NHC Healthcare - Springfield

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NHC Healthcare - Springfield

608 8Th Avenue East, Springfield, TN 37172

For more information about senior living options: (844) 490-3973

2.7 from 22 reviews
5 stars
7
4 stars
3
3 stars
0
2 stars
0
1 stars
12

Skilled Nursing Facility

NHC Healthcare - Springfield Costs & Pricing

At NHC Healthcare - Springfield, the monthly cost for a one-bedroom unit is set at $4,800, which reflects the facility's commitment to providing high-quality care and comfortable living conditions. This rate is notably higher than the county average in Robertson County, where similar accommodations are available for approximately $4,200, and significantly exceeds the statewide average of $3,592 in Tennessee. While these figures may suggest a premium price point, they often correlate with enhanced services and amenities that cater to residents' diverse needs, ensuring a supportive environment tailored to individual preferences and health requirements.

Floor plansNHC Healthcare - SpringfieldRobertson CountyTennessee
1 Bedroom$4,800$4,200$3,592

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    Overall Review of NHC Healthcare - Springfield

    Pros

    • pro The staff are described as caring and going out of their way to help residents.
    • pro The nursing and physical therapy teams are praised for dedication and effectiveness in rehabilitation.
    • pro The facility is noted to be clean and comfortable, with attentive care.
    • pro The dietary department is praised for down-home cooking and good meals.
    • pro The DON, Helen, is described as great, with social workers Torrey and Sam being helpful.
    • pro The staff are described as welcoming and like family.
    • pro The facility is recommended for rehabilitative needs in all areas.

    Cons

    • pro The facility is described as not accommodating and disorganized, with discourteous staff.
    • pro A reviewer claims the staff are racist and neglectful, caring more about a paycheck than residents' well-being.
    • pro The front desk staff are said to be rude and in need of retraining.
    • pro There are reports of unsafe conditions: a dirty facility with puddles, sticky floors, and gloves left around.
    • pro Care is described as unacceptable, with patients' health declining due to perceived lack of care, including MRSA infection and sepsis.
    • pro Instances of neglect are alleged, such as a patient being left naked in a chair for an hour and medications taking over an hour to be administered.
    • pro Nurse-to-patient ratios are deemed dangerously high (about 1 nurse for 40 patients) and unacceptable.
    • pro Several reviewers would not recommend the facility, citing lies, poor treatment, and a reluctance to return.

    Review

    This rehabilitation facility elicits a wide range of experiences from those who have trusted their loved ones to its care. A number of reviewers recount encounters with some of the most compassionate and attentive professionals they've seen in the field. Several families praise the nurses and techs for going above and beyond, noting that the staff consistently seemed to care deeply about their patients. In these accounts, visitors describe staff who make extra effort to help, check in, and advocate for what their relatives need. While praise for the people is common, there is also a consistent caveat regarding the quality of day-to-day life inside the building, especially around food, organization, and comfort.

    On the more critical side, a number of reviews warn prospective families away. They describe the facility as disorganized and not accommodating, with front-desk interactions described as rude and unhelpful. Some commenters urge others not to bring their loved ones here, stating that the environment is unsafe or uncaring and that the staff's primary focus seems to be administrative tasks or the paycheck rather than patient well-being. The strongest condemnations come from those who felt neglected or actively harmed, including reports of delayed medications, rooms with sick patients, and general neglect that left family members alarmed or distressed.

    There are also deeply personal stories that highlight the positive impact the facility can have. One sister notes that after seven months of care, the treatment team - including the DON, Helen; social workers Torrey and Sam; and Wendy in the business office - were all helpful, with the dietary department earning praise for "the best down-home cooking in Springfield." The sentiment here is that the care team can become like family, delivering steady support and practical help that extends beyond the bare minimum. In another testimonial, someone recovering from a severe car crash and multiple surgeries describes feeling fully supported by staff during a long rehabilitation journey, eventually regaining the ability to walk and leaving with a positive outlook and gratitude toward the facility.

    Yet even among the positive reports, there are cautions about consistency. A reviewer who spoke highly of the staff still acknowledged that the place is not perfect, urging that the care you receive is what you make of it and that dedication at all levels is crucial to a successful outcome. Others emphasize the importance of the therapeutic services - nurses, physical therapists, and other clinicians - while still noting problems like aging infrastructure, uneven food quality, and occasional lapses in daily operations. The message across these accounts is that the facility has the potential to be a life-changing place for rehabilitation, but only when administered with genuine attention to patient dignity and safety.

    Several accounts explicitly raise concerns about patient safety and infection control. One family describes a dire outcome where a patient developed a MRSA infection and sepsis, implying serious lapses in care, and another recounts an instance of a patient being left in a vulnerable position for an extended period. These stories evoke a sense of fear and caution about what can happen when supervision and hygiene are not up to standards. The seriousness of these concerns is underscored by mentions of hospital staff advising families never to return, and by the broad implication that preventable complications were allowed to arise.

    There are also voices that emphasize the staffing challenges and the implications of nurse-to-patient ratios. A reviewer complains that at night the ratio can be dangerously high, suggesting that a safer standard would be 1 nurse to 20 patients, rather than the higher load described. This perspective adds to the broader narrative about organizational priorities and the impact they have on patient care, med administration, and timely attention to patient needs. The commentary about staffing is often paired with grievances about keeping track of supplies or leaving behind nursing materials, painting a picture of a facility where administrative shortcomings can intersect with clinical ones.

