pro It isn't clean.

    Review

    The Waters Nursing Home in Union City, Tennessee is described by many families and visitors as a place defined by its people. Across several accounts, the staff are praised for their dedication, kindness, and responsiveness. Families repeatedly highlight the facility as a place where compassionate care is evident in daily interactions, from nurses and CNAs to kitchen and housekeeping staff. The impression left by reviewers is not merely that of a building with rooms and services, but of a community where the human touch matters and where administrators seem genuinely committed to continuous improvement.

    Therapy and daily care emerge as standout strengths in many reviews. Several commenters credit the therapy program with tangible improvements in mobility and independence, noting that a loved one walked again with the facility's support. The therapists are described as excellent, and the overall atmosphere around rehabilitation feels optimistic and practical. In tandem with the therapy, the nursing and support staff receive high marks for attentiveness and warmth; visitors often remark on how the nurses and aides make residents feel seen, comfortable, and well cared for. One family even describes a sense of relief in knowing their loved one was in capable, compassionate hands during challenging times.

    End-of-life care is a recurring theme that brings a note of profound gratitude. Families with loved ones on hospice speak of consistent, respectful, and compassionate attention in the final days. In these moments, staff members are described as being in the room often, ensuring comfort, cleanliness, and dignity, while also honoring the patient's wishes. The care is presented as not just medical, but deeply human - an environment where loved ones feel supported and where the emotional burden is eased by the presence of people who truly care. Messages from caregivers and pastors who visit frequently reinforce the sense that the facility is well-led and that the team strives to uphold the highest standards during one of life's most difficult times.

    Leadership and management are repeatedly cited as contributing factors to the positive experiences at The Waters. Several reviews single out the administrator and the director of nursing as individuals who are actively working to improve the facility and its culture. One reviewer notes that the combined leadership of the administrator and the new DON has produced noticeable, positive changes, with staff who are friendly, accommodating, and welcoming. A pastor who visits regularly also lends a voice of confidence, assuring readers that from his perspective, the place is well managed and committed to doing right by residents and their families. Taken together, these observations paint a picture of a facility where leadership is approachable and focused on continual enhancement.

    As with any community, there are a few discordant notes that temper the overall praise. One reviewer raises a stark concern about food quality and smell, describing the meals as unacceptable and the atmosphere as having an ongoing bad odor. The reviewer even contends that local ownership is lacking and that cheaper ingredients may be used, wishing for government intervention to address the issue. This perspective stands in tension with the many positive remarks about staff and care, illustrating that dining experiences and ambiance can dramatically shape overall impressions of the facility for some residents and families.

    There are also sharper criticisms from a different viewpoint. A single account recounts a troubling experience in which personal money went missing on the first night, along with frustration over admission practices and questions about staff competence. That review emphasizes financial stress and perceived inefficiency, naming a particular staff member in a negative light. It's important to acknowledge that this is one negative voice among many, but it serves as a reminder that experiences can vary and that individuals may encounter problems that require direct attention and resolution.

    cleanliness and the environment evoke a mixed picture as well. Some reviewers describe the environment as very clean and well maintained, with staff who are attentive to both residents and visitors. Others explicitly state that the facility is not clean, signaling that perceptions of cleanliness can differ from person to person or from one area to another. These divergent opinions underscore the importance of ongoing attention to hygiene and upkeep, even in a setting where many residents are thriving under strong caregiving.

    Taken together, the testimonials paint a nuanced portrait of The Waters Nursing Home. The prevailing sentiment is one of gratitude and respect for the people who deliver day-to-day care - therapists, nurses, CNAs, food service workers, and administrative staff - whose daily acts of kindness and professionalism seem to form the backbone of a supportive community. The leadership appears to be actively shaping policy and culture toward continuous improvement, with multiple voices noting tangible, positive changes over time. In moments of fear, loss, or twilight years, reviewers repeatedly describe finding dignity, comfort, and companionship within these walls, often expressed through the meticulous attention to personal wishes and the quiet, persistent presence of caregivers.

