Palisade Healthcare Center
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920 4Th Street, Garretson, SD 57030
For more information about senior living options: (844) 490-3973
The set of comments about Palisade Healthcare in Garretson, South Dakota paints a picture of a facility that elicits both strong praise and sharp criticism. On one hand, many reviewers describe a place where the staff genuinely care for residents, where caregivers are engaged, and where loved ones notice real improvements in recovery and daily comfort. On the other hand, a substantial number of entries raise serious concerns about management, follow-through after discharge, and basic safety and hygiene. Taken together, the collection suggests a complex, two-sided narrative in which compassionate moments coexist with troubling gaps in accountability and oversight.
A common thread among the most favorable posts is admiration for the people who work there. Families repeatedly credit the nurses, therapists, social workers, and aides with kindness, attentiveness, and steady hands. Several voices name Lourdes, the executive director, and Megan, the director of nursing, as pivotal figures in guiding care and addressing concerns. They highlight Paige and Brittney, the social workers, and front-line CNAs such as Marin, Tina, Taylor, and Mosama, along with housekeeping staff like Marcella, as part of a coordinated team that treats residents with dignity. Therapy teams receive particular praise, with mentions of PT Kelly and OT Diane as especially capable, and of therapists who helped residents regain strength during rehabilitation. In many posts, families express confidence that when concerns are raised, management responds promptly, and care conferences or meetings lead to tangible improvements.
The positive experiences are not limited to staff demeanor; reviewers also point to the quality of care and daily life for residents. Several accounts describe warm, home-like care, excellent or "home-cooked" meals, and a clean, orderly environment. One comment highlights that the food was "excellent, warm and home-cooked," and another notes that the facility, despite its age, was spotless and well cared-for. Visitors emphasize that their loved ones experienced meaningful activity, personal attention, and compassionate interaction from caregivers during rehabilitation stays, with some residents reporting meaningful gains in strength and well-being. In several reviews, families describe the care as patient, considerate, and professional, with staff who respect residents' dignity during difficult moments.
However, a substantial portion of the feedback centers on negative experiences and serious safety concerns. Several reviewers allege inadequate follow-up after discharge and problems that allegedly contributed to harm, including falls and hospitalizations. Specific complaints include a perceived lack of timely response during emergencies, failure to provide basic comfort measures (such as ice packs after injuries), and insufficient attention to basic hygiene and daily needs (for example, hair washing, teeth brushing, or consistent feeding). One account describes a multi-hour delay in transporting a resident to the hospital after a fall, while others recount infections or incidents leading to readmission. There are explicitly harsh judgments about management in some posts, with phrases like "worst management I've ever seen" and criticisms directed at the director of nursing and the executive leadership. Some reviewers claim staff were rude, condescending, or dismissive, and a few extended cautionary warnings about the overall culture of accountability and communication.
Other comments touch on the facility's physical and operational realities. A number of reviewers describe the building as older or in need of updated equipment, while still maintaining that the environment could be clean and well-maintained. Some posts acknowledge that the facility may feel dark or dated to some observers, even as others insist the setting is spotless and respectful. The contrast between perceived facility atmosphere and the experiences of individual residents reflects the broader tension in these reviews: environment and tone can be positive, but gaps in safety, oversight, and discharge practices can overshadow those positives for families who have had the opposite experiences.
Public discourse around Palisade's reputation is itself mixed, with several voices urging readers to consider two sides before forming conclusions. A recurring sentiment is that media coverage can be one-sided and that people should research regulations, visit the facility themselves, and speak with staff and families to form a fuller picture. Some reviewers who had loved ones there report doing careful, positive assessments after weighing various interactions with management and staff, while others advise caution and stress the importance of careful scrutiny, particularly regarding safety and post-discharge care. The conversation reflects a broader dynamic in which individual experiences - positive or negative - shape overall perceptions, sometimes in stark contrast to one another.
In sum, the panorama of reviews depicts Palisade Healthcare as a place where many residents receive caring, capable, and compassionate attention from a committed team, and where families frequently commend staff for their dedication and the residents' improvements. Yet, it also reveals disturbing reports of inadequate follow-up, safety lapses, and tense leadership interactions that have left some families deeply unsettled and reluctant to recommend the facility. Readers are left with a complex impression: a facility whose strengths lie in the people who work there and in moments of genuine caregiving, but whose weaknesses - especially in management, communication, and post-discharge care - remain a source of legitimate concern for many families. As with any care decision, the path forward for prospective families seems to hinge on direct engagement with the facility, careful consideration of multiple perspectives, and a careful weighing of risks and benefits based on individual circumstances.
Palisade Healthcare Center in Garretson, SD is an assisted living community that provides a range of amenities and care services to enhance the comfort and well-being of its residents. The community offers a variety of amenities including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms with all units, restaurant-style dining options, a small library for reading enthusiasts, telephone service in each apartment for easy communication with loved ones, transportation arrangement for non-medical purposes such as shopping or social outings, transportation to doctors' appointments when needed, a wellness center to support residents' health goals and access to Wi-Fi/high-speed internet.
The care services provided at Palisade Healthcare Center are comprehensive and personalized. With 24-hour call systems and supervision available on-site at all times, residents can feel secure knowing that help is readily accessible if needed. The staff is trained to assist with activities of daily living such as bathing and dressing. Transfers are also supported to ensure mobility and safety for residents who require assistance. The community caters to individuals with specific dietary needs such as diabetes diets or special dietary restrictions. Meal preparation and service are provided by the dedicated staff members. Medication management is another essential service offered at Palisade Healthcare Center to ensure that residents receive their medications on time and accurately.
Promoting mental wellness is an important aspect of the community's approach to care. Residents can benefit from participating in the mental wellness program designed specifically for their needs. Transportation arrangements are made for residents who need to visit healthcare providers off-site.
Palisade Healthcare Center aims to create a vibrant and engaging environment for its residents through various activities throughout the day. Concierge services are provided to assist residents in planning and organizing their daily activities. Fitness programs are available to promote physical well-being. Planned day trips are organized to explore the surrounding area or take part in community events. Resident-run activities allow individuals to actively contribute and participate in social gatherings within the community. Scheduled daily activities ensure that there is always something to do and never a dull moment.
The location of Palisade Healthcare Center offers convenience with several amenities nearby. There are cafes, parks, restaurants, transportation options, and places of worship in close proximity for residents and their families to enjoy.
Overall, Palisade Healthcare Center is a well-rounded assisted living community that provides a comfortable and supportive environment for its residents while offering an array of amenities and care services tailored to individual needs and preferences.
Garretson, South Dakota is a peaceful and welcoming community with a variety of amenities that cater to the needs of seniors. The town offers several places of worship, pharmacies, healthcare facilities, and restaurants in close proximity for convenience. Seniors can enjoy the tranquility of parks such as Palisades State Park and Mary Jo Wegner Arboretum, while also having access to entertainment options like Century East at Dawley Farm. With hospitals like Sanford Health nearby, residents can rest assured knowing that quality medical care is easily accessible. Overall, Garretson provides a safe and comfortable environment for seniors looking to retire in a community that values their well-being.
Palisade Healthcare Center is located at 920 4Th Street, Garretson, SD 57030 in Minnehaha County, South Dakota
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