Laughlin Health Care Center in Greeneville, TN

801 East Mckee Street, Greeneville, TN 37743

For more information about senior living options: (844) 490-3973

4.6 from 32 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
0
1 stars
3

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    Overall Review of Laughlin Health Care Center

    Pros

    • pro Amazing place with great care and staff.
    • pro The staff are nice and the place is really clean.
    • pro The staff were awesome, kind, and professional.
    • pro Our care here has been excellent.
    • pro The staff truly makes it a home.
    • pro Laughlin is truly a gem; the staff is compassionate, professional, and goes above and beyond to care for residents.
    • pro The nursing staff at this facility is outstanding - compassionate, professional, and truly dedicated to their residents.
    • pro The facility is always clean, welcoming, and well-managed.
    • pro This facility was really great to the residents and their loved ones.
    • pro The residents had nothing but good to say about the staff.
    • pro Very friendly and caring staff from top to bottom.
    • pro The very best long-term care facility in Greeneville hands down.

    Cons

    • pro The reviewer states that staff ignored the patient's calls for help, despite her being a fall risk.
    • pro They allege that the oxygen was not hooked up correctly.
    • pro They claim the facility's diabetic meal approach ('carb control') was inappropriate, and the tray contained rotten grapes.
    • pro There were no phones in the room, and the patient's calls for assistance were ignored.
    • pro A staff member allegedly threatened to sue the family for pushing the call button and insulted them.
    • pro The family reports medications were not given for three days, contributing to a UTI and septic risk.
    • pro Overmedication with sedatives left the patient in a wheelchair for hours, half naked with waste on him.
    • pro Records were delayed for over a month, and med records from the last days were missing.

    Review

    Laughlin Health Care Center in Greeneville, Tennessee is best suited for families seeking a small, home-like setting where compassionate, personal care is the daily expectation and short- to mid-term rehab or long-term care can be managed with strong, hands-on staff involvement. The facility earns its high marks from a broad base of residents and families who praise kindness, cleanliness, and a welcoming atmosphere. It sits on a hill with hillside views that many find calming, contributing to a sense of everyday stability for those navigating recovery or chronic needs. For families prioritizing warmth, consistent nursing attention, and a tidy, well-run environment, Laughlin offers a compelling fit.

    Careful consideration should be given to households that require unambiguous, 24/7 medical oversight and fail-safe medication management. Several reviews highlight serious safety concerns that cannot be dismissed, including delayed or unresponsive assistance for basic needs, and in at least two accounts, significant gaps in medication administration and monitoring. One family described a situation where a loved one was left without timely help and was exposed to unsafe conditions, while another recounted a multi-day lapse in med passes that precipitated infection and mental decline. These accounts, though not universal, signal real risks that families must scrutinize before committing, especially when a loved one has diabetes, complex-timed medications, or high fall risk.

    Among Laughlin's strongest positives are the nursing staff's professionalism and the overall cleanliness and atmosphere. Recurrent themes praise compassionate, thorough care, approachable nurses, and a facility that feels orderly and well maintained. Families repeatedly point to the staff's dedication as the core differentiator, noting that residents receive attentive, human-centered treatment and that the rehab team communicates clearly about next steps. The setting's intimate size appears to enable more individualized attention, with residents described as being cared for with dignity, and visitors sensing a genuine commitment to residents' comfort and progress. For many, these elements translate into smoother transitions, steady improvements in rehab, and a sense that the place truly functions as a caring community.

    The negative episodes complicate the picture and must be weighed against the positives. Issues raised include inadequate response times to call bells, rooms without phones, and troubling anecdotes about the management of medications and safety protocols. Such experiences are the outliers in a facility that otherwise draws praise for its atmosphere and staff warmth, but they are not easily dismissed. They point to potential gaps in accountability, communication, and the processes that protect vulnerable residents. Families must demand transparent demonstrations of robust medication administration policies, clear escalation procedures, and a reliable, trackable system for responding to urgent needs before choosing Laughlin.

    Ultimately, the pros and cons create a nuanced decision. For families where a tranquil environment, personable caregivers, and strong rehab support are the top criteria, Laughlin presents a compelling match - provided there is confidence in the facility's ability to maintain meticulous medication management and rapid response to needs. The consistently positive feedback about staff culture and cleanliness can offset many concerns when accompanied by proactive, specific assurances from leadership about safety practices and staffing levels. However, for those whose loved one requires unwavering, hands-on medical oversight and near-instant assistance, alternatives with a longer track record of consistent med-pass and risk management may be worth exploring.