    Amid the spectrum, there are accounts of consistently positive experiences with anesthesia, post-op rehabilitation, and overall care. Some reviewers recount clean environments, supportive relationships with staff, and a sense that therapy teams were well connected to patients. A few reviewers explicitly state their willingness to recommend the facility, emphasizing that for certain individuals and situations, the care received can be exceptionally good and life-affirming. The recurring theme in these stories is that the quality of care is highly conditional on the staff involved, the management of the facility, and how well the patient's needs are identified and addressed on a given day.

    In sum, the facility presents a paradoxical portrait. For some families, it is a beacon of compassionate care, where dedicated nurses, therapists, and support staff help patients regain function and return home with renewed hope. For others, the experience is marred by disorganization, perceived neglect, safety concerns, and interpersonal rudeness, culminating in serious fears about the safety and dignity of loved ones. The truth appears to be highly situational: when the right people are in place, and when processes are well-run, the rehab experience can be profoundly positive; when gaps in staffing, communication, and oversight exist, the same place can feel dangerously insufficient. Prospective families are urged to weigh individual needs carefully, visit personally, and ask pointed questions about staffing, safety protocols, and daily routines before making a decision.

    Features

    Housing

    • 107 resident community capacity 107 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    NHC Healthcare - Springfield is an assisted living community located in Springfield, TN. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. We have a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each room for entertainment purposes. We also provide community operated transportation for our residents to conveniently access nearby destinations. For those who enjoy using computers, we offer a computer center equipped with modern technology. Our dining room provides a restaurant-style dining experience for residents to enjoy delicious meals prepared by our skilled staff. Fitness enthusiasts can take advantage of our fitness room to stay active and maintain their physical well-being. Our facility is fully furnished, so residents can move in without any hassle. To cater to different interests, we have a gaming room where residents can play games and socialize with others. A beautiful garden is available for residents to spend time outdoors and enjoy nature. Housekeeping services are provided to ensure clean and tidy living spaces for our residents. Each room has private bathrooms for added privacy and convenience. In addition, we offer small library facilities for reading enthusiasts. Residents can keep in touch with friends and family through telephone services provided at the facility. Wi-Fi/high-speed internet is also available for those who want to stay connected online. We offer move-in coordination services to assist new residents during the transition process. Non-medical transportation arrangements are made for our residents as needed, including transportation to doctors' appointments. Our wellness center provides various health-related programs and activities tailored to meet individual needs. Care services offered include 24-hour call system, 24-hour supervision, assistance with daily living activities such as bathing, dressing, and transfers. We accommodate special dietary restrictions including diabetes diets and other dietary restrictions upon request. Meal preparation and service are provided by our dedicated staff members. Medication management services ensure that residents receive their medications on time and as prescribed. We also have a mental wellness program in place to support the emotional well-being of our residents. Our community is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals. At NHC Healthcare - Springfield, we strive to create a welcoming and comfortable environment where residents can maintain their independence while receiving the support they need to live a fulfilling lifestyle.

    Nearby Places of Interest

    This particular area of Springfield, Tennessee offers convenient access to various amenities that cater to seniors. Within a short distance, there are several pharmacies, physicians' offices, and a hospital for easy access to healthcare services. Additionally, there are places of worship nearby for spiritual fulfillment and community engagement. The selection of restaurants and cafes provides opportunities for socializing and enjoying meals outside the home. For outdoor recreation, there are parks within driving distance where one can enjoy nature and stay active. Overall, this area offers a mix of essential services and leisure activities that could make it a comfortable choice for senior living.

    Pharmacies

    • Springfield Drugs (0.3 miles)
    • Springfield Drugs & Soda Fountain (0.3 miles)
    • Health Mart Pharmacy (0.3 miles)
    • CVS Pharmacy (0.3 miles)
    • Southside Drug Co. (0.5 miles)
    • Walgreens (1 miles)
    • Greenbrier Pharmacy (7.9 miles)

    Places of Worship

    • Faith Apostolic Church (0.3 miles)
    • Bethel Apostolic Temple Church (1.2 miles)
    • Oakland Baptist Church (2.7 miles)
    • Bethlehem Baptist Church (6.4 miles)
    • Greenbrier United Methodist Church (6.7 miles)
    • Solid Rock Baptist Church (7.5 miles)
    • Southern Baptist Convention (10 miles)

    Physicians

    • Cowden Robert MD (0.4 miles)
    • Medical Necessities (0.4 miles)
    • Dr Dressler (0.5 miles)
    • Center Stone (0.9 miles)
    • VIP Midsouth (1.1 miles)
    • Springfield Children’s Clinic (1.1 miles)
    • Tennessee Oncology (1.1 miles)

    Restaurants

    • Public House (0.4 miles)
    • Depot Bar And Grill (0.5 miles)
    • Little Caesars Pizza (0.6 miles)
    • Burger King (0.8 miles)
    • Waffle House (0.9 miles)
    • McDonald's (0.9 miles)
    • Sonic Drive-In (1.2 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Starbucks (15.8 miles)

    Hospitals

    • Shell, Donna Northcrest Primary Care (1.9 miles)
    • Northcrest Medical Center (2 miles)
    • Northcrest Medical Care (12.6 miles)
    • Chad Youth Enhancement Center (18.3 miles)

    Parks

    • Ridgetop Station Walking Park (9.2 miles)
    • Balthrop Park (11.6 miles)
    • White House City Park (12.2 miles)
    • Grand Ole Rv Resort And Market (14.6 miles)
    • Moss Wright Park (16.4 miles)

    Frequently Asked Questions

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