Heritage Home Of Florence

Pros

• The staff at Heritage Home of Florence are described as very good and attentive to the residents' needs.
• The facility offers a variety of engaging activities, including physical therapy, occupational therapy, bingo, and arts and crafts.
• Friends highly recommended Heritage Home of Florence, indicating a strong reputation in the community.
• The reviewer appreciates the friendliness and responsiveness of the staff when called for updates about their mother.
• Overall satisfaction with the care provided leads to a positive experience for both the resident and their family.

Cons

• The food is probably the one thing that her mom complains about the most.
• The food is not bad, but it's not always what she would like to be eating.
• She feels concerned about her mom's ability to be reached by phone, as there are times when she does not answer.

Review

Heritage Home of Florence has become a significant part of my mother's life over the past three months, and I'm grateful for the positive experiences she's had since moving there. This facility came highly recommended from friends who praised its quality of care, and I must say that my expectations have been met and exceeded in many areas. The overall atmosphere is welcoming and nurturing, which is crucial for residents, especially those like my mother who require extra attention.

One of the standout features of Heritage Home is its dedicated staff. From day one, I've witnessed their professionalism and compassion firsthand. They have made it their mission to ensure that residents receive not only medical care but also emotional support. There is a sense of warmth among the caregivers that makes a world of difference in creating a comfortable living environment for my mom. Many times, I’ve called to check on her well-being or to ask if she’s up and dressed for her activities, and each time, the staff has responded with kindness and patience. They have always been willing to drop what they’re doing to go check on her if she's unable to answer her phone – this level of attentiveness reassures me greatly.

Physical and occupational therapy are integral parts of my mom's routine at Heritage Home. These programs are tailored specifically to help her regain strength and improve daily functioning. It’s heartening to see her engage with therapists who are not only skilled but also encouraging. My mom appreciates these sessions; they provide structure in her day while promoting both physical health and mental stimulation. Additionally, social activities such as bingo and arts and crafts offer opportunities for interaction with other residents, fostering friendships that can enhance their overall happiness.

However, despite all the positives about Heritage Home, there’s one area where improvements could be made: the food. While it isn't necessarily bad quality, my mom has voiced her dissatisfaction with some aspects of it—notably when meals do not align with her preferences or cravings. We are currently working together with the kitchen staff to better understand meal options; hopefully this will lead to improved menu choices tailored more closely to resident tastes. It would be wonderful if Heritage Home could implement more feedback mechanisms so that every resident can enjoy meals that truly satisfy them.

The sense of community within Heritage Home cannot be overstated either. The staff's friendliness extends beyond just caregiving—they create an inviting environment that encourages relationships among residents too. As I observe how everyone interacts during group activities or communal dining times, I feel comforted knowing that my mom is surrounded by others who share similar experiences while receiving support from compassionate caregivers.

In conclusion, while there are aspects we continue to navigate—such as food preferences—the overall experience at Heritage Home has been overwhelmingly positive thus far. The combination of professional care routines like therapy sessions coupled with enjoyable social activities paints a promising picture for my mother's well-being during this transitional period in her life. With a friendly staff always ready to assist and an evolving community dynamic amongst residents, I remain optimistic about what lies ahead for my mom in this nurturing environment.

Pharmacies

• Med Center Pharmacy & Medical Supply (0.5 miles)
• Professional Pharmacy of Darlington (0.5 miles)
• Medicap Pharmacy (0.6 miles)
• Carolina Drug Store (0.6 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Moss Compounding Pharmacy (7.7 miles)

Places of Worship

• Southern Baptist Convention (0.6 miles)
• First Original Free Will Baptist Church (1.6 miles)
• United Methodist Church Hartsville District Office (1.6 miles)
• Calvary Baptist Church (2 miles)
• Iglesia Cristiana Fuente de Vida Darlington (3 miles)
• Liberty Christian Assembly (7.1 miles)
• Flat Creek Baptist Church (8.2 miles)

Parks

• Darlington Recreation Department (1.2 miles)
• Brooks-McCall Park (6.4 miles)
• Florence Veterans Park (8.7 miles)
• Ebenezer Park (8.9 miles)

Hospitals

• McLeod Darlington (1.3 miles)
• Florence Surgery & Laser Center (7.9 miles)
• Palmetto Pee Dee Behavioral Health (8.9 miles)
• Hospice Mcleod (8.9 miles)
• McLeod Regional Medical Center (9 miles)

Restaurants

• McDonald's (1.6 miles)
• Sonic Drive-In (1.6 miles)
• Waffle House (1.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.7 miles)
• Burger King (1.9 miles)
• Raceway Grill (2.4 miles)
• Mayflower Seafood Restaurant (4.4 miles)

Transportation

• U-Haul Neighborhood Dealer (5.1 miles)

Cafes

• Starbucks (5.9 miles)
• Panera Bread (8.3 miles)
• Bean Bar (8.8 miles)

Physicians

• One Source Integrative Medicine (6.5 miles)
• Doctor's Care (7.9 miles)
• Carolinas Centers for Sight (7.9 miles)
• Low Country Urology (8.3 miles)
• West Florence Family Practice (8.5 miles)
• Dr Carla Graham (8.5 miles)
• The McLeod Outpatient Rehabiliation And Sports Medicine (8.6 miles)

Theaters

• Regal Swamp Fox (8.3 miles)