Alpine Nursing Home

Pros

• Some staff members genuinely care and provide better care for residents who may be neglected by others.
• The kitchen staff offers a variety of foods for the residents, contributing to a reasonable meal experience.
• Many residents receive good care, leading to cleanliness and attention to their needs.
• The facility maintains a level of cleanliness that is acceptable for a nursing home setting.
• There are dedicated nurses who effectively report all incidents, ensuring resident safety and accountability.
• The physical therapy and occupational therapy services provided were helpful in enabling a quick recovery for some patients.

Cons

• The facility's management is primarily concerned with appearances rather than the actual care of residents.
• Residents' call lights often go unanswered for over 30 minutes, indicating a lack of timely support.
• CNAs are reported to be rude and rough, contributing to a negative experience for residents.
• Patients frequently remain in dirty briefs for extended periods, sometimes only being changed twice in a 24-hour period.
• The quality of food served is poor, consisting mainly of processed and unhealthy options with little variety or real nutrition.
• Residents who need assistance using the bathroom are often ignored, leading to significant distress.
• The living conditions are outdated and inadequate, with issues like dim lighting and non-adjustable beds hindering patient comfort and care.
• There is a high level of staff turnover and chronic short staffing, which affects the quality of care provided.
• Some staff members do not seem to care about their responsibilities, resulting in neglect for certain residents.
• The facility has faced major accidents that required state audits and led to lawsuits, raising concerns about safety standards.

Review

When it comes to rehabilitation facilities, the experiences of patients and their families can often vary dramatically. One particular facility has garnered reviews that starkly contrast its claimed five-star rating, leading to a cloud of dissatisfaction among former residents and visitors. Upon arriving after dark, one individual described being ushered through what appeared to be a cluttered dining room, exacerbated by dingy furnishings and an unhelpful environment. This reviewer was struck by the absence of basic amenities—a lack of bathrooms nearby and a non-functioning call bell meant that they were reliant on a phone to reach the front desk for assistance. The eerie silence in the hallways further highlighted the disorganization within, casting doubt on the operational standards typically expected in nursing and rehab facilities.

Criticism of this facility extends beyond initial impressions; many reviewers have voiced concerns about staffing quality and responsiveness. A common theme is the apparent neglect faced by residents who often wait over thirty minutes for their call lights to be answered. This alarming delay raises questions about staff availability and attentiveness to resident needs. Furthermore, reports of rude behavior from Certified Nursing Assistants (CNAs) have been troubling; it's noted that some CNAs are not only overworked but also exhibit a lack of empathy towards residents in dire need of help. Anecdotes of residents being left in soiled briefs for hours paint a grim picture of personal care standards within this facility.

The food served at this establishment has been labeled as “horrible,” with options appearing limited to processed meals that lack nutritional value—such as burnt offerings, cold cut sandwiches on white bread, and canned soups without any fresh vegetables. For many elderly individuals requiring rehabilitation, proper nutrition is crucial for recovery; thus, this aspect becomes increasingly worrisome when considering their health outcomes during such pivotal recovery periods.

Another alarming account details a patient’s experience upon transitioning from a hospital setting into this rehab center for just two days. They struggled against administrative barriers when attempting to leave due to inadequate living conditions—including an antiquated room setup featuring dim lighting controlled by centralized switches rather than at the bedside itself. Moreover, access to hydration was inconvenient since water was only provided upon request. Unpleasant living arrangements were compounded by noise levels stemming from nearby residents with dementia who shouted throughout the night, preventing much-needed rest—a vital component in recovery processes.

Despite some unfavorable observations related to staffing and care quality overall, there are few glimmers of positivity noted through personal connections within the staff community. One review highlights that although there are definitely lazy aides present who neglect responsibilities towards certain residents, there exists a number of caregivers genuinely committed to providing better care amid challenging circumstances. A visiting fiancée remarked how clean—and relatively well-kept—the facility could be compared to others she had witnessed during her time spent there.

In summary, while some praises exist acknowledging isolated aspects of care and cleanliness delivered by dedicated staff members amidst evident structural shortcomings facing both management oversight and training inefficiencies present among various team members, it is unmistakable that those seeking rehabilitation or placing loved ones in long-term care should approach with caution based on these reviews. The contradiction between stated ratings versus real-life experiences paints an unsettling picture where neither adequate medical attention nor basic human kindness appears guaranteed for those under its roof—leading concerned family members toward serious reconsideration before placement decisions are made regarding anyone requiring essential rehabilitative services.

Restaurants

• Pat's Italian Restaurant (3.7 miles)
• Dan's Place (4 miles)
• Burger King (4.5 miles)
• Michael Gelina's Ice Cream (4.9 miles)
• Black Oak Kitchen & Drinks (5.6 miles)
• The Olde Theater Diner (5.7 miles)
• Cornerstone Pub (5.7 miles)

Places of Worship

• St John & Paul Rectory (4.8 miles)
• St Paul Evangelical Lutheran Church (11 miles)
• All Hallows Religious Education (11.7 miles)

Hospitals

• Kent Hospital Laboratory Services (4.9 miles)
• Kent County Memorial Hospital (10.1 miles)

Physicians

• Angell Street Psychiatry (4.9 miles)
• Ascent Audiology & Hearing (5.9 miles)
• Thundermist Medical Center (8.6 miles)
• University Family Medicine - Matthew Smith MD (8.7 miles)
• Womans Care East Greenwich (8.7 miles)
• East Greenwich Spine & Sport (8.7 miles)
• Cardiovascular Institute (8.8 miles)

Pharmacies

• Walgreens (5.2 miles)
• CVS Pharmacy (5.6 miles)
• Pawtuxet Valley Prescription & Surgical Center (5.7 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (7.6 miles)
• CVS Pharmacy (8.8 miles)
• CVS Pharmacy (9.9 miles)

Cafes

• Bean Barn RI (6 miles)
• Panera Bread (8.9 miles)
• Starbucks (10.4 miles)
• Cafe Tempo Coffee House (10.7 miles)
• Starbucks (11.1 miles)
• Latte Love Coffee House (11.5 miles)
• Starbucks (12.3 miles)

Theaters

• Showcase Cinemas Warwick (8.9 miles)
• Apple Cinemas (10.8 miles)

Parks

• Playground (11.1 miles)

Transportation

• T. F. Green Airport (12.4 miles)
• Green Airport (PVD) (12.7 miles)
• West Kingston Train Station (KIN) (13.7 miles)