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3.6 from 47 reviews
5 stars
28
4 stars
3
3 stars
1
2 stars
1
1 stars
14
Overall Review of The Waters Of Springfield
common34 reviews mention this
Compassionate, attentive staff
Many residents and families describe staff who are kind, attentive, and responsive to care needs.
Across many reviews, people say the staff is caring, helpful, and focused on residents’ needs. Several also describe compassionate nursing and prompt help, including how caregivers repeat instructions for residents who are confused. There are also strongly negative reviews that allege neglect, disrespect, or dishonesty by staff and leadership, including concerns about safety and communication. Taken together, the reviews show strong praise for day-to-day attention, alongside a recurring group of concerns about reliability.
common7 reviews mention this
Clean, home-like feel
Residents and visitors frequently mention cleanliness and a home-like environment.
Several reviews call out that the facility is clean and feel more home-like than institutional. Others mention cleanliness in connection with positive staff observations. On the negative side, a handful of reviews complain about an unpleasant smell and describe the environment as falling short of expectations. Overall, cleanliness is a repeated point, with most comments positive but some dissatisfaction showing up in multiple visits.
differentiator6 reviews mention this
On-site therapy for recovery
Reviews often highlight physical therapy and short-term rehab recovery support.
Multiple reviews say the therapy department supported rehab progress, including reports of getting stronger and walking again after a stroke or surgery. One review describes therapy happening five days a week, and another credits the physical therapy program for helping with a hip fracture recovery. There are also concerns from a few residents that therapy was not delivered as expected during their stay. Overall, therapy is a central part of the experience described in the reviews, both in strong praise and in a smaller set of complaints.
caveat5 reviews mention this
Nursing and medication concerns
A minority of reviews raise serious worries about nursing follow-through and medication handling.
Some reviewers report missed doses of IV antibiotics or describe nurses as cutting corners, with one saying this led to worsening infection. Others allege medications weren’t administered as expected or that office personnel gave misinformation about discharge needs, including instructions for shots. Additional negative comments focus on understaffing and unmet care tasks, such as bathing and therapy, and the development of a pressure-related issue. These concerns appear alongside many positive nursing stories, but they are specific and severe in the negative reviews.
common3 reviews mention this
Food gets mixed but positive notes
A few reviews mention the food positively, while at least one is critical.
Some residents or family members say the food is good or that their loved one likes the meals. One negative review also discusses food handling, alleging that meals were sent back and that medication care didn’t happen properly. Overall, dining shows up less often than staff and care, but the comments that do mention food lean positive with isolated issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
The Waters Of Springfield on seniors.fyi includes 14 photos including images showing outdoors, building, flag, parking, landscaping, nursing home, nature, outdoor, and more.
Friendly staff and well-maintained, clean facilities.
Morningside of Springfield
Springfield, TN
4.7 from 69 reviews
$2,640 to $3,295 / month
Caring, family-like staff with strong communication in a welcoming, well-maintained setting.
The Waters Of Robertson
Springfield, TN
2.9 from 24 reviews
$3,923 to $4,191 / month
Caring, attentive staff in a clean, home-like setting with varied meal options.
The Arbors at Springfield Heights
Springfield, TN
1 from 1 review
All-inclusive amenities and 24/7 care (medication management, ADL assistance) with wellness programs and transportation.
Springfield Heights
Springfield, TN
4.9 from 32 reviews
$3,400 to $5,100 / month
Home-like setting with caring staff and engaging activities.
New Hope Senior Living
Hendersonville, TN
4.8 from 55 reviews
$4,600 / month
Elegant, home-like environment with personalized care and attentive staff.
Jubilee Hills at Goodlettsville
Goodlettsville, TN
3.7 from 22 reviews
$3,965 / month
Memory-care specialization with 24/7 staff, medication management, ADL assistance, and a dedicated mental wellness/memory program, plus furnished apartments, dining, activities, transportation coordination, and competitive local pricing.
Maple Cottage Assisted Living Transitions
Portland, TN
4.2 from 24 reviews
$3,700 to $4,300 / month
Small, intimate setting with personalized, attentive care.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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66 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Extensive on-site amenities and services (wellness, dining, transportation, beauty salon, library, Wi-Fi)
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
A Detailed Examination of Nursing Home Costs Across the U.S.
