Countryside Health and Rehabilitation in Lawrenceburg, TN

Pros

• Staff was excellent, professional, courteous and friendly.
• Countryside is a great rehabilitation facility; the staff is very polite and caring.
• The rehabilitation team is top-notch and highly skilled.
• Overall, the facility is clean and comfortable, and the food is great.
• They have the best CNAs and nurses; they care so much for their residents.
• The staff is amazing, kind, and attentive to residents’ needs.
• The building is always clean, and the staff is professional, willing to help at any time.
• The staff were compassionate, kind, and treated my mother with respect.
• The Rehab Department at Countryside helped my mother after her hip surgery.
• The new owners have made a big difference; residents are happy and excited to see the changes.
• My grandfather was there for therapy; they took wonderful care of him.
• Brandi in admissions is wonderful, caring, and easy to work with.

Cons

• The reviewer would never recommend this facility for anyone, citing neglect and a night staff that was terrible, even leaving a patient unresponsive.
• The reviewer described the facility as a train wreck and warned others to steer clear.
• The reviewer alleged that staff were forced to come in sick and did not follow guidelines, labeling the operation unprofessional.
• The reviewer claimed the facility buys five-star ratings and that service and communication were poor at best.
• The reviewer called the facility the worst ever, accusing abuse, excessive charges for a shared room, loss of a resident’s cell phone, never answering call buttons, and a rash from not changing a diaper.
• The reviewer described a horrible experience where staffWouldn’t help a patient use the bathroom and lacked necessary equipment.
• The reviewer said residents’ clothes were lost, a staff member dropped a resident, and there were lies about the incident.
• The reviewer criticized the night staff as absolutely terrible.

Review

Countryside Health and Rehabilitation in Lawrenceburg is best suited for seniors who need short-term or post-acute rehabilitation and want a warm, home-like environment with highly engaged, attentive staff. The model here centers on strong daily care, clean surroundings, and a rehab-focused program delivered by a team that residents and families consistently describe as patient, professional, and genuinely kind. Families seeking a facility with robust therapy services, reliable communication, and a welcoming atmosphere will find alignment. Those prioritizing around-the-clock medical complexity management or rigorous oversight beyond standard skilled nursing should consider alternatives with a more explicit emphasis on long-term clinical governance.

The core strengths are clear across most experiences. Families repeatedly praise the staff for their courtesy, responsiveness, and genuine care, with CNAs and nurses singled out for their dedication. The rehabilitation team earns frequent kudos for professionalism and effectiveness, and the building itself consistently comes across as clean, orderly, and pleasant. Residents are described as enjoying meaningful activities and the everyday hospitality, great food, a friendly front-door welcome, and an environment that feels well maintained. Admissions staff, notably Brandi, are highlighted for taking a patient-first approach, easing the process for families navigating care transitions.

The facility does not rest on its laurels, and there is visible momentum from leadership changes noted by some families. A number of reviewers point to ongoing improvements in operations and resident experience after new ownership stepped in, including a renewed emphasis on resident engagement and staff support. These positives reinforce the sense that Countryside remains a place where staff invest in residents’ well-being and where families can expect proactive communication and a responsive care culture. For families prioritizing visible, continuous improvement, this is a meaningful, tangible signal.

Yet the picture is not uniformly rosy. A subset of reviews contains serious allegations, claims of neglect, inadequate rehabilitation delivery, unresponsive night staff, and even mistreatment or financial disputes, that cannot be dismissed. While these accounts are a minority relative to the overall rating, they underscore the need for careful due diligence. Prospective families should weigh these outliers against the consistently positive feedback and verify current practices in person. The presence of such concerns means questions about patient safety, staff supervision, and governance deserve direct, pointed discussion before any placement decision.

How the positives stack up against the negatives matters for decision-making. For families whose top criteria are compassionate care, clean facilities, and a credible rehab program that supports meaningful recovery, Countryside offers a compelling package. Tour the facility with a critical eye toward night staffing, call-bell responsiveness, and current rehabilitation plans; ask for a straight-forward summary of therapy schedules, expected milestones, and daily progress notes. Request to meet with the administrator and frontline therapists, and seek recent resident or family references beyond the published reviews. The strongest choice here is one that confirms consistent, transparent care processes and aligns with the family’s risk tolerance and expectations.

