Countryside Healthcare And Rehabilitation
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3051 Buffalo Road, Lawrenceburg, TN 38464
For more information about senior living options: (844) 490-3973
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The staff is excellent, professional, courteous, and friendly. Countryside is a great rehabilitation facility with polite, caring staff. The rehabilitation team is top?notch and highly skilled. The facility is clean and comfortable, and the food is great. The staff are amazing, kind, and attentive to residents' needs. The building always smells fresh and is well maintained. The housekeeping is outstanding and very attentive. Brandi in admissions is wonderful, caring, and easy to work with. Countryside is taking great care of residents and keeps families well informed. The new owners are making meaningful improvements, and residents are happy.
The facility was described as the worst facility ever, with claims of abuse toward a resident's mother and exorbitant charges for a shared room. The night staff were described as absolutely terrible, with the mother allegedly becoming unresponsive and requiring hospitalization after lack of timely care. One reviewer urged others to steer clear, calling the place a train wreck and stating it deserves no stars. Staff were accused of forcing employees to come in sick and not following guidelines, risking patients' health. The facility's five-star ratings were alleged to be paid for by employees, with poor service and poor communication. There were claims of mistreatment and neglect, including lost clothes, a resident being dropped, and false statements about him throwing himself from his chair.Countryside Health and Rehabilitation presents itself in the experiences of many visitors as a bright, welcoming place where cleanliness and a caring atmosphere set the tone from the moment you walk in. Several reviewers describe the facility as "very clean" and "always smells nice," with staff who greet you with a smile and make you feel at home. The environment is repeatedly praised for its neat and tidy appearance, fresh scents, and an overall sense that the building is well cared for. The emphasis on a pleasant first impression runs through many accounts, with visitors noting that the surroundings contribute to a comfortable, home-like feeling for residents and families alike.
The people who work at Countryside emerge in these reviews as a central strength. Comment after comment highlights staff as professional, courteous, friendly, and genuinely invested in residents' well-being. The rehab department is singled out for praise, described as "top-notch and highly skilled," while the raves extend to CNAs and nurses who are said to care deeply about those in their charge. One review even notes an employee-driven sense of belonging, describing staff as "amazing, kind, and attentive to your needs" and the team as a whole as willing to help at any time. There is a strong thread of gratitude for staff who go above and beyond, with many residents and families feeling that the care team is compassionate and dedicated.
Communication and family involvement stand out as positive themes in many of the remarks. Families report receiving timely, respectful updates about loved ones, including communication during the pandemic and ongoing checks on wellbeing. Several accounts mention staff who keep families in the loop through direct updates and through attempts to facilitate contact with residents when visits are limited, such as through FaceTime or window visits. The facility's accessibility to families during challenging times is cited as a meaningful aspect of care, with staff described as supportive when families need information or reassurance. The admissions process is also highlighted positively by at least one reviewer who found the admissions staff, particularly Brandi, to be caring, easy to work with, and focused on patient needs.
There are many heartfelt testimonies about positive day-to-day experiences and relationships formed with residents. Reviewers talk about residents feeling valued, loved, and respected, with residents' families expressing appreciation for good communication and for caregivers who treat loved ones with warmth and dignity. The sense of community among staff and residents is palpable in several posts, with comments about coworkers becoming like family and the facility offering meaningful activities that keep residents engaged. Some reviewers specifically mention opportunities for personal growth and professional development among the staff, noting that working at Countryside can feel less like work and more like a vocation dedicated to helping others.
However, not all experiences align with the positive picture. A number of reviews express serious concerns about care and safety. One account describes a nightmare scenario: a patient allegedly not receiving the rehabilitation they were promised, with night staff failing to respond promptly, leading to a critical incident and hospital transfer. Another review alleges abuse and neglect, including patients not receiving timely help, a claim of lapsed care during a difficult period, and accusations of inappropriate charges. Several comments question the facility's ethics and consistency, suggesting that some ratings may be driven by insiders rather than genuine family experiences. The warnings are direct and emphatic: "I will NEVER recommend this place," and "Do not send your LOVED one there," accompanied by specific accusations about responsiveness, safety, and even misrepresentation of services.
There is also a noticeable theme around ownership and management changes shaping recent experiences. Some reviews credit the new owners with positive, tangible improvements, noting that changes have made residents happier and more engaged, and that staff morale and resident satisfaction have improved. A few comments look forward to ongoing progress, expressing hope that openness and continuous improvement will continue, including upcoming events and open house plans. Even amid cautionary notes, there is a sense that leadership changes have begun to steer the facility toward better practices and clearer communication.
In sum, Countryside Health and Rehabilitation is described by many as a clean, welcoming facility with a caring, capable staff and a strong emphasis on resident comfort and family communication. The warmth of the team, the quality of the rehab program, and the positive atmosphere in the common areas are repeatedly celebrated. Yet the picture is not one-sided: several reviews raise serious concerns about patient safety, timely care, and ethical issues, with calls for vigilance and accountability. The mix of praise and caution suggests a facility in transition for some, with ongoing improvements being recognized by many while unresolved concerns still merit careful attention from families evaluating care options.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Countryside Healthcare and Rehabilitation in Lawrenceburg, TN offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for residents' convenience, whether it be for appointments or outings.
For those who enjoy technology, there is a computer center with high-speed internet access. Dining is provided in a spacious dining room with restaurant-style service and special dietary restrictions are accommodated. Residents can stay active in the fitness room or engage in various activities in the fully furnished gaming room.
Nature enthusiasts will appreciate the garden and outdoor space available for relaxation and fresh air. Housekeeping services ensure that living spaces are kept clean and tidy. Private bathrooms provide privacy for residents.
The community also offers move-in coordination services to make transitioning into their new home seamless. A small library is available for those who enjoy reading, and telephone services are provided for communication needs.
Care services include 24-hour call system and supervision to ensure residents' safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Specialized care such as diabetes diets and medication management are provided by trained staff members.
Mental wellness programs promote emotional well-being among residents. Transportation arrangements can be made for non-medical needs as well. A wellness center is onsite to cater to residents' health needs.
Residents can stay connected with their loved ones through Wi-Fi/high-speed internet access provided throughout the community.
In addition to these amenities and care services, Countryside Healthcare and Rehabilitation is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Overall, this assisted living community strives to provide a comfortable living environment while offering comprehensive care services tailored to each resident's unique needs.
Countryside Healthcare And Rehabilitation is located at 3051 Buffalo Road, Lawrenceburg, TN 38464 in Wayne County, Tennessee
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