    Ultimately, the landscape of experiences at The Waters is a blend of praise for compassionate, capable caregiving and cautionary notes about dining quality, odor, financial concerns, and the occasional crisis in cleanliness or staff performance. For many families, the facility represents a place where love, respect, and professional care come together to support loved ones through recovery, daily life, and, when needed, end-of-life care. The stories shared by visitors and residents alike suggest that, despite the challenges that can arise in any long-term care setting, The Waters stands out as a community that strives to honor its residents with dignity, empathy, and a commitment to improvement.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Waters of Union City in Union City, TN is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to live independently while receiving the assistance they need.

    The amenities at The Waters of Union City include a beauty salon, cable or satellite TV, a computer center, and a gaming room. Residents can also enjoy the beautifully landscaped garden and outdoor space. For those who prefer not to cook, there is a restaurant-style dining room where delicious meals are served. A small library is available for reading enthusiasts, and Wi-Fi/high-speed internet ensures that residents can stay connected with their loved ones.

    Care services at The Waters of Union City include 24-hour call system and supervision for added peace of mind. Trained staff members are available to assist with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents are taking their medications properly, and special dietary restrictions are accommodated.

    Residents at The Waters of Union City can also engage in various activities to enhance their physical and mental well-being. Fitness programs are available to promote an active lifestyle, and planned day trips provide opportunities for adventure and socialization. Resident-run activities allow seniors to share their interests with others in the community. Additionally, scheduled daily activities keep residents engaged and entertained.

    The location of The Waters of Union City is convenient as there are parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals nearby. This makes it easy for residents to access necessary resources and maintain their social connections within the community.

    Overall, The Waters of Union City provides exceptional care within a warm and friendly environment. With its extensive list of amenities and care services, it is an ideal choice for seniors seeking a supportive community that promotes independence and well-being.

    Nearby Places of Interest

    Hospitals

    • Union City Surgical Center (0.1 miles)
    • Northwest Tennessee Mental Health Center (10.6 miles)
    • Volunteer Community Hospital (10.9 miles)
    • Tennova Healthcare – Volunteer Martin (10.9 miles)
    • West Tennessee Healthcare Volunteer Hospital (10.9 miles)

    Physicians

    • Oasis Pain & Treatment Center (0.2 miles)
    • Emg Clinics of Tennessee (0.2 miles)
    • Union City Eye Care PC (0.3 miles)
    • Gore Margaret Md (0.3 miles)
    • Oral and Maxillo Facial Surgery (0.3 miles)
    • Northwest Cardiology (0.4 miles)
    • Cancer Care Center (0.6 miles)

    Places of Worship

    • Sunswept Baptist Church (0.2 miles)
    • Immaculate Conception Catholic Church (0.5 miles)
    • Faith Lutheran Church (0.6 miles)
    • Bishop Street Church Of Christ (0.6 miles)
    • Community Church of Christ (0.9 miles)
    • Cumberland Presbyterian Church (1 miles)
    • Baptist One Care Training Center-Union City (1.2 miles)

    Pharmacies

    • Kizer Pharmacy (0.3 miles)
    • Kizer Pharmacy (0.7 miles)
    • Walgreens (0.8 miles)
    • Southside Drug (10.5 miles)
    • Institutional Pharmacy (10.6 miles)
    • Evans Rexall Drug Co. (10.8 miles)
    • Van's Institutional Pharmacy (10.9 miles)

    Restaurants

    • Penny Hill Shoppe (1.2 miles)
    • P V's Hut (1.2 miles)
    • Best Donuts (1.2 miles)
    • Wendy's (1.2 miles)
    • Hardee's (2 miles)
    • Sammies (2.3 miles)
    • Patio Grill (2.3 miles)

    Parks

    • County of Park (1.6 miles)
    • Discovery Park of America (6 miles)
    • Virginia Weldon Park (11.5 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1.8 miles)
    • Train Station (2.5 miles)
    • D R Taxidermy Service (8.6 miles)
    • Illinois Central Railroad Co. (10.7 miles)
    • U-Haul Neighborhood Dealer (10.8 miles)
    • U-Haul Neighborhood Dealer (11.1 miles)

    Cafes

    • Higher Ground Coffee Shop (11.5 miles)

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