Pigeon Forge Care & Rehab Center in Pigeon Forge, TN

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Pigeon Forge Care & Rehab Center in Pigeon Forge, TN

Pigeon Forge Care & Rehab Center is a nursing home community in Pigeon Forge, TN.

Information last verified:

415 Cole Drive, Pigeon Forge, TN 37863

For more information about senior living options: (866) 208-4318

3.6 from 116 reviews
5 stars
68
4 stars
7
3 stars
3
2 stars
6
1 stars
32

Overall Review of Pigeon Forge Care & Rehab Center

common 24 reviews mention this

Clean facility is both praised and criticized

Residents describe a facility that can feel very clean, but some report persistent cleanliness problems.

Many reviews say the building looked clean and well maintained, including comments about rooms, floors, and staff keeping things up. A smaller group of reviewers describe strong urine odors, dirty or sticky floors, and rooms that did not seem deeply cleaned. Some of the negative reviews also mention issues like dirty bathrooms, missing or stained items, and televisions or remotes not being functional.

caveat 18 reviews mention this

Food quality is a mixed point

Dining gets strong reactions, with reports ranging from very good to barely edible.

Several residents and families say the food was very good or enjoyed it during visits, including praise for dietary and variety. Other reviewers call the food awful or barely edible and say it needs to be addressed. There are also mentions of daily menu items and requests for changes, suggesting inconsistent experiences from person to person.

caveat 26 reviews mention this

Staffing and call-light response vary

Reviews describe inconsistent help timing, especially when call lights go unanswered or nurses are hard to reach.

Some reviews highlight attentive, responsive caregiving and say staff checked in and helped promptly. Other reviewers report delays getting assistance, including long waits for help, weekend coverage concerns, and call buttons not being answered in a timely way. While the community offers a 24-hour call system and 24-hour supervision, residents’ accounts still vary noticeably by day and situation.

differentiator 17 reviews mention this

Therapy and wound care stand out

Rehabilitation support is repeatedly praised, including therapy progress and specific wound care attention.

A number of reviews credit physical therapy and rehabilitation staff for meaningful progress, including walking or getting back to daily activities. Several reviewers also single out wound care support, including detailed praise for a wound care nurse and improved healing. This aligns with the community listing for skilled nursing rehabilitation services and medication management support, which residents appear to experience through therapy and care coordination.

caveat 14 reviews mention this

Communication with families is inconsistent

Families report both helpful updates and frequent difficulties reaching leadership when concerns come up.

Some reviewers say staff and office teams communicated well, kept families in the loop, and responded to questions. Others describe not receiving callbacks, difficulty getting management attention, and not getting updates about health changes or care plans. These contrasting accounts suggest communication quality depends heavily on who is involved and how quickly issues are handled.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • McGhee-Tyson (24 miles away) McGhee-Tyson (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Pigeon Forge Drugs (0.4 miles)
  • Stewart's Discount Drugs (0.6 miles)
  • Walgreens (0.7 miles)
  • Food City #665 (0.8 miles)
  • Kroger Pharmacy (1.8 miles)
  • Eddies Drug Store (4.6 miles)
  • Reams Drug Store (5.5 miles)

Physicians

  • Pigeon Forge Medical Clinic (0.4 miles)
  • Urgent Care of the Smokies (1.5 miles)
  • Dollywood Family Healthcare Center (1.5 miles)
  • CMG MTN View FMLY Med (1.8 miles)
  • Foothills Family Practice (1.8 miles)
  • UT Primary Care (4.5 miles)
  • Sevier Heart Center (4.6 miles)

Restaurants

  • Cheddar's Scratch Kitchen (0.5 miles)
  • McDonald's (0.5 miles)
  • Corky's Bar Bq (0.5 miles)
  • Old Mill (0.5 miles)
  • JT Hannah's Kitchen (0.5 miles)
  • The Old Mill Restaurant (0.5 miles)
  • Buzzed Bull Creamery - Pigeon Forge (0.5 miles)

Cafes

  • Old Mill Bakery Cafe (0.6 miles)
  • Sweet Momma's Café (0.7 miles)
  • The Island Creamery (1.4 miles)
  • Wild Bear Tavern (1.5 miles)
  • Starbucks (1.9 miles)
  • Black Rifle Coffee Company (3.1 miles)
  • Starbucks (3.3 miles)

Parks

  • Patriot Park (0.7 miles)
  • Sevierville City Park (4.9 miles)

Hospitals

  • Leconte Medical Center (5.1 miles)
  • LeConte Medical Center Cafeteria (5.1 miles)

Frequently Asked Questions

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