Donalson Care Center in Fayetteville, TN

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Donalson Care Center in Fayetteville, TN

1681 Winchester Highway, Fayetteville, TN 37334

For more information about senior living options: (844) 490-3973

3.9 from 38 reviews
5 stars
25
4 stars
3
3 stars
0
2 stars
1
1 stars
9

Skilled Nursing Facility

Overall Review of Donalson Care Center

Pros

  • pro The staff were extremely attentive to the resident with dementia and a broken femur, always helping from housekeeping to the office staff.
  • pro The nurses provided wonderful care, and physical therapy helped her walk again.
  • pro The hospice program provided attentive and supportive end-of-life care for the family and the patient.
  • pro The facility is excellent: the staff were kind, the environment was clean, and there were lots of activities.
  • pro The staff and building were in wonderful condition, and the resident looked well cared for.
  • pro The cleanliness, health and safety procedures, and friendliness of the staff impressed visitors.
  • pro The staff went above and beyond to help with transitions into this new phase and offered support in every possible way.
  • pro The majority of the staff are wonderful and kind to residents, and concerns are addressed quickly by management.
  • pro The facility is great, clean, and has very kind staff.
  • pro The facility cares about the food and treats the elderly well, making it better than other local nursing homes.

Cons

  • pro The facility is described as a horrible place where residents are treated like children and have no voice.
  • pro The food is horrible and doesn't look like real food.
  • pro Barbara at the front desk is described as a bully who gets in people's faces.
  • pro A nurse gave a patient a pain pill he wasn't supposed to receive, and another nurse chased a family member out of the building yelling.
  • pro Rehab care was nonexistent, with therapists offering only about fifteen minutes and no effort to take him to the gym.
  • pro The administration and supervisors are a complete joke, and management does not address concerns.
  • pro Staff are rude and unprofessional, with incidents of medicines being lost and poor care.
  • pro The facility needs a full investigation.

Review

Donalson Care Center in Fayetteville is best suited for families seeking active rehab and dementia-focused support in a clean, one-floor campus where compassionate hands-on care is available around the clock. The facility earns praise for the way staff across roles - nurses, CNAs, housekeeping, physical therapy, and office teams - engage with residents and families. Rehab with dedicated physical therapy, often several sessions per day, helps residents regain mobility, and hospice or end-of-life support is delivered with attention and sensitivity. For families who want a facility where activities, chapel services, bus outings, and social programming are integrated into daily life, Donalson presents as a practical home base that can contribute to a sense of familiarity and dignity during challenging transitions.

At the same time, certain realities should push families to consider alternatives. The most serious red flags center on administrative culture and consistency of care. A subset of reviews describes administration and front-desk handling as brusque or obstructive, with claims of poor communication, and some families report rough treatment or neglect by staff. Reports of medication handling problems, limited engagement by some nurses, and therapy that feels rushed or unavailable in certain moments raise questions about reliability. For families who cannot accept these kinds of inconsistencies - or who demand unwavering attentiveness, flawless medication practices, and a consistently respectful admin presence - alternative facilities may be preferable.

The strongest, verifiable strengths of Donalson offset many of the more alarming concerns when the focus is on rehabilitation and everyday well-being. Families repeatedly describe a caring, capable nursing team and a therapy program that is proactive and engaged, especially for those recovering from hip surgery or living with dementia. Cleanliness and a pleasant, home-like atmosphere are echoed in multiple visits, with residents and families noting that the environment feels welcoming and well-maintained. The breadth of activities - exercise programs, Bible studies, singing, and social outings - contributes to a sense of ongoing purpose, which is particularly meaningful for residents facing cognitive decline or long rehab courses. In the end-of-life and hospice context, attentive bedside care and steady communication help families find comfort during difficult days.

Nevertheless, the negative experiences cannot be dismissed, and they illuminate real boundaries. Some reviewers allege persistent management issues, with practitioners who do not respond promptly to concerns or semi-annual administrative friction that undermines trust. There are cautions about inconsistent medical oversight, with anecdotes of medication errors or troubling interactions between staff and families. A few accounts describe poor experiences with meal quality or perceived indifference from certain staff members. These are not universal impressions, but they are sufficiently recurrent to demand clear, proactive oversight by families who choose Donalson, especially when the loved one requires steady, predictable care or has sensitivity to stress in a care setting.

For families weighing the decision, the practical path is to use Donalson as a strong option when rehab, dementia-specific support, and a broad activity schedule are the priority, provided there is appropriate vigilance and ongoing dialogue. Engage during tours: ask about PT schedules and goals, staffing ratios on different shifts, and how care plans are updated in response to changing needs. Inquire specifically about how concerns are escalated and tracked, how medication administration is audited, and what steps are taken if a resident has a sudden decline or behavioral change. Speak with current residents and families about consistency, and consider a direct, objective assessment of the dining experience and overall environment to ensure alignment with expectations.

In conclusion, Donalson Care Center offers a practical, well-rounded option for families prioritizing rehabilitative potential, dementia-aware care, and end-of-life support in a clean, active setting. The facility's dedicated staff and strong activity calendar are real strengths that can make a meaningful difference in daily quality of life. However, prospective residents should enter with a clear plan for oversight and communication, given the serious cautions raised by some families about administrative responsiveness and care consistency. If those concerns can be addressed through diligent, ongoing engagement with leadership and staff, Donalson stands as a capable choice. If not, exploring alternatives with a proven track record of seamless management and consistently high bedside care is prudent.

