The Place At Pepper Hill is a nursing home community in Aiken, SC.
Information last verified:
The Place At Pepper Hill in Aiken, SC
SaveInterior
Living Room
Dining
Exercise Equipment
Healthcare
Rehabilitation
3525 Augustus Road, Aiken, SC 29801
For more information about senior living options: (866) 208-4318
Residents and families describe difficulty getting through to staff by phone.
Several reviewers say calls were not answered or took a long time to get a response. One review specifically calls out that patient rooms lack phones, making it harder for families to speak with residents when staff are not at the station. Another reviewer describes calling for days before driving to check on a loved one.
Reviews mention cleanliness problems alongside some reports of clean rooms.
Some residents and families report a dirty or poorly maintained environment, including odors, mildewed surfaces, and long stretches with stained clothing or soiled conditions. One reviewer also mentions seeing trash left in a loved one’s room. At the same time, other reviews describe rooms as clean and note professional, tidy living spaces, but multiple negative cleanliness experiences stand out.
At least two reviewers say special diets were mishandled.
Two reviews describe trouble with dietary needs, including accounts of not having the expected diabetic menu. One reviewer also says meal tickets were marked up but the food delivered didn’t match the required needs, leaving them often hungry or unwell. These issues appear alongside concerns about food choices and consistency for medically related diets.
Many reviewers highlight kind, personable staff and attentive help.
Across the reviews, multiple families and residents describe staff who were friendly, helpful, and professional, with nurses and CNAs singled out by name in several cases. Reviewers also mention staff taking time to answer questions, make people feel comfortable, and provide encouragement during care. Even among the more critical experiences, some reviewers still praise particular individuals for being reliable.
Residents and visitors describe regular activities that include staff support.
Several reviewers mention participation in activities such as music and organized events with staff involvement. One review describes Christmas caroling with residents coming out and staff accommodating the visit without complaint. Others also reference the activities team and day-to-day social engagement as part of the overall experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
132 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Bush (18 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Place At Pepper Hill is located at 3525 Augustus Road, Aiken, SC 29801 in Aiken County, South Carolina
The Place At Pepper Hill on seniors.fyi includes 10 photos including images showing interior, healthcare, rehabilitation, dining, physical therapy, exercise equipment, waiting area, lounge, and more.
Pepper Hill Nursing Ctr Inc
Aiken, SC
Diabetic care and meals provided with on-site activities.
Shadow Oaks Assisted Living Community
Aiken, SC
Caring, compassionate staff with strong communication and engaging activities.
Kalmia Landing
Aiken, SC
Robust amenities and dedicated diabetic care, with convenient access to hospitals, pharmacies, and local services.
Home Help Companions
Aiken, SC
The Hills of Cumberland Village
Aiken, SC
Friendly, attentive staff with strong communication and a beautiful, well-appointed facility offering engaging activities.
Cumberland Village
Aiken, SC
Beautiful grounds, friendly staff, and extensive on-site amenities and activities.
Trinity on Laurens
Aiken, SC
Well-designed apartments with full kitchens, clean facilities, and engaging activities.
Benton House Of Aiken
Aiken, SC
Modern, clean facility with attentive staff and a variety of room options.
Legacy at Walton Oaks
Augusta, GA
Friendly, informative staff and a welcoming, home-like atmosphere.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Interior
Living Room
Dining
Exercise Equipment
Healthcare
Rehabilitation
