158 Mt Pelia Road, Martin, TN 38237
For more information about senior living options: (866) 208-4318
Overall Review of Diversicare Of Martin
Pros
The staff at Diversicare are consistently helpful and readily available.- They go the extra mile to support residents and their families.
- Therapists help residents regain function and get back home.
- The facility feels like a home away from home with a welcoming atmosphere.
- Nurses, CNAs, and other team members are attentive, respectful, and professional.
- The rooms and dining areas are neat, clean, and well-maintained.
- The staff communicate well and provide high-quality, compassionate care.
- The environment includes engaging activities and a supportive team.
Cons
They do not give needed medications and sign that they were given.- They do not answer a call light for over an hour.
- They give someone on a special diet things they are not supposed to have.
- They rush residents and push them out to the van with no shoes and insufficient time to dress.
- They lie when asked for something to drink because they are too lazy to get it.
- The care is subpar and unprofessional; staff are uncaring and communication is poor.
- Management does not follow through on promises or respond to messages.
- The facility is described as not the same place that used to provide excellent care.
- Ants are present in the facility.
Review
Diversicare of Martin is best suited for seniors who need short-term rehab and recovery support, with an emphasis on getting people back on their feet and home again. The community demonstrates real value for residents who can participate in structured therapy, physical, occupational, and sometimes speech, delivered by a capable team in a newer, clean, and welcoming setting. It also serves as a practical respite option for caregivers, where a home-like atmosphere and engaging activities help sustain families during the recovery window. In short, this is a strong fit for rehab-focused stays rather than extended custodial care.
Those weighing alternatives should note that daily operations require near-perfect medication management and consistently prompt call-light responses. Reviews raise serious cautions about missed or delayed medications, incomplete documentation, and slow answers to urgent requests. Additional concerns point to occasional lapses in basic daily needs, meal timing around dialysis, shower availability, and even door security. For families prioritizing flawless daily care, near-omniscient communication, and unwavering reliability, other facilities with steadier staffing and clearer escalation processes deserve serious consideration.
The strongest positives center on rehab efficacy and the staff’s accessibility. Families report that therapists help residents regain function and return to independence, and that nurses and CNAs remain attentive and present most of the day. The facility’s newer construction, clean rooms, tidy dining areas, and routine room checks contribute to a dignified, respectful environment. The activities director and targeted programming add a social dimension that supports mood and engagement. Taken together, these elements create tangible value when the primary goal is rehabilitation and regain-at-home potential.
Yet the reversible negatives temper enthusiasm. Several reviews describe uneven care quality across shifts and gaps in communication that leave families feeling out of the loop. The perception that administrative leadership does not consistently respond to concerns further erodes confidence, especially for loved ones managing complex medical needs. While some staff members receive high praise, cited wound care from a specific clinician and dedicated caregivers, the inconsistency creates a fragile daily experience for residents who depend on dependable, continuous attention.
Families evaluating Diversicare of Martin should pursue concrete confirmations before deciding. Request a current, written medication protocol with safeguards and audit practices, and plan to observe a peak-shift to gauge response times. Insist on a detailed, up-to-date care plan that is reviewed with family and clearly posted in the resident’s room. Schedule time with the administrator or DON to discuss escalation paths when issues arise, and verify staffing levels at key times to ensure sufficient coverage. Investigate how wound care, dialysis-related needs, and daily dining services are managed, and assess safety practices, door locks, call systems, and housekeeping standards, to ensure a reliable, predictable environment.
In the final assessment, Diversicare of Martin delivers a capable rehab-focused experience within a modern, clean setting and is well-suited for short-term stays and caregiver relief. The track record for therapy, visible staff commitment, and a home-like atmosphere will attract families seeking tangible rehab gains and daily warmth. However, the uneven care reports and communication gaps mean that for residents with ongoing medical complexity or strict daily-care requirements, other options may offer greater peace of mind. The decision hinges on whether rehab outcomes and a pleasant, engaging environment outweigh the risk of inconsistent daily care; for many, Diversicare can be the right choice for a defined rehab window, provided one remains vigilant about ongoing quality and clear lines of communication.
150 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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Comprehensive Exploration of Living Wills and Other Advance Directives