Features

Housing

  • 168 resident community capacity 168 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Donalson Care Center is an assisted living community located in Fayetteville, TN. This community offers a variety of amenities and care services to ensure the comfort and well-being of its residents.

In terms of amenities, the Donalson Care Center provides a range of convenient features. Residents can visit the on-site beauty salon to pamper themselves and maintain their appearance. They can also enjoy their favorite shows and movies with cable or satellite TV in their private accommodations. Community operated transportation is available for residents who need assistance getting around town, whether it's for shopping trips or social outings. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access.

When it comes to dining, residents have access to a spacious dining room where they can enjoy delicious meals prepared by professional chefs in a restaurant-style setting. Special dietary restrictions are taken into consideration to accommodate individual needs.

To promote physical fitness and wellness, the Donalson Care Center offers a fitness room equipped with exercise equipment. The outdoor space allows residents to relax and enjoy nature, while the garden provides an opportunity for those interested in gardening activities.

For intellectual stimulation and entertainment, there is a small library stocked with books for residents to peruse at their leisure. The gaming room offers opportunities for friendly competition and social interaction.

To ensure the comfort and cleanliness of their living spaces, housekeeping services are provided regularly. Each resident has their own private bathroom for convenience and privacy.

The care services at the Donalson Care Center aim to meet the individual needs of each resident. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is readily available when needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are properly administered according to each resident's specific needs.

The mental wellness program focuses on promoting emotional well-being and providing support for residents' mental health needs. The staff also coordinates transportation arrangements for non-medical purposes, allowing residents to maintain their independence and participate in community activities.

In terms of activities, the Donalson Care Center offers a wide range of options to keep residents engaged and active. Concierge services are available to assist with planning day trips and resident-run activities. Scheduled daily activities provide opportunities for socializing and pursuing personal interests. Fitness programs are offered to promote physical well-being.

The Donalson Care Center is conveniently located near various amenities in the area. There are cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, ensuring that residents have easy access to necessary services.

Overall, the Donalson Care Center provides a welcoming assisted living community where residents can enjoy comfortable accommodations, a variety of amenities, personalized care services, and engaging activities that enhance their quality of life.

Nearby Places of Interest

Located in Fayetteville, Tennessee, this area offers a variety of amenities suitable for senior living. With several places of worship nearby such as The Rock Family Worship Center and Mt Olivet Missionary Baptist Church, residents can access spiritual support within a short distance. Additionally, there are multiple hospitals and physicians' offices in the vicinity including Lincoln Health System and Parkway Medical Group, ensuring easy access to healthcare services. For leisure and dining options, there are restaurants like Edz Wingz and cafes such as Java Road Espresso Bar & Cafe available. Pharmacies like Carter's Drug Store are conveniently located for medication needs. Transportation options like U-Haul Neighborhood Dealer and parks like Greenway Talyor Creek provide convenience and opportunities for outdoor activities. Overall, this part of Fayetteville offers a well-rounded community with resources tailored to senior residents' needs.

Places of Worship

  • The Rock Family Worship Center (1.7 miles)
  • Mt Olivet Missionary Baptist Church (2.5 miles)
  • First United Methodist Church (2.5 miles)
  • Cumberland Presbyterian Church (2.7 miles)
  • Howell First Baptist Church (2.9 miles)
  • Church of Christ of Mayberry Street (3 miles)
  • Ark Church (3.1 miles)

Hospitals

  • Lincoln Health System (1.9 miles)
  • Lincoln Medical Center (1.9 miles)
  • Huntsville Hospital Spine & Neuro Center (2.6 miles)
  • Vanderbilt Tullahoma-Harton Hospital (22.5 miles)

Physicians

  • Parkway Medical Group (1.9 miles)
  • Stonebridge Medical Associates (2.3 miles)
  • Ghearing and Thelen Family Medicine and Obstetrics (2.3 miles)
  • Doctor Beautiful (2.4 miles)
  • Fayetteville Medical Associates (2.6 miles)
  • Huntsville Hospital Physician Care-Fayetteville Medical Associates (2.6 miles)
  • Ardmore Clinic (20.6 miles)

Restaurants

  • Edz Wingz (2 miles)
  • Chuck Wagon Dinner (2.3 miles)
  • Chuck Wagon Restaurant (2.3 miles)
  • Cornbreads Kitchen (2.6 miles)
  • Raphael's Italian Restaurant (2.7 miles)
  • China Express (2.8 miles)
  • Hardee's (2.8 miles)

Cafes

  • Java Road Espresso Bar & Cafe (2.5 miles)
  • Southern Perks (12 miles)

Pharmacies

  • Carter's Drug Store (2.5 miles)
  • Lynchburg Pharmacy (12 miles)
  • Jones Drug Healthmart Pharmacy (21.6 miles)
  • Tullahoma Drug Store (21.9 miles)
  • Fred's Pharmacy (21.9 miles)
  • Fred's Discount Store (21.9 miles)
  • CVS Pharmacy (22.5 miles)

Theaters

  • Lincoln Theatre (2.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.1 miles)
  • Hometown Auto Rental (3.3 miles)
  • Budget Truck Rental (22.2 miles)
  • Alamo (22.5 miles)

Parks

  • Greenway Talyor Creek (21.6 miles)
  • Shelbyville Courthouse Square Historic District (22.4 miles)

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