Rest Haven-York
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1050 South George Street, York, PA 17403
For more information about senior living options: (844) 490-3973
The staff are caring and competent. Nurses treat residents with genuine kindness and respect, going above and beyond to make them feel seen and cared for. The recreation department goes above and beyond to keep residents active and social. The facility is clean, well maintained, and secure, contributing to a pleasant environment. Long-tenured administration and staff indicate stability and commitment to residents. Families receive thorough communication and involvement through care planning meetings and POA participation. Meals are enjoyable and dietary needs are accommodated, with personal preferences considered. The location is conveniently near family, which is reassuring for visiting and support.
The facility looks outdated and is not somewhere you’d want a loved one to live. A corridor has a constant urine odor, suggesting woefully understaffed care. The overall environment feels negative and the staff don’t seem to care about the elderly. The administration is unprofessional and does not communicate information clearly. The billing office is aggressive about Medicaid and uncaring about families’ finances. The facility is dirty and unsanitary, with tables not disinfected and linens not changed unless asked. Nurses are overworked and distracted, often on their phones rather than attending to residents, with claims of unsafe care (meals ground up, oxygen monitoring neglected).Rest Haven-York is best suited for families seeking a dependable, caregiving-forward environment for an elder who needs rehab support or long-term nursing care and who values consistent, compassionate staff and a steady routine. The facility’s proximity to York Hospital is a practical asset for families that want ready access to medical services and easy visits. It suits residents who can tolerate an older building aesthetic and rooms that feel compact, with a social atmosphere that emphasizes activities, meals, and daily interaction with staff who are on site year after year. In short, this community rewards those who prioritize the human touch and steady caregiving over gleaming interiors or cutting-edge design.
Those who may want to consider alternatives are families with very high sensitivity to facility upkeep, modern amenities, or perfectly consistent administrative communication. If a resident requires pristine, newly renovated spaces, ultra-modern rooms, or a rigorously managed environment with flawless, paperless billing and crystal-clear financial transparency, other options may be a better fit. Similarly, for families where experiences around safety, rapid response, and unambiguous medical oversight are non-negotiable, the mixed reports about care quality and administration warrant careful comparison with other nearby communities. The conversation around staffing reliability and evidence-based caregiving is essential for anyone weighing this community against others.
On the positive side, the strongest argument rests with the frontline care team. Reviews repeatedly highlight caring, patient, and capable nurses, aides, and therapists who show up consistently and treat residents with genuine kindness. Rehab staff and therapists are frequently praised for their knowledge and effectiveness, and the facility often earns compliments for good meals and a robust schedule of activities that keep residents engaged. Families report accessible, responsive communication from staff who attend care-plan meetings and coordinate with Power of Attorney holders. The long-tenured administration and stable leadership also reassure families that the day-to-day operations have continuity and a recognizable point of contact, which matters when navigating long-term care choices.
Yet the cons cited across multiple accounts cannot be ignored. A recurring concern is the aging physical plant: interior updates are not always evident, and some rooms feel crowded or dated. A number of reviews point to unpleasant odors in certain corridors and to maintenance and housekeeping practices that seem inconsistent. In several families’ experiences, care gaps and safety issues were raised, bedsores in a resident, questions about timely attention, and concerns about medical judgment in critical moments. Billing and Medicaid matters also surface as stress points, with accounts of opaque processes and pressure from the business office that left families feeling unsure about the financial path forward. Some families report negative visits with frontline staff, describing distraction, high turnover, or perceived lack of attentiveness at key moments.
The key question is whether the strong pros can meaningfully offset the main cons for a given resident. For individuals who prize daily warmth, reliable routine, social engagement, and dependable rehab therapy, Rest Haven-York can deliver a high-quality living-and-care experience despite aging surroundings. The stability of caregiving staff and the emphasis on personal attention can translate into meaningful quality-of-life gains, especially for residents who thrive on structure, community activities, and regular interaction with a familiar team. However, when concerns about safety, clinical judgment, and administrative clarity are front and center for a family’s decision, these advantages are tempered by the seriousness of the negative reports. The variance in experiences means outcomes may depend heavily on which wing, which shift, and which specific staff member is involved on any given day.
For families in the decision-making phase, a practical path forward is essential. Request a candid, in-person tour focused on care routines: how staff respond to calls, how often residents are repositioned, and what the daily schedule looks like for rehab versus long-term residents. Ask for the current staff-to-resident ratios on the unit that will house the loved one, the frequency of care-plan updates, and a concrete explanation of how dietary restrictions are accommodated. Probe the business office about Medicaid processes, billing timelines, and opportunities to review financial options with a social worker or case manager. Seek references from families with residents who have been in long-term care for an extended period and request to attend a care-plan meeting before admission. If transparency, steady staffing, and a proven, compassionate frontline culture align with the family’s priorities, Rest Haven-York is worth a strong consider. If safety, modern amenities, and flawless administrative clarity are non-negotiable, it is prudent to compare other options with the same rigor.
159 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Harrisburg International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rest Haven-York in York, PA is a vibrant and inviting assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can receive professional hair and nail treatments, as well as cable or satellite TV in their private apartments for entertainment.
Transportation is readily available with community-operated transportation and transportation arrangements for non-medical purposes, making it easy for residents to visit nearby cafes, parks, pharmacies, restaurants, theaters, and places of worship. For those needing assistance with computer usage, a computer center is available, along with Wi-Fi/high-speed internet throughout the community.
Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions accommodated. Additionally, they can take advantage of move-in coordination services to ease the transition into their fully furnished apartments with private bathrooms and kitchenettes.
To promote overall well-being, Rest Haven-York provides various activities to keep residents engaged and social. Planned day trips and resident-run activities offer opportunities for fun outings and connections within the community. A fitness room and wellness center are also available for residents looking to stay active and maintain good physical health.
Care services at Rest Haven-York include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, transfers, meal preparation, and medication management are provided by trained staff members. Special dietary restrictions like diabetes diets can be catered to as well.
With its extensive amenities and care services, Rest Haven-York offers seniors a comfortable and supportive environment where they can thrive within a warm community setting.
Rest Haven-York is located at 1050 South George Street, York, PA 17403 in York County, Pennsylvania
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Outdoors
