Rest Haven-York

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Rest Haven-York

Rest Haven-York

1050 South George Street, York, PA 17403

For more information about senior living options: (844) 490-3973

3.2 from 29 reviews
5 stars
11
4 stars
5
3 stars
2
2 stars
1
1 stars
10

Skilled Nursing Facility

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    Overall Review of Rest Haven-York

    Pros

    • pro The staff were very efficient, knowledgeable, and friendly, providing excellent and exceptional care.
    • pro The meals were very good.
    • pro The nursing staff were wonderful.
    • pro Rest Haven York is a lovely, well-kept nursing home with a clean environment.
    • pro The rehab department and doctors delivered wonderful care and helped the patient stay active.
    • pro The staff are kind, helpful, and responsive to questions, making residents feel cared for.
    • pro The mother appeared happy there and received excellent care.

    Cons

    • pro They sent his brother home with double pneumonia.
    • pro They slowly killed him.
    • pro They claimed he had dementia, which was not diagnosed.
    • pro The facility ground up his father-in-law's food, though he could eat regular food.
    • pro There were days when his father declined and was incoherent, then became coherent again.
    • pro They never had him on oxygen.
    • pro The nurse looked as if she hadn't finished college.
    • pro They said he was dying and wanted hospice, but couldn't make him comfortable.
    • pro Nurses didn't check on him or be there for him, and he lay there.
    • pro The place is nothing but negative as soon as you walk in; the staff don't care about the elderly.
    • pro The billing office hounded him for weeks to apply for Medicaid.
    • pro They coerced his mother into signing a palliative care directive.

    Review

    Rest Haven-York is best for families that prioritize dependable on?the?floor caregiving in a facility located right across from York Hospital, with an active rehab track and a staff culture that many families find approachable and capable. The community shows up well in actual care delivery: nursing and rehabilitation staff are frequently praised for their knowledge, efficiency, and consistency across shifts, and meals and daily routines are described as offerings that can support a resident's comfort and engagement. For families seeking a place where staff who interact with residents regularly communicate and respond, this is a location with recognizable strengths in daily care, safety, and social programming.

    However, there are clear reasons to consider alternatives, especially for families with high expectations for medical stewardship, administrative clarity, and financial transparency. A number of reviews recount episodes that raise red flags about oversight and accountability, including concerns about oxygen administration, end-of-life decision-making, and overall clinical judgment. Billing and administrative interactions are repeatedly cited as problematic, with complaints about unclear processes, pressure to pursue Medicaid, and experiences that feel more transactional than supportive. Those weighing placement should be mindful of the possibility of inconsistent follow-through from the business office and administration, even when the direct caregiving staff are commendable.

    When the key pros are weighed against the main cons, the balance often hinges on what matters most to a family. On the bright side, Rest Haven-York can deliver solid, compassionate day-to-day care, with staff who know residents, manage rehabs effectively, and sustain activity options and meal quality that many families value. The building itself remains clean, secure, and approachable, and the presence of a hospital across the street provides a practical edge for families needing coordinating care. For residents in rehab or long-term care who respond well to consistent nursing attention and structured routines, these strengths can produce meaningful, steady days and measurable progress.

    The darker undercurrents are real and consequential. Multiple reviews describe situations where care appeared inconsistent or insufficient, including fears about respiratory support decisions, late or poor symptom management, and unsettling observations about staff engagement during critical moments. Instances of neglectful or impersonal behavior, unsanitary conditions in some reports, and disease-specific care gaps (such as limited options for certain dietary needs or cognitive care nuances) raise legitimate concerns. The most serious consequences of these gaps can undermine trust and safety for a vulnerable population, and they cannot be dismissed as isolated anecdotes given the volume and intensity of the accounts.

    For families considering Rest Haven-York, practical due diligence is essential. A prospective approach should include in-depth conversations with nursing leadership and the business office, a tour that focuses on current staffing patterns and response times, and a clear review of the individual care plan process - especially for rehabilitation goals, wound care, feeding, and any end-of-life preferences. Request to see how oxygen and respiratory issues are monitored, ask about daily hygiene and infection-control practices, and verify how medications are managed and how changes are communicated to families. Clarify billing expectations, Medicare/Medicaid coverage, and POA processes upfront to avoid future financial stress. In short, the facility can be a strong match for families who want hands-on care, reliable rehab services, and an active community; it is less suitable for those who require unwavering clinical oversight, airtight administration, and a consistently pristine record of ancillary care.

