Rest Haven-York

Pros

• The staff at Rest Haven - York is friendly, helpful, and accommodating to families' questions and needs.
• Residents are generally kept clean, and the facility is well-maintained and presentable.
• There are a variety of activities available for residents that promote engagement, especially in music and social events.
• Many family members have observed their loved ones acclimating positively to the facility over time.
• The nursing staff has been praised for providing excellent care to residents during their stay.
• The environment is secure and welcoming, with a receptionist ready to assist visitors upon arrival.
• Overall, some residents appear happy and content in their living arrangements at Rest Haven - York.

Cons

• The mother was actively dying by the time her Medicare days were ending, and she developed severe bedsores due to inadequate repositioning.
• The nursing facility administration is described as unprofessional and delayed in providing important information.
• There were issues with lost personal belongings, including clothing that went missing shortly after admission.
• The food provided for residents, particularly for specific dietary needs like celiac disease, was inadequate and lacking in variety.
• Some family members felt uncomfortable from the start and questioned the integrity of the care provided.
• Residents were seen spending their days sitting in hallways rather than participating in activities, raising concerns about engagement and care quality.

Review

Rest Haven-York has garnered a variety of reviews from families and loved ones of residents, reflecting a range of experiences. With the ongoing COVID-19 measures that limit direct contact, many families find themselves grappling with the emotional challenges of being unable to visit their loved ones in person. This situation leaves them resorting to window visits, which can be disheartening for both residents and their families. One family member noted their wife's recent transition from rehabilitation to long-term care due to safety concerns at home. Although appreciative of the friendliness and helpfulness of the staff over the phone, they expressed dissatisfaction regarding the lack of interaction and engagement in activities for their wife.

Conversely, some reviews paint a more troubling picture for patients who have faced severe health consequences while under care. For instance, one review recounted a painful experience where an elderly mother developed serious bedsores during her stay after a hip fracture and was seemingly neglected in terms of regular repositioning by staff. The reviewer reported that her mother's condition deteriorated rapidly, raising concerns about adequate monitoring and treatment protocols in place at Rest Haven-York. This experience underscores fears held by many families about entrusting their loved ones to facilities where quality control appears to be inconsistent.

Not all perspectives are negative, as several accounts highlight positive aspects such as the competence of nursing staff and effective rehabilitation services offered at Rest Haven-York. Some reviewers expressed appreciation for specific caregivers who provided compassionate care during difficult times. There were mentions commendable support from healthcare professionals like Dr. Patel, hailed by one family member who thanked him for looking after his mother until her passing due to advanced age rather than neglect or poor care. The combination of good nursing support and physical rehabilitation efforts was identified as essential components that help residents recover better.

Food service is another recurring theme among reviews—many residents report dissatisfaction with meal offerings, particularly those with dietary restrictions like celiac disease. While some meals appeared appetizing for general diets, others found little variety or attention paid to special dietary needs. Families voiced concern over inadequate food options not only affecting resident satisfaction but also impacting overall well-being when it comes to nutritional needs being met properly.

Overall cleanliness and maintenance appear as strong points for Rest Haven-York according to several testimonials, where guests appreciated a sanitary environment within the facility. Descriptions of pleasant common areas invite engagements like Bingo games and church visits indicate an attempt at fostering community within what could otherwise be isolating surroundings; however, questions remain about how effectively these activities engage all residents uniformly since some report seeing them inactive or sitting idly in hallways while others may participate actively elsewhere.

As families navigate this complex landscape filled with mixed emotions toward Rest Haven-York—balancing gratitude for attentive staff against concerns regarding transparency in administration and conditions—they stand testament that choosing a long-term care facility often comes laden with difficult choices amid varying standards observed across similar establishments. Such reflections underline how vital it is for prospective residents’ families to conduct thorough research while maintaining clear lines of communication with management teams concerning any issues they might encounter along the way—a true challenge during trying times characterized by restrictions necessitated by global health crises like COVID-19.

Hospitals

• York Hospital - Imaging Department (0.1 miles)
• WellSpan Behavioral Health (0.7 miles)
• WellSpan Surgery & Rehabilitation Hospital (1.3 miles)
• Wellspan Gettysburg Hospital (1.5 miles)
• Wellspan Childbirth And Family Education Center (1.5 miles)
• Oss Orthopaedic Hospital (2.3 miles)

Physicians

• Thomas Hart Family Practice Center (0.1 miles)
• Center For Cosmetic Dermatology (0.7 miles)
• Allergy & Asthma Consultants (0.7 miles)
• York Pediatric Medicine (0.7 miles)
• WellSpan York Hospital OB/GYN (0.7 miles)
• Gynecological & Obstetrical Associates of York (0.7 miles)
• St George, Carol Dr (0.9 miles)

Cafes

• Colonial Coffee Shop (0.2 miles)
• Starbucks (1.5 miles)
• Starbucks (2.8 miles)

Parks

• Reservoir Park (0.6 miles)
• Bob Hoffman Fields (0.9 miles)
• York County Rail Trail - Brillhart Station (2.9 miles)

Restaurants

• Popeyes Louisiana Kitchen (1.4 miles)
• Taco Bell (1.5 miles)
• McDonald's (1.5 miles)
• Liquid Hero Brewery (1.6 miles)
• Primanti Bros. Restaurant and Bar York (1.9 miles)
• Stone Grille & Taphouse (1.9 miles)
• Cracker Barrel (2 miles)

Theaters

• Frank Theatres Queensgate Stadium 13 (1.4 miles)
• South York Plaza Cinema (2.2 miles)

Pharmacies

• Brockie Healthcare (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• GIANT Pharmacy (2.1 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.9 miles)

Places of Worship

• Madison Av Church of the Brethren (1.9 miles)