    Practically, prospective families should tour with a sharp eye for process, not just warmth. Ask for current staff-to-resident ratios on every shift, review the med administration protocol, and request documentation of how call lights are monitored and acted upon. Inquire about specific procedures for high-risk residents, how meals are tailored for conditions such as diabetes, and whether phones are universally available in patient rooms. Speak with several residents or family members about communication with the care team, and request a rehab-focused outline of daily therapy hours and goals. Laughlin can be a strong, life-enhancing choice for many, but only when the facility's claimed safeguards and daily practices align with the loved one's exact medical and security needs.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Laughlin Health Care Center is an assisted living community located in Greeneville, TN. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents. These amenities include a beauty salon for all their grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to local destinations, a computer center for digital activities, and a dining room with restaurant-style dining options.

    For recreational activities, we have a fitness room for exercise routines, a gaming room for leisurely pursuits, and a small library for reading enthusiasts. Outdoor spaces like gardens are available to enjoy nature and fresh air. Residents can stay connected with loved ones through telephone connections and access Wi-Fi/high-speed internet services throughout the facility.

    We provide comprehensive care services to cater to the individual needs of our residents. These services include 24-hour call system and supervision to ensure their safety and security round-the-clock. Our dedicated staff assists residents with activities of daily living such as bathing, dressing, and transfers. We manage medication needs diligently and offer specialized dietary plans including diabetes diets and special dietary restrictions.

    To make the transition smooth for new residents, we offer move-in coordination support. Housekeeping services keep the living spaces tidy and comfortable for residents. Transportation arrangements are made both non-medical purposes as well as transportation to doctors' appointments.

    Residents can enjoy delicious meals prepared by our culinary team while catering to any special dietary restrictions they may have. Nutrition plays a crucial role in our mental wellness program which focuses on overall well-being.

    At Laughlin Health Care Center, we recognize the importance of social interaction and engagement. Therefore, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist residents with any requests or inquiries they may have.

    Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to essential services and various entertainment options for our residents.

    In summary, Laughlin Health Care Center in Greeneville, TN is an assisted living community that offers exceptional amenities, comprehensive care services, and a vibrant social atmosphere. We strive to provide a comfortable and enriching living environment for our residents while maintaining their independence and well-being.

    Nearby Places of Interest

    Cafes

    • The Phat Cat Cafe (0.5 miles)
    • Coffee Barrel (1.1 miles)

    Physicians

    • Greeneville Eye Clinic (0.7 miles)
    • Greeneville Internal Medicine Group PC (0.7 miles)
    • S. Johnson Brad D.M.D. (0.8 miles)
    • Summit Medical Group (0.8 miles)
    • Greeneville Hearing Center (0.8 miles)
    • The Doctor's Office (1 miles)
    • Greeneville Pediatric Clinic (1.2 miles)

    Places of Worship

    • Bethesda Community Church (0.7 miles)
    • First Church of Nazarene (0.7 miles)
    • Asbury Student Ministries (1 miles)
    • Arrowhead Church (1.2 miles)
    • Evergreen Presbyterian Ministries (1.4 miles)
    • General Conference Of Seventh-Day Adventists (1.5 miles)
    • Southern Baptist Convention (1.5 miles)

    Restaurants

    • Tannery Downtown (1 miles)
    • Depot (1.1 miles)
    • McDonald's (1.3 miles)
    • Amy's Kitchen (1.4 miles)
    • Casa Guerrero (1.4 miles)
    • Wendy's (1.5 miles)
    • McDonald's (1.6 miles)

    Parks

    • Andrew Johnson National Historic Site (1 miles)
    • Greeneville Parks & Recreation (1.2 miles)
    • Baileyton Park (12.2 miles)

    Pharmacies

    • Greene County Drug (1.2 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.3 miles)
    • Community Pharmacy Of Greeneville (2.6 miles)
    • Corley's Pharmacy Solutions (2.8 miles)
    • U-Save Drug Center (20 miles)

    Hospitals

    • Greeneville Community Hospital W-ER (1.4 miles)
    • Takoma Regional Hospital (1.4 miles)
    • Laughlin Memorial Hospital (2.3 miles)
    • Laughlin Hospital Women's Center (2.3 miles)

    Theaters

    • Carmike Cinemas Towne Crossing 8 (1.8 miles)

    Transportation

    • U-Haul Neighborhood Dealer (3 miles)

    Frequently Asked Questions

    Where is Laughlin Health Care Center?

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