608 8Th Avenue East, Springfield, TN 37172
For more information about senior living options: (866) 208-4318
NHC Healthcare - Springfield Costs & Pricing
At NHC Healthcare - Springfield, the monthly cost for a one-bedroom unit is set at $4,800, which reflects the facility's commitment to providing high-quality care and comfortable living conditions. This rate is notably higher than the county average in Robertson County, where similar accommodations are available for approximately $4,200, and significantly exceeds the statewide average of $3,592 in Tennessee. While these figures may suggest a premium price point, they often correlate with enhanced services and amenities that cater to residents' diverse needs, ensuring a supportive environment tailored to individual preferences and health requirements.
| Floor plans | NHC Healthcare - Springfield | Robertson County | Tennessee |
|---|---|---|---|
| 1 Bedroom | $4,800 | $4,200 | $3,592 |
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Overall Review of NHC Healthcare - Springfield
Pros
She had some of the very best nurses and techs.- She was treated the very best and everyone went out of their way to help her.
- Every person who interacted with her was wonderful.
- The DON, Helen, is great.
- The dietary department has the best down-home cooking in Springfield.
- Shasta and Punkin are like family.
- The staff are caring and very welcoming.
Cons
The facility is not accommodating and is disorganized, with discourteous staff.- The care provided is unacceptable, with patients’ health declining and infections occurring due to lack of treatment.
- Some reviewers allege the facility is racist and neglectful.
- The meals are served cold and hard.
- The front desk staff are rude and in need of retraining.
- Nurse-to-patient ratios are dangerously high, implying unsafe care.
Review
NHC Healthcare - Springfield is best suited for families seeking robust rehabilitation and hands-on nursing attention, especially when a loved one needs strong physical therapy and a steady, personable care team. The facility can deliver meaningful recovery outcomes for those who prioritize skilled rehab, attentive nursing contact, and a home-like atmosphere where staff are willing to go the extra mile. It is not a one-size-fits-all option, however, and the experience hinges on sustained staff reliability, consistent routines, and a willingness to advocate for specific needs. In short, it works best when rehabilitation is the priority and the family is prepared to monitor care quality closely and steer the process when gaps appear.
For families weighing alternatives, this community may be less suitable for those prioritizing uniform staffing, flawless organization, and consistently respectful service across all shifts. Consider other options if there is a heightened sensitivity to staff courtesy, predictable med administration, and a spotless, well-managed environment. The spectrum of experiences reported here ranges from highly positive to severely negative, with several reviews calling out disorganization, rude frontline staff, and reliability concerns. If a sense of safety, clear accountability, and a consistently clean setting are non-negotiable, it is prudent to explore other facilities with stronger reputations for everyday operations and patient-centered culture.
The strongest positives center on direct care and rehabilitation outcomes. Several residents experienced genuinely compassionate nursing and effective therapy, with some professionals praised by name for going above and beyond. The DON and certain social workers are highlighted as capable, and the therapy team earns frequent commendations for helping patients regain mobility. In some accounts, the environment is described as clean and the food as homey and flavorful, contributing to a more welcoming atmosphere. These elements can translate into real progress for a resident who responds well to hands-on care and a steady rehabilitation program.
Nevertheless, the volume and consistency of negative feedback cannot be ignored. Repeated concerns about bedside manners, administrative friendliness, and overall staff engagement at the front desk signal a cultural inconsistency that undermines trust. Multiple reviews describe dangerous lapses in care, delayed medications, incomplete wound or drainage management, and even patients left in uncomfortable or unsafe positions. Reports of dirty floors, scattered supplies, and general disarray raise legitimate questions about ongoing infection control, housekeeping, and daily safety. With nursing ratios, per one critique, being insufficient to cover patient loads, the risk profile rises for both routine care and emergency responses.
To make an informed choice, focus on what to verify during visits: current nurse-to-patient ratios, particularly on evenings and nights; documented response times for medications and therapies; the process for incident reporting and follow-up on injuries or infections; cleanliness standards in hallways, patient rooms, and bathrooms; and the integrity of feeding and wound-care routines. Ask to speak with the director of nursing, tour therapy spaces during a shift, and request perspectives from multiple residents and family members who currently reside there. Gather concrete examples of how staff handle emergencies, admin bottlenecks, and daily issue resolution. Only then can a clear map emerge of whether the positives can consistently offset the substantial inconsistencies evidenced in the reviews.
The bottom line is that NHC Springfield presents a high-variance experience: meaningful rehabilitation and genuinely caring therapists exist, but reliability and daily operations appear uneven. For families where rehab potential is the primary driver and active oversight is feasible, the facility can deliver notable recoveries and personal connections that make a real difference. For those who cannot tolerate recurring concerns about organization, safety lapses, and variable staff courtesy, it is wise to compare other nearby options with stronger staffing norms, tighter quality controls, and a track record of steady, respectful care. The decisive factor lies in the family’s ability and willingness to probe, monitor, and demand consistent care standards from the moment of admission onward.
107 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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