3030 Walnut Grove Road, Memphis, TN 38111
For more information about senior living options: (844) 490-3973
Some CNAs are very warm and caring. There are awesome people here. The caretakers who care for patients are the greatest people. The environment is nice. Some staff were wonderful, even awesome.
The facility's management lies and does not return calls. Some staff are described as evil and in need of jail, with lying to patients. There are uncaring staff; some CNAs perform only a perfunctory job. The facility is grossly understaffed, leading to poor care. Communication with doctors or nurses responsible for care is non-existent; no one returns calls. The place is described as a joke and lacks compassion for residents who cannot speak or care for themselves. Clothes and belongings are missing or mishandled, and residents are poorly cared for. A nurse is alleged to have caused a relative's death, and the facility's response is criticized.Ashton Place Health & Rehab Center in Memphis is best suited for families that can and will assume vigilant oversight, treating the facility as a setting where daily advocacy and proactive communication are non-negotiable. The environment itself can feel pleasant, and within the building there are a few CNAs who demonstrate genuine care. However, the overarching reality is that progress and safety hinge on constant family involvement and persistent requests for accountability. This is not a hands-off option; it rewards residents whose needs are modest and whose families are prepared to supervise care, chart concerns, and push for timely responses.
Those considering alternatives should note who may be better served elsewhere. Residents with higher medical or cognitive needs, memory-care requirements, or a dependence on reliable, responsive nursing and therapy teams are unlikely to find consistent support here. The reviews consistently flag under-staffing, uneven caregiving quality, and frequent communication gaps. If a loved one requires regular doctor follow-ups, urgent response to calls, or thorough, empathetic bedside care, other facilities with proven staffing levels and better family liaison processes merit serious consideration.
On the upside, the place earns occasional praise for the people who do show up and invest in residents. A subset of CNAs has been described as warm, patient, and capable, and there is a sense of "nice environment" in parts of the facility. Those bright spots matter, but they are not enough to counterbalance the systemic issues raised by multiple families: chronic understaffing, delayed or absent return calls, and a pattern of care gaps that leave families feeling unheard and residents under-served. The tension between fleeting moments of good care and frequent lapses defines the core experience there.
The core fault lies in management and staffing rather than in the physical space alone. The most damaging themes are communication failures, inconsistent supervision, and a perceived lack of compassion from portions of the staff. Instances cited range from unreturned family calls to allegations of neglectful routines, clothes going missing, and even questionable sedation practices. Such concerns cluster around the same period many residents require timely assistance and clear updates about care plans. When the main risk is that responses do not come promptly, the everyday stability of residents is put at risk, regardless of the facility's atmosphere.
For decision-making, approach Ashton Place as a facility that can work only with disciplined, ongoing family engagement. Prospective residents should demand transparent staffing ratios, consistent nurse availability, and documented communication channels with doctors and administrators. Visit several times at different shifts, request readouts on care plans, and insist on a clearly defined escalation path for concerns. If choosing to proceed, set a structured trial period with measurable benchmarks - response times to calls, daily care checks, and regular progress notes from the medical team. Have a backup plan and prompt alternatives ready in case compromises on care persist.
In the end, Ashton Place is not advisable for anyone needing reliable, high-quality daily nursing care without active family advocacy. It can serve as a provisional option for those prepared to monitor and intervene regularly, but for seniors requiring consistent attention, clear communication, and trustworthy execution of care routines, stronger options exist in the Memphis area. The prudent path favors facilities with demonstrably stronger staffing and more responsive administration, reserving Ashton Place for situations where careful oversight is feasible and the family is ready to engage at a high level.
211 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashton Place Health & Rehab Center in Memphis, TN is a premier assisted living community that provides a comfortable and nurturing environment for seniors. Our amenities are designed to enhance the quality of life for our residents, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community operated transportation for easy accessibility, and a computer center for staying connected.
Our dining room offers restaurant-style dining with delicious meals prepared and served by our skilled staff. Residents can enjoy their meals in the company of others while socializing and building relationships. For those who prefer more privacy, each room is fully furnished and equipped with private bathrooms and kitchenettes.
We understand the importance of maintaining an active lifestyle, which is why we offer various activities to cater to different interests. From our fitness room to keep residents physically active, gaming rooms for recreational enjoyment, small library for reading enthusiasts, and wellness center for overall well-being, there is always something to engage in.
At Ashton Place Health & Rehab Center, the well-being of our residents is our top priority. We provide 24-hour call system and supervision to ensure their safety at all times. Our trained staff assists with daily living activities such as bathing, dressing, and transfers. We also have specialized programs for managing mental wellness and medication management.
In addition to providing exceptional care services, we are conveniently located near numerous amenities in the Memphis area. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals are all easily accessible from our community.
Whether it's enjoying a planned day trip or participating in resident-run activities or scheduled daily activities organized by our dedicated team members; we strive to create an inclusive community where residents can thrive socially and mentally.
At Ashton Place Health & Rehab Center, we take pride in offering comprehensive care services while creating an engaging environment where seniors can lead fulfilling lives surrounded by warmth and support from both staff and fellow residents.
Ashton Place Health & Rehab Center is located at 3030 Walnut Grove Road, Memphis, TN 38111 in Shelby County, Tennessee
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