3215 Wise Creek Lane, Aiken, SC 29801
For more information about senior living options: (866) 208-4318
The Hills of Cumberland Village Costs & Pricing
At The Hills of Cumberland Village, the monthly costs for various room types reflect the premium amenities and personalized care offered to residents. For a semi-private room, the cost is $4,000, which is notably higher than both Aiken County's average of $3,369 and South Carolina's statewide average of $3,243. Studio apartments at The Hills are priced at $4,645, again surpassing local and state figures - Aiken County's average is $4,240 while South Carolina stands at $3,649. Lastly, the one-bedroom units command a monthly fee of $7,225, significantly above the Aiken County average of $4,905 and the state average of $3,806. These figures suggest that while The Hills of Cumberland Village may have higher costs than its surrounding areas and state averages, they likely correlate with enhanced services and quality of life provided to residents in this inviting community.
| Floor plans | The Hills of Cumberland Village | Aiken County | South Carolina |
|---|---|---|---|
| Semi-Private | $4,000 | $3,369 | $3,243 |
| Studio | $4,645 | $4,240 | $3,649 |
| 1 Bedroom | $7,225 | $4,905 | $3,806 |
Overall Review of The Hills of Cumberland Village
Pros
People have recommended Hills of Cumberland Village to others.- Despite staff changes, they would still recommend the village and are comfortable with their loved one being there.
- The new director is wonderful and things are getting better.
- Mostly everyone is wonderful there.
- The facility is beautiful, and the director was warm and helpful during the tour.
- The mother receives wonderful care, and the staff promptly communicate concerns.
- Hospice care at the community was wonderful, with full services and fantastic care, and they would recommend it.
- The administration and staff are absolutely wonderful.
- Cumberland Village is described as the top-rated facility in the area.
Cons
They’ve had a change of staff, and the people working there have been changing a lot lately.- They didn’t have a director for a while.
- There were months without a director, leaving leadership gaps.
- On weekends, the resident’s room was not cleaned or the bed made properly.
- Although the community offers many activities, one resident was not able to participate in them.
Review
The Hills of Cumberland Village is best suited for families seeking a high-quality, engaging assisted-living environment where staff attentiveness, clear communication, and a warm, residential setting matter most. Residents benefit from private rooms and well-appointed common areas, a dining program with a refined feel, outdoor spaces, and a robust slate of on-site and off-site activities. The community’s strength lies in how well staff connect with families, how promptly concerns are relayed, and how life continues to feel social and purposeful for residents. It works especially well for those who want strong family-facing communication, visible resident dignity, and a lively calendar of outings and events that keep daily life active.
Those who may want to consider alternatives include families with very high needs in memory care or those prioritizing rock-solid, consistent leadership and housekeeping. Reviews note that memory-care focus can be slightly variable, and leadership has seen transitions, including a period without a permanent director. While a new director is described as wonderful and the overall administration has grown steadier, the earlier turnover has left questions for some families about long-term stability. Additionally, weekend housekeeping has, at times, fallen short, even though staff typically respond quickly to any issues. For families needing unwavering, specialized memory programming or immaculate routine housekeeping every weekend, comparison shopping may be prudent.
The strongest pro of the Hills is how the positives offset the occasional drawbacks. The facility’s beauty, thoughtful décor, and tasteful dining contribute to a dignified, home-like atmosphere that makes daily life feel comfortable and inviting. Care teams are described as caring and attentive, with families praising timely communication of concerns and a shared sense of responsibility for residents’ well-being. When the need arises, the staff’s responsiveness and the emphasis on respectful, kind treatment help cushion lapses and turnover in leadership. The addition of a capable, personable director appears to have buoyed morale and consistency, suggesting that current conditions are trending toward steadier, clearer expectations for families.
Activity programming and social engagement are another standout strength. Residents enjoy a varied menu of events, from cultural outings and field trips to music, games, and group pursuits, that create meaningful opportunities for interaction. Space is not merely functional; it is inviting, with private and semi-private living options, a dining room that feels special, and accessible outdoor areas. The mix of on-site and off-site activities supports a sense of purpose and belonging, which is especially important for memory-care-related needs. Even where specific memory-care emphasis has sometimes been less front-and-center, the overall environment supports cognitive and social engagement effectively.
Family testimonies reinforce a strong sense of trust and satisfaction. Parishioners and visitors repeatedly report positive impressions of staff warmth, clean facilities, and the overall caliber of care. Several families have moved loved ones there and describe the community as top-rated in the area, with ongoing demonstrations of care from administration through line staff. The emotional support seen during transitions and losses underscores a compassionate culture that resonates beyond routine care. These experiential threads, quality programming, responsive communication, and a respectful atmosphere, help justify choosing Hills of Cumberland Village for those seeking a well-rounded, reputable assisted-living option in Aiken.
For those ready to move forward, concrete next steps will clarify fit. Prospective families should schedule a detailed tour with a focus on stability, ask about current leadership presence, recent staff turnover, and how the new director has integrated team processes. Request a sample activity calendar and a tour of the memory-care area to gauge programming consistency. Inquire about housekeeping routines, especially weekend practices, and request specific examples of how issues are handled when they arise. Compare room configurations, pricing, and what services are included. Finally, consider a trial period or respite stay to experience daily rhythms firsthand before committing, ensuring the community aligns with long-term goals and expectations.
34 resident community capacity
1-bedroom apartments
Assisted Living
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Bush (17 miles away)
Transportation & parking
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Catholic services
Day trips and outings
Educational speakers / life long learning
Happy hour
Live musical performances
Live well programs
Wine tasting
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