Richland Place Senior Living Center

Pros

• The staff at Richland Place is extremely caring and attentive, creating a warm environment where residents feel loved and valued.
• Many families appreciate the dedication of the administrator, who actively engages with both residents and their families to address concerns and requests.
• Residents enjoy a variety of engaging activities, both on-site and off-site, fostering a sense of community and connection among them.
• Families have observed significant efforts from the staff to adapt to changing needs, ensuring that residents receive appropriate care as they age.
• The facility maintains clean living spaces and provides nutritious meals, contributing to an overall sense of safety and comfort for residents.
• Some families express their happiness with the management's willingness to work collaboratively with them regarding resident care challenges.
• Overall, many reviewers find that Richland Place feels like family, offering a supportive atmosphere for both residents and their loved ones.

Cons

• The assisted living facility relies on techs instead of trained nurses for medication administration, leading to concerns about care quality.
• There is only one part-time nurse on duty, which raises issues regarding adequate medical oversight.
• The activities offered are repetitive and lack variety, failing to engage residents meaningfully.
• Some staff members appear untrained and only seem interested in collecting a paycheck rather than providing quality care.
• There are reports of unattended residents and situations that could lead to falls or accidents due to insufficient supervision.
• The facility lacks proper training for staff dealing with dementia patients, which negatively impacts the care provided to these individuals.
• Meals tend to be monotonous, primarily featuring chicken, with little variety or fresh fruit options available.
• Some residents have expressed feelings of sadness or dissatisfaction despite occasional positive interactions with staff.
• There appears to be a disconnect between staff and families; concerns raised may not always be addressed effectively or empathetically by management.
• Despite some aspects feeling like family, there is an underlying sense that something essential is missing from the overall experience at the facility.

Review

The reviews for assisted living facilities, particularly Richland Place, present a complex picture of the experiences of both residents and their families. While some reviewers express deep satisfaction with the care and community provided, others voice serious concerns regarding the facility's capabilities in addressing the needs of residents with more complex health issues.

Several reviewers commend Richland Place for its dedicated staff and the familial atmosphere that pervades the environment. One review highlights that a resident's mother has adapted well to living there over a couple of years, feeling at home and cherished by staff members who are described as loving. The sense of community among families is also emphasized, with mentions of how staff interact positively with both residents and their families. This familial connection is echoed in other reviews which note that staff members often go out of their way to accommodate requests from residents and their loved ones.

However, not all feedback is positive; significant concerns arise regarding the level of medical care provided at the facility. One reviewer points out that medications are administered by techs rather than qualified nurses, leading to worries about proper oversight in health management. The presence of only one part-time nurse raises apprehension about whether residents receive adequate medical attention when needed. This lack of professional nursing support seems particularly troubling for families dealing with relatives who have increasingly complex health requirements.

In addition to staffing issues, complaints about activities offered at Richland Place suggest a need for improvement in engagement opportunities for residents. Some reviewers opine that activities are repetitive and fail to stimulate or engage all residents adequately. While some activities may suit certain individuals well, others feel disappointed by what they perceive as insufficient variety or inadequate offerings tailored specifically to interests or cognitive abilities—especially concerning those dealing with dementia or memory loss issues.

Moreover, there are accusations regarding inadequate training among staff members on handling specific resident needs such as dementia care. A family member expresses dissatisfaction due to witnessing instances where unattended residents faced risks related to falls or general neglect during critical times (like being left too long while using restrooms). The consensus indicates that while many staff members exhibit genuine kindness, further training in various aspects such as dementia care could significantly improve overall service quality.

Amidst these concerns lies an appreciation for certain aspects such as food quality and cleanliness within the facility. Reviews indicate that meals can be hit-or-miss; while there are positive remarks about food options being available upon request when preferences differ from standard offerings, complaints highlight repetitiveness—predominantly chicken-based dishes—and lack of variety, especially concerning fruits and desserts. Cleanliness within apartments and personal hygiene maintained by staff received praise as another comforting aspect contributing to residents' overall safety perception within Richland.

Ultimately, potential clients considering services from Richland Place should thoroughly weigh both positive testimonials highlighting strong community ties against troubling reports on medical care capability and activity engagement suitability for varying levels of mental acuity among seniors. It appears imperative for family members seeking assisted living arrangements—especially for loved ones experiencing progressive conditions like dementia—to search elsewhere if professional healthcare support is paramount alongside an engaging communal atmosphere tailored towards enriching lives through diverse programming.

This part of Portland, Tennessee offers a mix of dining options ranging from casual eateries like Milis Taqueria and Taco Bell to more traditional establishments like China Buffet and Ms. Emmett's Country Kitchen. Nearby pharmacies including Walgreens and Village Drugs provide convenient access to medications and healthcare supplies. Several reputable physicians' offices are within close proximity, such as Dr. Jeffrey Johnson and Optometric Physicians of Middle Tennessee. Places of worship, such as Faith Promise Baptist Church and Generation Church, cater to residents' spiritual needs. For transportation, Alamo provides car rental services for added convenience. The Medical Center At Franklin serves as the nearest hospital, ensuring residents have access to quality medical care when needed. Additionally, green spaces like Jim Roberts Community Park offer opportunities for outdoor recreation within a short drive from this location in Portland.

Restaurants

• Milis Taqueria (0.3 miles)
• Taco Bell (0.4 miles)
• China Buffet (0.5 miles)
• Sonic Drive-In (0.6 miles)
• 109 Family Restaurant (0.7 miles)
• Ms. Emmett's Country Kitchen (1.5 miles)
• Burger King (5.8 miles)

Pharmacies

• Walgreens (0.5 miles)
• Village Drugs (0.6 miles)
• Walmart Pharmacy (8.4 miles)
• Clinic Pharmacy Franklin (8.8 miles)
• CVS Pharmacy (9.1 miles)
• Sheldon's Express Pharmacy (10.1 miles)
• The Drugstore of Franklin (10.6 miles)

Physicians

• Dr. Jeffrey Johnson - Portland Dry Eye Doctor (0.8 miles)
• Optometric Physicians of Middle Tennessee - Portland (0.8 miles)
• Sumner County Health Department (1.5 miles)
• Graves Gilbert Clinic (8.7 miles)
• Robert Wesley (8.7 miles)
• Dr Karuna Ghanta Reddy M.D. (8.7 miles)
• Wesley Family Medical Center (8.8 miles)

Places of Worship

• Faith Promise Baptist Church (1.5 miles)
• Generation Church (2.1 miles)
• Liberty Free Will Bapt Chr (2.5 miles)
• Fountain Head Baptist (2.6 miles)
• Immanuel Baptist Church (3.6 miles)
• Cedar Grove Baptist Church (7.1 miles)
• Southern Baptist Convention (9.4 miles)

Transportation

• Alamo (8.5 miles)

Hospitals

• The Medical Center At Franklin (8.7 miles)
• Northcrest Medical Care (10.7 miles)

Cafes

• Best Donuts (10.2 miles)
• Black Press Coffee Shop (13.4 miles)
• Black Press Coffee Shop (13.9 miles)

Parks

• Jim Roberts Community Park (10.3 miles)
• White House City Park (11 miles)
• Triple Creek Park (13 miles)