Signature Health Of Portland Rehab & Wellness Center

Pros

• The staff at the facility are very nice and responsive to concerns.
• The facility is clean, which is appreciated by families visiting their loved ones.
• Physical therapy services are available, providing residents with beneficial activities.
• Despite initial reservations about the building's appearance, some families have found that the quality of care matters more than aesthetics.

Cons

• The facility is always short-staffed, leading to inadequate patient care.
• Residents frequently go for extended periods without basic hygiene, such as showers.
• There are reports of unexplained injuries and bruises on residents that administration cannot account for.
• Family members have to visit daily just to ensure their loved ones are fed and cared for.
• Personal belongings of deceased residents are mishandled and left in public areas, showing a lack of respect and care.
• Residents often wait excessively for assistance with basic needs, such as using the bathroom.
• Food trays are frequently taken away if residents are not present, contributing to neglect.
• Toilets often overflow, indicating poor maintenance and hygiene practices within the facility.

Review

The feedback from families concerning the nursing facility is overwhelmingly negative, highlighting significant issues related to understaffing and inadequate care. Numerous reviewers express deep distress regarding the lack of attention and support their loved ones received while residing at the facility. In particular, one grieving family member recollects that nurses were often unresponsive when help was needed, with dire consequences impacting their loved one’s basic needs such as access to medication or even water. Such experiences left a lasting impression, prompting calls to avoid this institution for anyone seeking care for a family member.

One of the most alarming testimonies recounts how an elderly resident went weeks without receiving a shower. The family member's appeals for basic hygiene measures were met with negligence, resulting in actual harm during attempts to assist her in bathing. This incident raises concerns not only about physical safety but also about the emotional dignity of residents who deserve compassion and care. Furthermore, during her stay at the facility, several unexplained bruises appeared on her body, which heightened anxieties among her relatives regarding potential mistreatment or insufficient supervision.

For many families dealing with loved ones in nursing homes, regular visitation becomes essential for ensuring proper care—a burden highlighted in multiple reviews. One individual pointed out that they visited their family member twice a day just to guarantee she received adequate nutrition; without these visits, the reviewer feared their loved one would remain unfed. This reliance on family members underscores systemic deficiencies within staff levels and attentiveness at the nursing home—a poignant reminder of how critical staffing is for maintaining a nurturing environment.

Perhaps the most heart-wrenching account comes after the passing of a resident; within mere days of her death, personal belongings were found discarded in a hallway where other residents could easily access them. Items including clothing and jewelry were left unattended, illustrating a lack of respect and consideration for both privacy and dignity even after death. The response from administration—focused on procedural formalities rather than addressing this deeply troubling incident—has prompted ongoing concern regarding oversight and accountability within this facility’s management.

In addition to inadequate healthcare services, reviewers consistently mention poor overall management practices leading to dysfunction throughout operations. With only two aides responsible for caring for approximately sixty residents across three halls during night shifts, many felt helpless as they witnessed elderly individuals struggling without assistance or being forced to wait excessively long periods before receiving any form of care. Reports reveal patients begging for help using bathrooms or experiencing overflow issues due to neglect highlight an environment that fails its vulnerable population through sheer inadequacy.

Despite some more positive remarks about cleanliness and friendly staff interactions from individuals who did not initially prefer this facility as their choice, these opinions stand starkly contrasted against those recounting neglectful experiences under stressful circumstances. The acknowledgment that physical therapy services were offered even without explicit doctor orders demonstrates an awareness by some staff members about resident activity levels that may be beneficial but cannot compensate entirely for serious shortcomings seen elsewhere in patient management practices.

Ultimately, while there appears to be potential value in certain aspects like cleanliness or responsive administrative behavior towards inquiries about rehabilitation efforts—and indeed some degree of assistance given through physical therapy values—it cannot outweigh serious allegations regarding fundamental caregiving failures noted throughout numerous accounts presented by concerned families visiting this facility over time: stories filled with heartbreak over loss compounded by memories fraught with struggle begging others not repeating these unfortunate scenarios going forward into their own journeys behind closed doors amidst all too common challenges faced within our healthcare system today.

The Portland, Tennessee area offers a variety of amenities and services that cater to senior living needs. With several places of worship nearby, such as Fountain Head Baptist and Immanuel Baptist Church, seniors can easily access spiritual fulfillment. Medical care is also readily available with Sumner County Health Department and various physicians within a short distance. Pharmacies like Village Drugs and Walgreens are conveniently located for easy access to medications. In terms of dining options, there are restaurants like Ms. Emmett's Country Kitchen and Top Hog BBQ offering homestyle meals. For leisurely activities, parks such as Triple Creek Park provide opportunities for outdoor recreation. Additionally, cafes like Black Press Coffee Shop offer cozy spaces for socializing and relaxation. Should medical attention be required, hospitals like Northcrest Medical Care and Sumner Regional Medical Center are within close proximity. Overall, the Portland area provides a well-rounded environment for seniors looking to settle in a supportive community with access to essential services.

Places of Worship

• Fountain Head Baptist (2.1 miles)
• Generation Church (5.4 miles)
• Liberty Free Will Bapt Chr (5.9 miles)
• Faith Promise Baptist Church (5.9 miles)
• Immanuel Baptist Church (7.6 miles)
• Zion Upper Room Apostolic Faith Church (9 miles)
• Fairfield United Methodist Church (10.9 miles)

Physicians

• Sumner County Health Department (3 miles)
• Dr. Jeffrey Johnson - Portland Dry Eye Doctor (3.7 miles)
• Optometric Physicians of Middle Tennessee - Portland (3.7 miles)
• Middle Tennessee Nephrology (9.5 miles)
• Tennessee Orthopaedic Alliance (9.5 miles)
• Tricare (9.5 miles)
• Women's Clinic (9.5 miles)

Pharmacies

• Village Drugs (3.9 miles)
• Walgreens (4 miles)
• Perkins Drugs & Gift Shoppe (9.5 miles)
• Walgreens (9.8 miles)
• Walgreens (10 miles)
• Walmart Pharmacy (10.5 miles)
• Walgreens (11.2 miles)

Restaurants

• Sonic Drive-In (3.9 miles)
• China Buffet (4 miles)
• Taco Bell (4.2 miles)
• Milis Taqueria (4.4 miles)
• 109 Family Restaurant (5.1 miles)
• Ms. Emmett's Country Kitchen (5.9 miles)
• Top Hog BBQ (8.8 miles)

Parks

• Triple Creek Park (8.6 miles)
• White House City Park (9.9 miles)
• Bledsoe Creek State Park (12.2 miles)

Cafes

• Black Press Coffee Shop (9.2 miles)
• Black Press Coffee Shop (9.5 miles)
• Starbucks (9.9 miles)
• Panera Bread (10 miles)

Hospitals

• Northcrest Medical Care (9.5 miles)
• Srhs Bankruptcy (9.6 miles)
• Sumner Regional Medical Center (9.6 miles)

Theaters

• Ncg Gallatin (11.2 miles)

Transportation

• Alamo (13 miles)