NHC Healthcare - Cookeville

Pros

• The staff at NHC HealthCare Cookeville are described as compassionate and attentive, providing excellent care for the residents.
• Residents enjoy a variety of meal options and find the food to be good and plentiful.
• The facility is clean, well-maintained, and has been recently remodeled, creating a pleasant living environment.
• There are engaging activities available, such as bingo, painting classes, and other crafts that residents participate in and enjoy.
• Residents appreciate the social opportunities available in the cafeteria and common areas.
• Overall satisfaction with the cleanliness of the rooms is high, and residents feel safe due to good security measures in place.

Cons

• The staff was slow to respond and often not helpful, with some patients waiting several minutes or even up to an hour for assistance.
• Breakfast options were repetitive, leading to dissatisfaction for those who wanted more variety.
• Some residents felt neglected, never meeting their doctor during their stay.
• While most staff were commendable, there were mixed experiences regarding response times and overall support.
• Rooms were described as small, which may be a drawback for some residents despite cleanliness being prioritized.

Review

NHC HealthCare Cookeville has garnered a reputation as a commendable facility for elderly care, as evidenced by the experiences of various families who have entrusted their loved ones to its services. Many reviewers express satisfaction with the quality of care provided, highlighting the compassionate and attentive staff members who play an integral role in enhancing the residents' overall experience. The environment is described as clean, well-maintained, and welcoming, which contributes positively to the wellbeing of both residents and visitors.

Reviewers consistently mention the variety of meal options available at NHC HealthCare Cookeville. Residents can enjoy a diverse menu that allows them to choose between traditional dinner fare at lunch or lighter options like soup and sandwiches. Despite some complaints from residents about breakfast being too abundant — causing issues with appetite later in the day — most agree that the food is generally enjoyable. Some family members noted specific instances where snacks such as cookies and strawberry floats were served, further demonstrating the facility's efforts to create a pleasant dining experience.

The amenities offered at NHC HealthCare Cookeville are another point of praise among reviews. The facility boasts spacious and sunny rooms, contributing to a comfortable living atmosphere for residents. For those who wish to engage socially or partake in leisure activities, there are bingo games, classes like painting, word puzzles, and common areas suitable for gatherings; one family even held a birthday party in one of these spaces. Additionally, a beauty shop on-site provides personal grooming services like haircuts or manicures so that residents can maintain their appearance without needing to venture outside.

However, not all feedback painted as rosy a picture regarding response times from staff when assistance was requested. Some reviewers pointed out that their loved ones experienced delays when pressing call buttons for help during more demanding moments. Even though physical therapists received high praises for their effectiveness and supportiveness during rehabilitation processes, other aspects of care indicated room for improvement in terms of responsiveness from some staff members.

While the staff has been lauded for their dedication through accounts describing individuals like Phillip—the caring CNA—some experiences suggest variability in service quality depending on circumstances encountered within different departments. A resident’s ongoing discontent with repetitive breakfast menus also reinforces that while many staff members exhibit compassion and professionalism, perhaps additional attention is necessary toward standardizing resident preferences across different service areas.

Ultimately, despite certain shortcomings related to responsiveness or meal variety reported by some families, the overarching theme remains positive regarding NHC HealthCare Cookeville's environment as nurturing and supportive. With its blend of cleanliness, engaging activities tailored for senior enjoyment, chosen meal flexibility options catered through attentive dining practices along with caring staff interactions—many families concluded that maintaining residency at this facility yields overall happiness for their loved ones. As they embrace both new renovations alongside shared positive experiences throughout various departments within NHC HealthCare Cookeville over time—such reflections serve well in shaping prospective patients’ expectations moving forward into potentially selecting future nursing home care venues.

This part of Cookeville, Tennessee offers a convenient and accessible location with a variety of amenities nearby. With several cafes such as Starbucks and Panera Bread within close proximity, there are plenty of options for dining and social gatherings. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for any medical needs. Places of worship like First Christian Church and Southern Baptist Convention provide spiritual support, while restaurants such as Lazy Cow Creamery and Chicken Salad Chick offer a diverse range of dining choices. For healthcare needs, there are multiple physician offices in the area including Kids Kare Pediatrics and Cookeville Family Medicine & Urgent Care. The neighborhood also offers entertainment options with AMC CLASSIC Highland 12 theater nearby. Overall, this part of Cookeville provides a balanced mix of services and conveniences for seniors looking to reside in the area.

Cafes

• Starbucks (0.4 miles)
• Panera Bread (0.7 miles)
• Starbucks (0.7 miles)
• Poet's Coffee (1.2 miles)
• Bravo Cafe & Grill (1.5 miles)
• Starbucks (3.2 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Kroger Pharmacy (0.7 miles)
• Cookeville Medplus Pharmacy (1.4 miles)
• Walgreens (2 miles)
• Pegasus Express Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Places of Worship

• First Christian Church (0.4 miles)
• Heavenly Host Lutheran School (0.6 miles)
• Fellowship-Christian Athletes (1 miles)
• Southern Baptist Convention (1.1 miles)
• Pilgrim Baptist Church (2.6 miles)
• Holladay Church Of Christ (3.3 miles)
• Southern Baptist Convention (3.4 miles)

Restaurants

• Lazy Cow Creamery (0.4 miles)
• McDonald's (0.4 miles)
• Sonic Drive-In (0.5 miles)
• Arby's (0.6 miles)
• Chicken Salad Chick (0.6 miles)
• Firehouse Subs (0.6 miles)
• Sonic Drive-In (0.7 miles)

Physicians

• Kids Kare Pediatrics (0.5 miles)
• Hometown Family Care (0.6 miles)
• Cookeville Family Medicine & Urgent Care (0.6 miles)
• Putnam County Health Department (0.6 miles)
• Hometown Family Care (0.6 miles)
• Plateau Oral Surgery (0.8 miles)
• Dill Christopher MD Satellite Medical Urgent Care (1 miles)

Theaters

• AMC CLASSIC Highland 12 (1.2 miles)

Parks

• Franklin Park (1.6 miles)
• Cane Creek Park (1.8 miles)
• Edgar Evins State Park (7.3 miles)
• Cummins Falls State Park (7.7 miles)

Hospitals

• Respiratory Home Care (1.7 miles)

Transportation

• Upper Cumberland Regional Airport (SRB) (6.5 miles)
• U-Haul Neighborhood Dealer (6.5 miles)