In the end, Countryside Health and Rehabilitation stands out as a practical, capable option for post-acute recovery, especially for seniors who prize a caring staff, clean surroundings, and a robust therapeutic focus. It is less suited for families that cannot tolerate even isolated concerns about care oversight or who require the most stringent guarantee of zero risk in every shift. For those willing to do a thorough, in-person due diligence and to engage actively in care planning, Countryside delivers a compelling blend of warmth, competence, and renewal, and it remains worth a serious look among Lawrenceburg options.

Located in Lawrenceburg, Tennessee, this area offers a variety of amenities that cater to senior living. With multiple cafes such as Allie Grace Bakes and Cozy Cabin Coffee within a short distance, there are plenty of options for socializing and dining out. Access to medical care is convenient with physicians like Acacia Dermatology & Laser Skin Care Center and Tennessee Oncology nearby. Pharmacies like Frisbie Apothecary and Liberty Drug Store ensure easy access to medications. Transportation services such as U-Haul Neighborhood Dealer and U-Save Car & Truck Rental make it simple to get around town. Restaurants like KFC and Sue Sue's Sandwich Shop offer convenient dining options. Places of worship like Bible Truth Ministries and Meadow View Baptist Church provide spiritual support, while parks such as Rotary Park and David Crockett State Park offer opportunities for outdoor activities. The proximity to Crockett Hospital and The Women's Center ensures quality healthcare services are readily available in the area. Overall, this part of Lawrenceburg presents a well-rounded community for seniors seeking a comfortable and convenient living environment.

Cafes

• Allie Grace Bakes (2.2 miles)
• Cozy Cabin Coffee (3.5 miles)

Physicians

• Acacia Dermatology & Laser Skin Care Center (2.2 miles)
• Robert Robert L Chen Chen MD (2.2 miles)
• Acacia Dermatology (2.2 miles)
• Tennessee Oncology (2.3 miles)
• The Children's Clinic (2.3 miles)
• Lawrenceburg Family Health Center (2.3 miles)
• St Thomas Health Services (2.3 miles)

Pharmacies

• Frisbie Apothecary (2.2 miles)
• Frisbie Infusion Therapy (2.3 miles)
• Liberty Drug Store (2.9 miles)
• Frisbie Apothecary (3.5 miles)
• Ledbetter Drug Co. (3.7 miles)
• Holland's Drug (3.7 miles)
• CVS Pharmacy (3.8 miles)

Transportation

• U-Haul Neighborhood Dealer (2.3 miles)
• U-Save Car & Truck Rental (2.5 miles)
• U-Haul Neighborhood Dealer (6.2 miles)
• U-Haul Neighborhood Dealer (16.9 miles)
• Tennessee Southern Railroad (18.8 miles)
• U-Haul Moving & Storage (19.1 miles)

Restaurants

• KFC (2.5 miles)
• Little Caesars Pizza (2.6 miles)
• Stetar's Restauran (2.7 miles)
• McDonald's (3 miles)
• Pizza Hut (3.2 miles)
• Sue Sue's Sandwich Shop (3.3 miles)
• Brass Lantern (5 miles)

Places of Worship

• Bible Truth Ministries (2.5 miles)
• Meadow View Baptist Church (2.6 miles)
• Liberty Chapel Free Will Baptist (3.1 miles)
• Highland Park Baptist Church (3.4 miles)
• Ethridge Methodist Church (3.4 miles)
• Faith Church (3.5 miles)
• Cathedral Of Faith Church (3.5 miles)

Parks

• Middle Tennessee District Fair (2.8 miles)
• Rotary Park (2.8 miles)
• David Crockett State Park (3.2 miles)
• Meriwether Lewis National Monument (16.1 miles)

Hospitals

• Crockett Hospital (5 miles)
• The Women's Center (5 miles)