    Bottom line: Rest Haven-York offers genuine strengths in on-site caregiving, rehab potential, and resident engagement, set in a clean, secure environment with a convenient hospital-adjacent location. The decision hinges on tolerance for administrative friction and the perceived risk of episodic gaps in medical oversight. For families that can actively monitor care, advocate for transparent communication, and align expectations with the reality of staffing realities on certain shifts, this community can be a solid, workable choice. Those seeking a uniformly seamless medical-management environment, a dementia-focused program with ironclad protocols, or consistently high administrative responsiveness should thoughtfully explore alternatives before committing.

    Features

    Housing

    • 159 resident community capacity 159 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Harrisburg International (17 miles away) Harrisburg International (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rest Haven-York in York, PA is a vibrant and inviting assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can receive professional hair and nail treatments, as well as cable or satellite TV in their private apartments for entertainment.

    Transportation is readily available with community-operated transportation and transportation arrangements for non-medical purposes, making it easy for residents to visit nearby cafes, parks, pharmacies, restaurants, theaters, and places of worship. For those needing assistance with computer usage, a computer center is available, along with Wi-Fi/high-speed internet throughout the community.

    Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions accommodated. Additionally, they can take advantage of move-in coordination services to ease the transition into their fully furnished apartments with private bathrooms and kitchenettes.

    To promote overall well-being, Rest Haven-York provides various activities to keep residents engaged and social. Planned day trips and resident-run activities offer opportunities for fun outings and connections within the community. A fitness room and wellness center are also available for residents looking to stay active and maintain good physical health.

    Care services at Rest Haven-York include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, transfers, meal preparation, and medication management are provided by trained staff members. Special dietary restrictions like diabetes diets can be catered to as well.

    With its extensive amenities and care services, Rest Haven-York offers seniors a comfortable and supportive environment where they can thrive within a warm community setting.

    Nearby Places of Interest

    Hospitals

    • York Hospital - Imaging Department (0.1 miles)
    • WellSpan Behavioral Health (0.7 miles)
    • WellSpan Surgery & Rehabilitation Hospital (1.3 miles)
    • Wellspan Gettysburg Hospital (1.5 miles)
    • Wellspan Childbirth And Family Education Center (1.5 miles)
    • Oss Orthopaedic Hospital (2.3 miles)

    Physicians

    • Thomas Hart Family Practice Center (0.1 miles)
    • Center For Cosmetic Dermatology (0.7 miles)
    • Allergy & Asthma Consultants (0.7 miles)
    • York Pediatric Medicine (0.7 miles)
    • WellSpan York Hospital OB/GYN (0.7 miles)
    • Gynecological & Obstetrical Associates of York (0.7 miles)
    • St George, Carol Dr (0.9 miles)

    Cafes

    • Colonial Coffee Shop (0.2 miles)
    • Starbucks (1.5 miles)
    • Starbucks (2.8 miles)

    Parks

    • Reservoir Park (0.6 miles)
    • Bob Hoffman Fields (0.9 miles)
    • York County Rail Trail - Brillhart Station (2.9 miles)

    Restaurants

    • Popeyes Louisiana Kitchen (1.4 miles)
    • Taco Bell (1.5 miles)
    • McDonald's (1.5 miles)
    • Liquid Hero Brewery (1.6 miles)
    • Primanti Bros. Restaurant and Bar York (1.9 miles)
    • Stone Grille & Taphouse (1.9 miles)
    • Cracker Barrel (2 miles)

    Theaters

    • Frank Theatres Queensgate Stadium 13 (1.4 miles)
    • South York Plaza Cinema (2.2 miles)

    Pharmacies

    • Brockie Healthcare (1.5 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • GIANT Pharmacy (2.1 miles)
    • Rite Aid (2.5 miles)
    • CVS Pharmacy (2.9 miles)

    Places of Worship

    • Madison Av Church of the Brethren (1.9 miles)

    Frequently Asked Questions

    Where is Rest Haven-York?

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