Donalson Care Center in Fayetteville, TN

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Donalson Care Center in Fayetteville, TN

Information last verified:

1681 Winchester Highway, Fayetteville, TN 37334

For more information about senior living options: (844) 490-3973

4.1 from 48 reviews
5 stars
32
4 stars
6
3 stars
0
2 stars
1
1 stars
9

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Overall Review of Donalson Care Center

Pros

  • pro They note a wonderful group of people who work there; friendly staff who care about their patients.
  • pro The staff are excellent; residents receive attentive, compassionate care.
  • pro The facility is clean, well maintained, and provides a welcoming atmosphere.
  • pro Therapy services are great; residents make progress and feel well cared for.
  • pro CNAs and nurses are kind and attentive, often going above and beyond for residents and families.
  • pro Families feel supported and informed by staff and hospice teams during difficult times.
  • pro The food is good and residents are happy with their meals.

Cons

  • pro The facility is horrible and residents are treated like children.
  • pro The food is horrible and does not look like real food.
  • pro Barbara at the front desk is described as a bully who confronts people.
  • pro Therapy was inadequate, lasting only fifteen minutes and never getting him to the gym.
  • pro A nurse gave a pain medication without authorization and chased a family member out of the building.
  • pro Management did not address complaints and nothing happened after reports.
  • pro The admin and supervisors are a complete joke.
  • pro Staff misplaced all of the father’s medicines and were rude to everyone.
  • pro They lied about his insurance and suggested moving him to another facility.

Review

Donalson Care Center in Fayetteville is best suited for families seeking a rehab-forward environment where skilled therapy and attentive day-to-day care are the core strengths. The community tends to work well for seniors who are recovering from surgery or injuries and for residents who require steady, ongoing long-term care on a single, accessible floor plan. A practical, home-like setting supports regular activity participation, with plenty of opportunities for exercise, social engagement, and faith-based or recreational programs. The overarching impression from numerous families is that when therapy is the objective, this campus delivers momentum: compassionate CNAs and nurses who stay engaged with residents, a clean, orderly environment, and a rhythm of daily care that many families value during transitions from hospital to home or to a more supported living arrangement. For caregivers prioritizing tangible rehab results and a personable care team, Donalson offers a credible, grounded option.

That said, clear boundaries exist for who may want to consider alternatives. If a family prioritizes flawless administrative responsiveness, unwavering consistency in handling complaints, and a risk-free atmosphere with zero chance of friction, Donalson may not check every box. Several reviews flag concerns about management style and perceived rigidity, and a minority describe experiences that feel dismissive or disorganized. For loved ones with complex behavioral needs, memory-care challenges, or those who require extremely predictable oversight, it is prudent to explore facilities with proven, highly consistent leadership and documented safety audit trails. Families with prior experiences of medical or therapeutic missteps will want to scrutinize how the administration handles complaints, supervision, and corrective action before committing. In short, Donalson can be excellent for rehab-focused care, but it is reasonable to consider other communities if admin reliability and a consistently proactive safety culture are non-negotiable.

The strongest, most reliable positives orbit around therapy, nursing attention, and the overall care culture. Multiple families report that therapy services are effective and frequent, with therapists who work hard to progress residents toward walking and independence. Nursing care consistently appears superb in many accounts, with CNAs described as genuinely caring and attentive to daily comfort and routines. The facility’s cleanliness and pleasant atmosphere recur in praise, contributing to a sense of safety and dignity for residents. Activity programming, ranging from Bible studies and church visits to outings and day trips, helps maintain engagement and a sense of normalcy, which often translates into improved mood and cooperation with care plans. End-of-life and hospice support is highlighted as a meaningful, compassionate resource for families navigating difficult moments. Taken together, these positives demonstrate a care ecosystem that can yield meaningful gains in function, morale, and overall well-being when therapy and caregiving are well-coordinated.

Yet the surface strength is tempered by serious, recurring concerns about administration and certain staff interactions. A segment of reviews portrays management as unresponsive or heavy-handed, with parents and siblings feeling they must fight to be heard or to have concerns addressed promptly. There are accounts of medication mishaps and care gaps that erode trust, including assertions that some staff members did not deliver necessary therapy, or that interventions occurred without clear communication. In some narratives, residents or families describe hostile or dismissive behaviors from staff, creating a tense atmosphere that undermines residents’ sense of security. These critiques matter because even excellent therapists can be hampered by inconsistent supervision, high staff turnover, or a culture that prioritizes procedure over person-centered care. When such issues surface, they can negate otherwise strong clinical outcomes and threaten long-term satisfaction.

Weighing the positives against the negatives, Donalson Care Center remains a compelling option for families who value robust rehabilitation services, genuine staff warmth, and a clean, active environment, provided that administration is accessible and responsive. The standout therapy results and the evident dedication of many frontline workers can offset a great deal of daily friction for families who stay actively engaged, supporting careful care planning, frequent updates, and proactive problem-solving. However, the decision hinges on how much risk a family is willing to tolerate regarding administrative gaps or episodic safety concerns. For residents with high needs for continuous oversight or whose families demand an unblemished safety record, it is wise to benchmark Donalson against competing facilities with equally strong clinical programs but longer track records of administrative consistency and transparent accountability.

For families leaning toward Donalson, concrete steps will sharpen the decision. Schedule comprehensive tours focused on the therapy gym, medication management workflows, and the daily cadence in the rehab wing as well as long-term care areas. Interview the therapy team about frequency, goals, and how progress is documented; request to meet the director or administrator to gauge responsiveness and incident-resolution practices. Ask about nurse-to-patient ratios, on-site supervision after hours, and recent quality improvements that address prior concerns. Talk to current residents and families about how concerns are handled and whether they feel heard. If red flags emerge or if prior episodes of mismanagement seem unresolved, widen the search to nearby communities with strong rehab programs and a demonstrable commitment to proactive leadership. When alignment on care philosophy and administrative reliability is clear, Donalson becomes not merely a place to live, but a solid partner in recovery and daily living.

