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3.4 from 85 reviews
5 stars
39
4 stars
6
3 stars
12
2 stars
7
1 stars
21
Overall Review of Hill View Health Ctr
common7 reviews mention this
Cleanliness is a standout point
Multiple residents and visitors describe the facility as clean and well kept.
Several reviewers mention clean rooms, no strong odor, and overall cleanliness. A few also describe clean housekeeping and a facility that smells clean. One reviewer still calls out dirty food trays, even while praising cleanliness overall.
caveat7 reviews mention this
Care and staffing quality feel inconsistent
Reviews describe major gaps in day-to-day patient care and responsiveness for some residents.
Many negative reviews describe residents not being checked on, delayed help with call lights, or staff speaking harshly to patients. Some reviewers also link care problems to serious outcomes like infections, worsening conditions, or hospital transfers. At the same time, other reviewers give a positive account of nurses, CNAs, and overall attentiveness, so experiences appear uneven across visits.
common4 reviews mention this
Therapy and rehab get mixed feedback
Residents and families mention both strong rehab progress and concerns about therapy frequency.
On the positive side, reviewers describe physical therapy that helped them or their loved ones regain movement and function. Some also praise specific therapy staff and the broader rehab program. On the other hand, a few reviews question whether therapy time and follow-through matched what residents needed, including concerns about weight-bearing and limited walking exercise time.
common3 reviews mention this
Food quality earns both praise and complaints
Dining is discussed frequently, with some families praising the meals and others criticizing them.
Some reviewers say meals are good, hearty, and healthy, including comments about liking the food and seeing residents eat. Others describe issues like meals that did not meet dietary needs or food being poorly prepared. There are also complaints about the variety and consistency of what residents receive over time.
caveat3 reviews mention this
Communication and follow-through vary
Several reviews mention problems getting timely answers and proper care coordination.
Some reviewers report difficulty getting complaints addressed, care plan communication handled, or responses provided when they asked for specific orders and updates. Others describe needing to advocate directly through certain staff members to get labs, fluids, or care concerns acted on. A few comments also suggest that asking questions could be met with pushback rather than clarification.
common2 reviews mention this
Nearby hospital access is close
There are nearby medical facilities, including a hospital within about a mile.
The area includes nearby hospital services, which supports access if care needs escalate. Reviewers also reference emergency evaluations and hospital transfers in their accounts, aligning with the importance of quick medical availability.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
Tri-Cities Regional (14 miles away)
Nearby Places of Interest
This part of Elizabethton, Tennessee offers a variety of medical care facilities within a short distance, including physicians, hospitals, and pharmacies. There are also several places of worship for spiritual fulfillment. Additionally, there is a selection of restaurants and cafes for dining options. For entertainment, there is a movie theater nearby. The area also provides access to parks for outdoor recreational activities and transportation services for convenience. Overall, this neighborhood offers a range of amenities and services that may be appealing to seniors looking for a convenient and well-rounded community to call home.
Physicians
Medical Care (1 miles)
Medical Care (1 miles)
Riverside Pediatrics (1 miles)
First Medical OB/GYN (1.1 miles)
Cardiology Consultants of Johnson City PC (1.1 miles)
Hill View Health Ctr on seniors.fyi includes 4 photos including images showing windows, dining, landscaping, patio, outdoor, brick wall, interior, decor, and more.
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