Hillcrest Center

Pros

• The staff is wonderful.
• The facility is clean.
• The patients get the attention they need.
• The food looks delicious.
• The DON and administrator are interested in the patients and their families.
• It has a home-like caring environment.
• The rooms were clean.
• Many staff members smile and ask if help is needed.

Cons

• The lack of supervision in the facility is concerning.
• Patients are being left unattended and their personal items are being stolen.
• The facility does not take complaints seriously and fails to return calls.
• The staff at this facility are lazy and neglectful towards patients.
• The sheets and laundry for patients are not properly taken care of.
• The psychiatrist at the facility did not provide thorough care for a patient with hearing difficulties.
• There could be more engaging activities and better food options at Hillcrest.
• Additional charges make the overall cost of staying at Hillcrest expensive for residents and their families.

Review

Hillcrest nursing home has received mixed reviews from its residents and their families. While some have praised the staff for being attentive, caring, and respectful, others have expressed disappointment in the lack of supervision and attention to detail.

One resident who has been at Hillcrest for six months speaks highly of the staff, mentioning that they are always helpful and cater to their every need. They also appreciate the delicious food, particularly the breakfast, which is served like a restaurant. The resident feels respected and cared for by everyone at Hillcrest.

Another reviewer acknowledges that previous negative reviews were from over two years ago and decides to leave a current one. They describe the staff as wonderful and note that the facility is clean. Patients receive the attention they need, and the food looks appetizing. The administrators show interest in both patients and their families, creating a home-like caring environment.

However, not all reviews are positive about Hillcrest nursing home. One reviewer claims it to be the worst facility they have encountered due to a lack of supervision and poor attention to detail. They mention instances where anyone can freely enter rooms without being questioned or asked anything. There are also concerns about female patients using bathrooms with open doors while male staff members and patients can see inside. Additionally, patients are left unattended, personal items are stolen with no explanation from the facility, and complaints go largely ignored.

Another unhappy family member shares their experience with their grandfather staying at Hillcrest. They claim he was not fed or given water despite losing his ability to feed himself. The reviewer also criticizes the facility's lack of experience in dealing with dementia patients and poor maintenance overall.

A frustrated family member reports that their mother's sheets had not been changed for weeks and clothes were not hung up in her closet even though she couldn't do it herself. Furthermore, they express dissatisfaction with the psychiatrist's quick assessment of dementia without considering that their mother might be hard of hearing.

In another negative review, a family member labels the morning staff as lazy and negligent in their care for patients. They strongly advise against using this facility.

On the positive side, one reviewer acknowledges that Hillcrest is clean and praises the caring staff. However, they believe there could be more activities and better quality food. The overall cost is also mentioned as being expensive with additional charges to consider.

Lastly, a family member shares a generally pleasant experience with Hillcrest nursing home for their grandmother, who had dementia. They appreciate the cleanliness of the facilities and mention enjoyable activities such as bingo and crafts. The staff worked hard to make holidays special, and they were accommodating to financial constraints.

In summary, Hillcrest nursing home receives mixed reviews from its residents and their families. While some commend the attentive staff, cleanliness, and caring environment, others express concerns about poor supervision, lack of attention to detail, theft of personal items, neglectful care practices, limited activities, and subpar food quality. It is important for potential residents and their families to thoroughly research and visit the facility before making a decision.

Located in Wyncote, Pennsylvania, this area offers convenient access to various amenities and services that may appeal to seniors looking for a comfortable living environment. With multiple SEPTA stations nearby, transportation options are easily accessible for those who prefer not to drive. Additionally, there are several pharmacies in close proximity for any medication needs. A variety of restaurants cater to different tastes, including popular chains like Chick-Fil-A and McDonald's. For medical care, reputable hospitals and physicians are within a short distance, ensuring quality healthcare options. Nearby parks provide opportunities for outdoor recreation and relaxation. Overall, this part of Wyncote presents a well-rounded community with diverse offerings for senior living.

Transportation

• SEPTA Jenkintown-Wyncote Station (0.7 miles)
• Stenton Station (2.5 miles)
• Septa Wayne Junction Station (4.5 miles)
• Ambler Station (6.1 miles)
• Septa Warminster Train Stn (8 miles)

Pharmacies

• Walgreens (1.1 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.1 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Chick-Fil-A (1.1 miles)
• McDonald's (2.2 miles)
• McDonald's (3.8 miles)
• Chick-Fil-A (4.8 miles)
• Chick-Fil-A (5 miles)
• Dalessandro's Steaks (5.1 miles)
• Custard & Cakes Creamery (5.5 miles)

Hospitals

• Abington Hospital, Widener Building (2.5 miles)
• Abington Memorial Hospital (2.6 miles)
• Fox Chase Cancer Center (3.2 miles)
• Albert Einstein Employee Health Center (3.4 miles)
• Chestnut Hill Emergency Room (3.5 miles)
• Holy Redeemer Hospital (3.8 miles)
• Temple University Hospital (5.7 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (5.2 miles)
• Pilgrim Roasters (5.9 miles)
• The Landing Kitchen (6 miles)
• Backyard Beans Coffee (6.1 miles)
• Panera Bread (6.4 miles)
• Starbucks (6.5 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (3.5 miles)
• AMS Cardiology (5.1 miles)
• Frankford Avenue Health Center (6 miles)
• Mid Atlantic Retina (6.8 miles)
• Hatboro Medical Associates (7 miles)

Parks

• Champion Park Playground (4.2 miles)
• Womrath Park (6.2 miles)
• Homested Park (6.6 miles)
• Fairmount Park (7.7 miles)
• Palmer Doggie Depot (7.8 miles)
• Palmer Park Farmers Market (7.8 miles)
• Piazza Dog Park (8.4 miles)

Theaters

• AMC Plymouth Meeting Mall 12 (7.2 miles)