Features

Housing

  • 168 resident community capacity 168 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Donalson Care Center is an assisted living community located in Fayetteville, TN. This community offers a variety of amenities and care services to ensure the comfort and well-being of its residents.

In terms of amenities, the Donalson Care Center provides a range of convenient features. Residents can visit the on-site beauty salon to pamper themselves and maintain their appearance. They can also enjoy their favorite shows and movies with cable or satellite TV in their private accommodations. Community operated transportation is available for residents who need assistance getting around town, whether it's for shopping trips or social outings. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet access.

When it comes to dining, residents have access to a spacious dining room where they can enjoy delicious meals prepared by professional chefs in a restaurant-style setting. Special dietary restrictions are taken into consideration to accommodate individual needs.

To promote physical fitness and wellness, the Donalson Care Center offers a fitness room equipped with exercise equipment. The outdoor space allows residents to relax and enjoy nature, while the garden provides an opportunity for those interested in gardening activities.

For intellectual stimulation and entertainment, there is a small library stocked with books for residents to peruse at their leisure. The gaming room offers opportunities for friendly competition and social interaction.

To ensure the comfort and cleanliness of their living spaces, housekeeping services are provided regularly. Each resident has their own private bathroom for convenience and privacy.

The care services at the Donalson Care Center aim to meet the individual needs of each resident. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is readily available when needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are properly administered according to each resident's specific needs.

The mental wellness program focuses on promoting emotional well-being and providing support for residents' mental health needs. The staff also coordinates transportation arrangements for non-medical purposes, allowing residents to maintain their independence and participate in community activities.

In terms of activities, the Donalson Care Center offers a wide range of options to keep residents engaged and active. Concierge services are available to assist with planning day trips and resident-run activities. Scheduled daily activities provide opportunities for socializing and pursuing personal interests. Fitness programs are offered to promote physical well-being.

The Donalson Care Center is conveniently located near various amenities in the area. There are cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, ensuring that residents have easy access to necessary services.

Overall, the Donalson Care Center provides a welcoming assisted living community where residents can enjoy comfortable accommodations, a variety of amenities, personalized care services, and engaging activities that enhance their quality of life.

Nearby Places of Interest

Located in Fayetteville, Tennessee, this area offers a variety of amenities suitable for senior living. With several places of worship nearby such as The Rock Family Worship Center and Mt Olivet Missionary Baptist Church, residents can access spiritual support within a short distance. Additionally, there are multiple hospitals and physicians' offices in the vicinity including Lincoln Health System and Parkway Medical Group, ensuring easy access to healthcare services. For leisure and dining options, there are restaurants like Edz Wingz and cafes such as Java Road Espresso Bar & Cafe available. Pharmacies like Carter's Drug Store are conveniently located for medication needs. Transportation options like U-Haul Neighborhood Dealer and parks like Greenway Talyor Creek provide convenience and opportunities for outdoor activities. Overall, this part of Fayetteville offers a well-rounded community with resources tailored to senior residents' needs.

Places of Worship

  • The Rock Family Worship Center (1.7 miles)
  • Mt Olivet Missionary Baptist Church (2.5 miles)
  • First United Methodist Church (2.5 miles)
  • Cumberland Presbyterian Church (2.7 miles)
  • Howell First Baptist Church (2.9 miles)
  • Church of Christ of Mayberry Street (3 miles)
  • Ark Church (3.1 miles)

Hospitals

  • Lincoln Health System (1.9 miles)
  • Lincoln Medical Center (1.9 miles)
  • Huntsville Hospital Spine & Neuro Center (2.6 miles)
  • Vanderbilt Tullahoma-Harton Hospital (22.5 miles)

Physicians

  • Parkway Medical Group (1.9 miles)
  • Stonebridge Medical Associates (2.3 miles)
  • Ghearing and Thelen Family Medicine and Obstetrics (2.3 miles)
  • Doctor Beautiful (2.4 miles)
  • Fayetteville Medical Associates (2.6 miles)
  • Huntsville Hospital Physician Care-Fayetteville Medical Associates (2.6 miles)
  • Ardmore Clinic (20.6 miles)

Restaurants

  • Edz Wingz (2 miles)
  • Chuck Wagon Dinner (2.3 miles)
  • Chuck Wagon Restaurant (2.3 miles)
  • Cornbreads Kitchen (2.6 miles)
  • Raphael's Italian Restaurant (2.7 miles)
  • China Express (2.8 miles)
  • Hardee's (2.8 miles)

Cafes

  • Java Road Espresso Bar & Cafe (2.5 miles)
  • Southern Perks (12 miles)

Pharmacies

  • Carter's Drug Store (2.5 miles)
  • Lynchburg Pharmacy (12 miles)
  • Jones Drug Healthmart Pharmacy (21.6 miles)
  • Tullahoma Drug Store (21.9 miles)
  • Fred's Pharmacy (21.9 miles)
  • Fred's Discount Store (21.9 miles)
  • CVS Pharmacy (22.5 miles)

Theaters

  • Lincoln Theatre (2.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.1 miles)
  • Hometown Auto Rental (3.3 miles)
  • Budget Truck Rental (22.2 miles)
  • Alamo (22.5 miles)

Parks

  • Greenway Talyor Creek (21.6 miles)
  • Shelbyville Courthouse Square Historic District (22.4 miles)

Frequently Asked Questions

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